What you Need to Know when Dealing with a Door-to-Door Salesperson

When dealing with Door-to-Door salespeople there are 2 things to ask yourself:

  • Is it a scam?
  • What deals are available?

Door to door salespeople provide some of the best deals available. The structure of Door-to-door sales companies is simple. Send all of the salespeople to the same area and perform all services in the same area to not waste gas and time on driving to different locations all over an area. So when a door-to-door salesperson knocks on your door odds are they are able to lower the cost of the service extremely low. Although this is the case, the issue is when door-to-door salespeople are scamming individuals. So catching imposters and optimizing on deals companies offer through their salespeople is an amazing opportunity.

Is it a Scam?

Although certain people often believe that it happens all the time, in very rare case are door-to-door salespeople scammers. Usually, these people are like you and me just trying to make our way in the world. But, if you are worried about the possibility, here are a few things to detect or do to make sure you are protected. In most situations when buying from peddlers or solicitors, using a credit card that you can quickly cancel is the safest action.

Here are some of the more likely issues that can happen with salespeople:

"I must start doing the service right now"- Some salespeople do not want to lose a sale between the time they knock on your door and the time that the technicians show up. So they will try and start the installation process. This usually is an issue because the salesperson is only that. He is not a technician and often will start work completely wrong. If this happens kindly tell the person that you will wait until a professional technician comes to install the service.

"Your home security company was recently bought out by us."- In some rare cases, a salesperson may come to your home and announce that your security system company was recently bought out by our company. In these cases make sure that they are being honest. In many cases, your company hasn't been bought out and you will be switching to their service. This will cause homeowners to pay either double pay for two services or pay a large cancelation fee.

"If you sign you can't get out of the service"- many cases you will meet with a salesman and then decide after he leaves that you do not actually want the service. There are many laws and regulations regarding door to door sales to help protect the customer. One of those laws requires two things from homeowners. One, a signature when you agree to buy the service and a signature when the service is being performed. The second is that homeowners have 3 days to cancel any contract that they signed from a door-to-door salesperson to ensure that they are not being scammed.

Although there are a few scams that come with door to door sales, most peddlers and solicitors are legit employees of a company and are just trying to make a living. There should be no sort of alarm when a door-to-door salesperson comes knocking at your door trying to promote their product. To avoid issues, use a credit card and make sure that you are informed of potential scams in your local news. In almost all cases these scammers are caught and arrested.

What deals are available?

The second question you should ask yourself is, "What deals is this salesperson offering?" Salespeople will often knock on a door and immediately talk about a HUGE deal they are offering. Although this is a big deal, these salespeople may be able to lower the price even more. So how do you make sure you are getting the best deal?

  1. Don't ask them, is that the best you can do- In many cases, they will nod their head and say, well I can do a little better and drop it only a couple of bucks.
  2. Talk to them for a while and continually bring up issues-Think of as many issues as you can. These salespeople are trained to RAC(Resolve, Ace, Close) meaning they will try and resolve your personal issue, give you a better deal as an ace, and then try and close again. If you are interested in what they have to say, continually try and bring up concerns until they almost give up. At that point, you can choose to buy or not. Here are a few ideas to try:
    • I would, but I'd have to ask my wife.
    • Can you come back in an hour?
    • I just want to do some more research.
    • I like the service but I just can't afford it right now.
    • Is there any sort of discount, I just can't justify paying that much.
  3. Either buy or not- After you have talked to them for a while and hear their final offer, then choose. At this point, you may be getting a massive deal on whatever service they are offering. And buying the product at this point is a no brainer.

At the end of the day, if you play it right you can be getting a massive deal on an expensive service by bartering with a door-to-door salesperson. So perhaps the next time you see a door to door salesperson, make it a challenge to see what kind of deal you can get instead of slamming the door in their face.