Their website is quite customer friendly and as a visitor you can easily navigate through to get the information that you need as well as get a good idea of what they can do for you and what to expect from them. Alarm Relay offers you with 24/7 alarm monitoring to ensure that you, your family and property is safe.
They provide you with email notifications, fire protections, cellular monitoring, door and window monitoring as well as cross monitoring using alarm systems and sprinkler systems.
This company is UL listed for the last ten years. It ensures the monitoring and installation of the appropriate alarm systems for your home and commercial properties. Their alarm monitoring is available at a low cost and with a BBB rating of A+ this company is quite reliable. They ensure to respond to alarms within very few seconds of the activation of the alarm.
They maintain a good relationship with their customers and even take into consideration customers’ inquiries and questions by giving them timely and relevant feedback. This keeps their customers loyal as they are well handled and their problems addressed. Their customer service is among the best and the staff is quite friendly to customers.
There are people who have complained that the response to alarms by Alarm Relay is not as fast as they would have expected, though this is actually on a very small margin. These are just few problems with the service or product. This company has also experienced some collection / billing issues, sales, and advertising issues.
Alarm Relay provides services to those who have a residential or commercial security system. Alarm Relay monitoring provides clients with the peace of mind they need to keep their families safe.
Alarm Relay provides quality personal assistance. All operators and personnel are trained and certified to carry out their tasks and ensure your home/business’ safety.
With Alarm Relay, clients will experience fast and accurate monitoring service every hour of the day, meaning Alarm Relay tries to avoid false and alarms and responds as soon as an emergency is detected.
Benefits of Alarm Relay monitoring include:
- Yearly payments
- Monthly payments starting at $8.95
- UL Certified
- CSAA Certified
- Trained and certified staff/operators
- Fast response times
- No middle marketer
- Direct service
- Advanced technology
- “A” BBB Rating
- Accredited with the BBB
- In business since 1972
Alarm Relay responds quickly and is compatible with most security systems. The monthly monitoring prices are extremely competitive and the service if effective.
This privacy notice discloses the privacy practices for www.alarmrelay.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
What to know:
You can trust that any information, whether personal or financial, will be protected and will not be sold or used by any third party. Alarm Relay understands that your information is both private and sensitive. The collected information will be used so Alarm Relay can get into touch with you, but clients may also decline communication from Alarm Relay.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
What to know:
You can retrieve any and all personal information upon canceling your contract from Alarm Relay.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
What to know:
You can trust that the submitted personal information that your provide to set up services will be protected. Alarm Relay will have to collect some financial information (like credit card and banking information) will also be needed, but will be transferred in a secure fashion. Alarm Relay does provide an encryption to protect your personal and financial information.
Are there any inaccuracies in this review? We take accuracy very seriously and would love your feedback. Visit our Request Reconsideration page and send us your feedback today!