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amcest

AMCEST

38-years in business

Our Score
5.6
User Score
--

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Our Score
5.6
User Score
--
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

-

Time in Business

Total # of years
38-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
20

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Chase Sagum

Review Last Updated: May 24, 2014

Company Awards / Certifications

  • There are no awards currently.
AMCEST uses qualified and experienced staff in every sector; sales, monitoring, customer care and technical department. This has led to provision of exemplary security services to the public. Major areas include; fire, burglary, environment and medical fields.

The Good

AMCEST offers protection against fire. The fire alert system device, alerts you in case of a fire outbreak. Smoke detector is an important part of this system. It functions to detect smoke. In its working, codes, which are locally established, monitor the fire alert system. These codes follow the UL guidelines. You must get access to the Amcest Network Locator, which addresses your security needs. In medical cases, they use a portable transmitter. This is either worn on the wrist, clipped on the belt or table. Still, you can wear it as a beeper. This relays your emergency call through telephone lines 24/7.

Custom software are integral part of AMCEST security. Storm Mode is software that helps to prevent non-emergence signals from being presented to dispatchers. Non-emergence signals may arise from power outage. Consequently, only emergency signals are processed during a disaster. AMTRAC custom software enables clients to gain access to their alarm history. Modems or facsimile are used to achieve this. In short, it enables electronic communication. In addition, there is an onsite back-up system (Tandem VLX), in cases where primary system fails. With the oracle database, website users can get access to data in a continuous form.

The Bad

It is difficult at times to use equipment you are given from the company. This means that in case of any break down, you have to call those who installed the device. Their response is not always immediate. During this period, your security is compromised.

The Bottom Line

AMCEST is a great home security monitoring company. We highly recommend anyone to use their services through one of their authorized dealers. However, it is paramount to do your own research and thorough background checkup to cut doubt.

AMCEST offers a variety of monitoring services. They have the ability to monitor nationwide and serve various dealers. Their technology and infrastructure allows them to effectively monitor security systems all across the U.S. and from different security providers.

The forms of monitoring AMCEST covers include:

  1. Fire
  2. Burglary
  3. Medical
  4. Environmental

Fire:

Monitoring fire emergencies is critical because unless you act upon the fire detection alerts, your home is vulnerable to severe damages. With AMCEST monitoring, local response teams will be contacted on your behalf in the event of fire, guaranteeing help in a timely fashion.

Burglary:

If there is an intruder in your home, and you are not there, there needs to be something protecting your valuables. AMCEST monitoring will alert local authorities in the event that your alarm is set off and a signal is sent.

Medical:

Medical response is also 24/7 and is part of AMCEST’s Emergency Response Center. The PERSYS operator (personal emergency response system) will immediately get in contact with you and get you the help you need.

Environmental:

AMCEST will be providing these types of services in the near future.

AMCEST is UL listed for all of their monitoring and they meet compliance for all monitoring requirements. Their operators react to emergency signals rapidly and get you the help you need in a matter of seconds. They also monitor emergencies even after sending help to make sure it is resolved.

AMCEST Corporation has the proven experience and technical capacity to deliver high caliber emergency monitoring service. Of particular note is our unique safeguarding of communications to and from Amcest headquarters. Multiple fiber optic telephone lines, coming into and out of Amcest from diverse paths, are supported by two different long distance carriers. This ensures redundancy and precludes any one supplier, telephone company substation or physical cable from causing an interruption of service.

There are independent uninterruptible power supplies for the digital PBX, receiving equipment, TANDEM mainframe and PC LAN systems. This is in addition to the gas fed back-up generator which supports the total power requirements of the building in the event of blackout or brownout.

There are unique custom software programs to maintain the flow of emergency dispatching in the event of national or regional disasters. For example, a program called Storm Mode enables AMCEST senior supervisors to prevent non-emergency signals, such as those caused by power outages, from being presented to dispatchers. Thereby, only emergency signals are processed during storms, earthquakes and other disasters.

The AMCEST disaster recovery plan, filed with Underwriters’ Laboratories, includes both a local and geographically remote hot back-up site.

What to know:

AMCEST offers an independent monitoring service complete with safe communication to and from the headquarters. There is a proven process by which emergencies are responded to and AMCEST guarantees it.

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Our Score
5.6
User Score
--
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

-

Time in Business

Total # of years
38-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
20

Number of Reviews

User reviews here on BHSC
0
Our Score
7.6
User Score
8.3
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

A+

Time in Business

Total # of years
41-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
15

Number of Reviews

User reviews here on BHSC
12