All American Monitoring uses state-of-the-art equipment and has a UL Certified, CSAA 5 Diamond Central Monitoring Station to ensure a quick response in case of fire or intrusion. The most secure Central Station with thick 16-inch concrete walls, two 47 KW generators, 2,000 gallons of underground fuel and secure phone lines ensures fasted possible response to alarms. The use of their Dealer Access Module is free and allows control of accounts via a secured Internet connection. Use of Virtual Operator is also complimentary and lets users test new accounts at the job site. Dealers receive a daily notification about alarm activity via email. Central Station has two SIA-trained instructors while all the operators are CSAA certified.
There were no complaints filed with the BBB in the past 3 years and there are no cases filed against the company in any courts of law.
The customer services is slow during morning hours.
All American Monitoring has a state-of-the-art wholesale monitoring service. The central monitoring center is UL certified complete with redundant digital alarm receivers to make sure all information is passed on correctly. This only takes a few seconds, which means help will be on the way almost immediately.
When an alarm is set off, the signal is sent to the monitoring center which is passed on to an operator who will handle your emergency quickly and efficiently to get you the help you need.
With All American Alarm, clients will enjoy all monitoring benefits as well as:
- Redundant digital alarm receivers
- Multiple Sur-Guard w/IP models
- SilentKnight IP
- Reliable and capable of receiving all formats
- MicroKey software
- CSAA 5 Diamond Central Station
- CSAA certified operators
- Video monitoring
- Dealer access module
- Virtual operator
- Dealer notification
- Quality assurance
All American Monitoring has a full-staff, all of whom are trained and experienced. All accounts are password-secured where Internet connection is available. Operators will notify local authorities and continuously monitor the situation after an alarm is set off.
All American Monitoring uses the industry’s highest quality UL Certified redundant digital alarm receivers: Multiple Sur-Guard w/IP models, DMP, SilentKnight IP, AlarmNet and ITI. Reliable and capable of receiving all formats, these send signals to our highly trained Central Station operators who work with trusted UL Certified MicroKey software.
This combination ensures your customers’ alarm signals are handled promptly and efficiently.
Capable of receiving all formats, these receivers send signals to our UL Certified, CSAA 5 Diamond Central Station and CSAA certified operators who work with trusted Micro Key software to ensure your customers’ alarm signals are handled promptly and efficiently.
ALL AMERICAN MONITORING STAFF
At All American Monitoring we have a full staff of well-trained, well-paid, courteous alarm monitors. They are good at what they do, fast, and treat your customers as their own. With a low turnover rate at All American Monitoring, you can count on experienced, skilled, and courteous responses to your alarms and customers that you deserve.
DEALER ACCESS MODULE
Specifically designed with you in mind, add accounts, make updates or run reports – all from the convenience of your own computer. Our password-secured Internet connection is available 24/7.
TEXT MESSAGES AND E-MAILS
Sent free on all signals to your customers as part of our service for only $2.50 per account.
Texting of signals serves as an EVENT SIGNAL for Video Monitoring for your customers
Please click on the Video Monitoring Link on the top navigation bar.
In an effort to improve efficiency, our Virtual Operator allows password access to your accounts. While in the field using our toll-free lines via an app provided by All American Monitoring on your Smartphone or from any touch-tone phone in the United States, you can place an account on or off test and retrieve signal history, without the need of an operator.
Receive email notification of all alarm monitoring emergency signals every 24 hours, custom instant signal notification by email or text for specific conditions for all signals available – all at no additional charge!
All alarm monitoring customer information is securely stored in 4 live redundant and continuously updated file servers.
IP Monitoring available from our Sur-Guard System IV, DMP, Silent Knight and Alarmnet IP receivers, multiple protocols accepted.
All our Central Station telephone lines are recorded to assure quality service.
There are six knowledgeable dealer support representatives on duty to answer any question or problem you may have.
What to know:
Your information is safe and the monitoring is secure. All operators are well-trained and keep all information collected private.
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