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All-Guard

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Our Score
2.9
User Score
--

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Our Score
2.9
User Score
--
Rank this Company

Ratings Breakdown

Price

Monthly payment
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
8/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
1978

A+

Customer Support

Good, Bad, Limited
Limited

SDM Rank

Top 100 Company Rank
50

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Chase Sagum

Review Last Updated: November 29, 2016

All-Guard was established by the Cooke family in 1952 and been protecting homes, families, businesses, government buildings, and schools for over 50-years. All-Guard services over 15,000 residential and commercial customers -from Fortune 500 companies to the schools, homes and families in communities across the United States.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.2
$44.99
$99-499

#2

8.6
$43.49
$35

#3

7.2
$14.99
$229.96

#123
all_guard-130x130

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Undisclosed
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The Good

This company offers friendly, fast service, local service with a large variety of home and business protection services. If you need assistance with their products, you will be connected with a real person, not a machine at all hours of the day. The sales representatives who make the initial security assessment and the technicians that install the equipment are very professional and efficient. Employees of this company have a track record of remaining with the company for 10 years or more, so you will be getting knowledgable support. The company is also locally based in Northern California so you won’t be getting a response from someone thousands of miles away when your alarm activates.

The Bad

Service to products and labor charges can be expensive (“$50/trip; $120/ hour not including parts”). Repair technicians do not offers the same quality of customer service as the initial sales reps and installation technicians. The company may not be motivated to help you fix your existing equipment because they don’t get commission for broken equipment. Instead, they will try to sell you additional overpriced equipment that you could find elsewhere for a fraction of the price. All Guard Systems has acquired smaller alarm companies in the past years and may refuse to service their products. Changing companies or discontinuing service can be difficult. No loyalty incentive programs for long time customers.

The Bottom Line

All-Guard is a growing, family-owned company that offers custom home and business security products to meet your needs at a typically competitive price, but make sure you read the fine print in your contract before you sign and make sure you know what equipment you really need.  You should shop around before committing to this company to make sure it is the best fit for your needs.

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Our Score
2.9
User Score
--
Rank this Company

Ratings Breakdown

Price

Monthly payment
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
8/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
1978

A+

Customer Support

Good, Bad, Limited
Limited

SDM Rank

Top 100 Company Rank
50

Number of Reviews

User reviews here on BHSC
0
Our Score
7.8
User Score
8.6
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$43.49

Up-Front Costs

Activation, Install & Equipment
$35

Technology & Equip.

10/10 = BEST
5/10

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Fees May Apply

Time in Business

Total # of years
1992

A

Customer Support

Good, Bad, Limited
Good

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,556