Forward Home Security Reviews
Reviews of Forward Home Security from real customers
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Forward Home Security has a well-trained response staff who work in collaboration with CSG’s monitoring. This increases efficiency in responding to emergencies. Given that the monitoring company is located in the US, disruptions and communication difficulties are reduced to a minimum.
Security System Overview
Forward Home Security uses Digital Security Controls (DSC) security equipment in their home security systems. DSC was founded in 1979 and has had a solid reputation for high-quality equipment. New systems include the DSC IMPASSA self-contained 2-way wireless control panel. The IMPASSA supports 64 wireless zones and 16 wireless keys. It has builtin HSPA (3G) cellular communication and 2-way wireless support.
New Forward Home Security alarm system packages include:
- Free activation
- Free installation
- 1 backlit LCD keypad
- 1 transformer
- 1 interior siren
- 1 panic button
- 3 door contacts
- 1 control board
- Yard sign and decals
The Good
The personnel from the company have been described as knowledgeable, friendly and efficient. The installation process has also been described as seamless. Forward Home Security has partnered with Central Security Group (CSG) guaranteeing 24/7 alarm monitoring. This partnership, with a reputable company that has been in business for more than 30 years, increases the confidence that clients’ confidence.
The services are affordable and the product offering is diverse enough to cater to the needs of different clients. The monthly rates start at $17.95 per month and $45.95 for ‘Smart Home Solutions’. The alarm systems that they offer can also ride on existing systems in your house further reducing the installation costs and the subsequent monthly payments.
The Bad
Generally the company has very positive reviews from customers. However, there are a few important details about the packages they offer that are not properly explained on the website.The company’s website does not clearly set out the terms and conditions of the contract between Forward Home Security and their clients. Specifically, the terms of cancellation of contracts are not explained. The offers on the website are not applicable to existing customers and the information on offers such as free installation is not clear. It is difficult to differentiate between packages that come with free installation and packages that carry a charge for installation.
The Bottom Line
It’s up to you. According to statistics from government security agencies, a burglary occurs every 16 seconds in America. Investing in home security is, therefore, an important step in guaranteeing the safety of your property and your family. We recommend comparing to top companies before making a decision.
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