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#15
metrodial

Metrodial

20 avg response time

Our Score
4.9
User Score
--

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Our Score
4.9
User Score
--
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

-

Time in Business

Total # of years
36-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
20

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Chase Sagum

Review Last Updated: May 24, 2014

Company Awards / Certifications

  • There are no awards currently.
With 36 years of experience in the industry of monitoring, Metrodial provides some of the best services for both residential and commercial monitoring. They are known to offer services on a 24/7 basis to ensure that you feel safe and have a peace of mind.

The Good

They make use of highly advanced technology to ensure that their services are efficient, effective and reliable. They have managed to maintain a good relationship with their customers over the years as they have great customer service and their service delivery is up to standard. They ensure that their customers and visitors to their website get information that is useful and relevant to their operations. The FAQs section allows you to view customers’ queries and the feedback from Metrodial. They are good at monitoring and they have speedy and timely response to alarms as they know that every second counts once the alarms have been activated.

They offer their monitoring services at highly competitive prices to ensure that you get to access their services at the best of prices in the industry. Their reasonable rates do not have any hidden charges and any other extra services that are in the base rates usually translate to more benefits to you, which are all at affordable prices.

The Bad

Their website is not as user friendly as most clients would want it to be. This is so because it is hard to navigate from one page to another. Apart from that, there have been two complaints that have since been closed. These are those of problems with the service or product and advertising as well as sales.

The Bottom Line

Being an industry leader, Metrodial has a proven record of accomplishment and they have some of the best prices for their services. Their experience and expertise in this industry as well as use of advanced technology makes them to be among the best companies in this industry. You can try using their services as they are well renowned in this industry and you are bound to have your security needs met at reasonable rates.

Metrodial Monitoring is a UL certified monitoring center and has even reached the rank of 5 Diamond Certification by the Central Station Alarm Association through their strict adherence to guidelines and requirements.

All Metrodial Monitoring safety measures and backups are built into their infrastructure so that they can monitor fire, burglary, personal, and environmental emergencies. Their DICE automation system allows for extremely fast response times to any alert. This means that when an emergency occurs and the alert is sent, Metrodial will be responding immediately to get you the help you need. Metrodial services all across the United States and the Caribbean and provides toll-free lines which allow them to monitor any premise or commercial establishment nationwide.

Metrodial has some of the most technologically advanced equipment, including:

  • AES Radio
  • Remote Monitoring
  • Remote video
  • Digital transmission
  • Global positioning system
  • G S M radio
  • Internet
  • List-in/two-way voice
  • Long-range radio
  • Off-site access control administration PERS
  • DICE Automation
  • Sur-Gard III compatible
  • DMP Alarmnet compatible
  • DSC Osborne Hoffman Ademco 685 compatibile

Metrodial Monitoring does not provide privacy terms publicly.

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Our Score
4.9
User Score
--
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

-

Time in Business

Total # of years
36-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
20

Number of Reviews

User reviews here on BHSC
0
Our Score
7.6
User Score
8.3
Rank this Company

Ratings Breakdown

UL Listed

Is this company UL listed?
Yes

FM Certified

Is this company FM Certified?
Yes

A+

Time in Business

Total # of years
41-years

Redundant?

Redundant & Back Up locations
Yes

# Stations

How many?
1

Response Time

Seconds
15

Number of Reviews

User reviews here on BHSC
12