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#11
geoarm

GEOARM

Similar to: SimpliSafe

Our Score
7.8
User Score
7.7

Visit Site

Our Score
7.8
User Score
7.7
Rank this Company

Ratings Breakdown

Price

Cellular monthly payment
$8+

Up-Front Costs

Activation, Install & Equipment
$229-$571

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
None

Cancellation Policy

Can you cancel contract?
Free

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
29

This Review is maintained by Chase Sagum

Review Last Updated: January 6, 2017

GEOARM security has been around for over 15 years and provides affordable security systems and products to millions of customers. GEOARM offers solutions for just about everything, home or business security, wired or wireless systems, and computer and smartphone integrated security. The company also offers a wide range of products to their customers to complement their systems, such as alarm accessories, video surveillance equipment and medical PERS alerts. However, customers need to be conscious of the terms surrounding their GEOARM security service plan, as there could be fees attached they may not have expected.

The Good

  • Monthly Rate as Low as $8
  • No Contract on Some Plans
  • $0 Down on Other Plans
  • Excellent Transparency

GEOARM is one of the most affordable home security companies in the industry. With GEOARM, customer can sign up for month-to-month monitoring plans from $15 to as low as $8 – less than half the monthly monitoring fees as some of the top companies in the industry. GEOARM provides deals on nearly all of the top equipment manufacturers, including 2GIG, DSC, Honeywell, GE, and Qolsys. What’s more, these plans are contract free! GEOARM allows customers a flexibility offered by few other companies. GEOARM also provides a $0 down plan at a reasonable monthly rate of $20 to $30.

One area in which GEOARM excels is its online transparency. Customers will have no trouble finding exactly what they’re looking for (e.g., pricing information, equipment details, contract terms, and other important information) when perusing GEOARM’s website. Most companies in the home security industry are not as upfront with this information, usually requiring customers to sign up for a free consultation, or contact customer service directly.

The Bad

  • High Upfront Costs for $8/Month Plan
  • 36-Month Contract for $0 Down Systems

While customers can pay incredibly low rates with no contracts attached, GEOARM will assess major upfront costs on these plans to help pay for the system. Customers can pay of $229 – $571 upfront before the system can be activated. GEOARM’s $0 down system does carry a contract of 36 months.

The Bottom Line

GEOARM offers a wide variety of plans to serve customers throughout the nation. Customers can pay some of the lowest rates in the industry or $0 upfront. Even on GEOARM’s $0 down plan, customers will be assigned a contract and rates that are comparable with industry leaders. An added plus with GEOARM is that customers will know exactly what they’re signing up for with the plan they select, including installation fees, equipment details, and where applicable, contract terms.

View Top Rated Companies

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.4
$19.99-$42.99
$0

#2

8.1
$34.99
$99

#3

6.5
$34.95-49.95
$99

#11
geoarm

7.7
$8+
$229-$571

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29 GEOARM Reviews

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  1. User Score
    10
    April 20th, 2017 Springfield, IL
    0 people found this review helpful!
    I’m on my second month with Geoarm and I’m very pleased. I pay $18 a month for Internet/cellular monitoring with total connect. The tech did a good job of walking through the process. This service is for the do it yourself type. You have to be able to follow instructions and enter the codes exactly as the tech tells you. I was paying $35 a month for the same service without the total connect. My only regret is not finding Geoarm sooner.
    Read More
  2. User Score
    10
    March 25th, 2017 West Palm Beach, FL
    0 people found this review helpful!
    I was previously paying $50 per month for a security system with a cellular device with another company. I was with this company for 5 years and i really go tired of the contract game so i started looking online and found geoarm. i am very pleased with the service they have given me and the rates are only 15 per month how are other companies charging so much?
    Read More
  3. User Score
    2
    February 17th, 2017 Columbus, OH
    1 people found this review helpful!
    I was with them for 2 years. I left them because they were charging me yet my Alarm System I bought from them wasn’t being monitored for the 2nd year yet I was paying for it. I decided to come back and give them another try.

    I purchased a few new items and the orders went no where. PayPal charged my credit card. I sent them emails and got no response. I called them and it was just as bad. They had no idea where my order was. They seen it but couldn’t tell me when it would ship. Since whomever they have full their orders had the order I decided to wait a week and see if the items actually shipped. If I don’t have any tracking number at the end of a week I will open a complain with PayPal to get my money back. These folks appear to be very helpful yet they are clueless. All the Youtube videos they do to try and help people are appreciated. Its a shame when you try and deal with them they are clueless.

    Before I left initially I even talked to the owner. He didn’t seem to know what was going on and why I wasn’t being monitored especially when I had dual path monitoring yet they had no clue.

    I hope others don’t go through what I have with these folks. Its really a shame I know they mean well but again clueless in my opinion and my account.

    Read More
  4. User Score
    10
    December 16th, 2016 New York, NY
    2 people found this review helpful!
    Excellent product selection, customer service and technical support. I researched over 10 companies and it paid off. Unlike the other alarm companies out there that push one security system to you, at GEOARM they sell everything from Honeywell, 2GIG, GE , Qolsys…etc. and this made me very comfortable. There website was not only easier to use, but it was more transparent. Tell me where can you not only get no-contract monitoring, but also at the least price on the internet. These guys are knowledgeable and professional from start to finish. I’m very happy with my choice.
    Read More
  5. User Score
    10
    September 22nd, 2016 Tampa, FL
    4 people found this review helpful!
    What a great deal! We just moved into a house that had an existing wireless system and they were able to walk me through pushing buttons on the keypad to switch to their company. I had browsed through several different companies and I felt geoarm was the most honest and had the best rates.
    Read More
  6. User Score
    1
    August 26th, 2016 East Granby, CT
    3 people found this review helpful!
    Customer service is TERRIBLE. I am going on 1 month trying to get my security system delivered. After five calls with no resolution, each ending with a promise of a callback which has not happened, I am still no closer to knowing what is going on. This company has taken over $1000 of my money (so far) and has offered no solutions to get my system in place and running – I haven’t even been offered my money back. An excuse of “a problem at the warehouse” only goes so far – I understand mistakes happen, but as a service provider, a company must be responsible for their suppliers. Geoarm refuses to do so.

    Yes, their monitoring rates are some of the best for what you get, but their ability to provide hardware and support is among the worst. Do business with them with caution.

    Read More
  7. User Score
    10
    July 27th, 2016 Grandview, TX
    6 people found this review helpful!
    We have had GEOARM Alarm service since, April, 2012. We have had Excellent service, in all areas. GEOARM, over the years, lived up to their statements. Now purchasing a new home, the Alarm system will be from GEOARM.
    Read More
  8. User Score
    10
    May 29th, 2016 Morrow, OH
    6 people found this review helpful!
    I had a paid for Honeywell system and Geoarm was able to switch my service over from my previous security company.
    1. It cost me $1 to sign up for their service.
    2. Working with their tech support was easy it was over the phone along with emails. I took pictures of my cell information and of my main panel information, emailed those photos to their technician and from that they were able to take over my system and begin monitoring it for me.
    3. An added benefit is that I provided a list of my alarm connections and if the alarm goes off they not only call to tell me about the system going off they tell me where the intrusion occurred.
    4. They bill me via my credit card $15 a month for cellular protection. My last company charged me almost $40 a month for the same service with a 3 year contract.
    5. I have no contract with month to month billing. Next year I will pay in advance and pay even less.
    6. Should I want new equipment or to add something to my system they sell just about everything you would need at very competitive prices.
    Read More
  9. User Score
    10
    May 18th, 2016 Denver, CO
    6 people found this review helpful!
    Great price, great service, no complaints. They took over my alarm monitoring from a firm local to Denver, Colorado and the programming call was on-time and very professional. They quickly diagnosed a programming issue from my previous configuration and fixed it remotely. So far, so good.
    Read More
  10. User Score
    0
    May 9th, 2016 Chicago, IL
    14 people found this review helpful!
    GEOARM/Alarm Club.com is the worst company. They are thieves. Do NOT use their service. 3 years I was searching for an alarm company to provide service for my existing alarm that is in place. They said they could provide service for me. They took my credit card information and charged me for service, and my alarm till this day has never had service from this company. Long story short….3 months had gone by and NO service but I got charged for 3 years of service on my credit card. I saw the charge on my credit card bill, so I called GeoArm/Alarm Club.com to let them know that service had not been hooked up at my home. They gave me the worst excuses and said it was my fault and they would not give me a refund. I had to dispute the charges with my credit card, They are now calling me 3 years later telling me that my credit card is about to expire. I called them to let them know that they DO NOT and have NEVER provided service at this home. The person on the phone would not take me off the DO NOT call list. What a pain in the rear and what a horrible way to do service. GEOARM/Alarm Club.com is high way robbery, so stay far away from this company. I am reporting them to the Better Business Bureau and the DoNOT.gov list . I feel everyone that is look for home monitoring should know to stay far away from this company. Do your research and read all the the reviews before calling for any type of service.
    Read More
  11. User Score
    2
    December 15th, 2015 Sebastian, FL
    9 people found this review helpful!
    worst support. you have to fill out a request and then wait for an answer the answer is an appointment at a time you may not be able to keep. so you do it all over. i will be looking for another company but will first check out support.
    Read More
  12. User Score
    1
    November 30th, 2015 Temecula, CA
    15 people found this review helpful!
    Its been a terrible experience working with Geoarm.
    I bought new equipemt however when the cell wouldnt work and I returned it they told me it was an old model and could not give me a refund on my exchange. It takes a week to get a set up appointment. When we didnt get it done in one call it was a week later before I could get another appointment. Then 3 contacts were dead, old batteries or faulty equipment.
    Read More
  13. User Score
    10
    October 28th, 2015 Darlington, SC
    3 people found this review helpful!
    Great price, great service, no complaints. I’ve had one issue in four years with Geoarm and it was nothing major. They helped me resolve my issue in a timely fashion.
    Read More
  14. User Score
    10
    August 24th, 2015 Dallas, TX
    4 people found this review helpful!
    Can’t say enough good about this company. Anytime i need an update or a question answered — they are right there.
    At one time I had my summer and winter homes monitored with GeoArm. One of the homes is located in northern Wisconsin and the other is Dallas, Texas. I have cellular monitoring and it works great. I figured it would work in Dallas but the summer home is way out in no mans land — and it still connected on cellular service. Keep up the great work.
    Patrick Sweeney
    Read More
  15. User Score
    9
    February 23rd, 2015 Greenville, SC
    14 people found this review helpful!
    I searched extensively for an alarm company that fit my needs, which was to be able to use my existing Honeywell system, no contracts and affordable monitoring. By working with the geoarm techs, I discovered I could not make any changes or add sensors. I could have replaced the panel, but what ended up being my best option was to purchase the Honeywell Lynx L3000 and reuse all my existing wireless sensors (3 door, 1 motion and a smoke detector). While I had to spend a little more money, I also saved some by being able to reuse some parts and now I own the whole system and I’m no longer locked out!

    One concern with All in One systems like the L3000 is that a crook can disable the system by destroying it during the 30 sec delay, before it calls out. Luckily the L3000 panel has Advanced Protection Logic that allows me to purchase an inexpensive monitoring upgrade ($2) that will still work, even if the panel is disabled. This feature was added to L3000 panels version 21.10 and higher and the one I got from geoarm was version 30.00, so they are not selling old stock.

    If I had one complaint, it would be that its not always clear who to contact to answer specific questions. The one guy that was always on the ball was Cole. He’s been super fast responding and has been extremely helpful. The tech that helped set up the alarm for monitoring was also very knowledgeable.

    Based on the savings that I’m getting for cellular monitoring, I will have paid for my system in a little over a year and then its just pure savings after that. If you are technically inclined in the slightest, I would consider the DIY option with Geoarm and save a boat load.

    Read More
  16. User Score
    0
    January 21st, 2015 Delray Beach, FL
    7 people found this review helpful!
    BECARFULL !!!! they take 20% don’t you think it is too much to take $110 dollars from re-staking fee??
    the return was in perfect condition and within 10 days. Nobody will do anything for you there.
    Read More
  17. User Score
    10
    September 4th, 2014 New York, NY
    8 people found this review helpful!
    They are great. I moved my vista to them with a few instructions from their tech. When it comes to inexpensive security system monitoring and professional these guys are for real.
    Read More
  18. User Score
    10
    September 2nd, 2014 Westminster, CA
    8 people found this review helpful!
    The Central Station that GeoArm contracts with to monitor all of it’s alarms ( All American Monitoring ) has the fastest alarm response time I have ever seen! I have dealt with many Central Station’s over the years and have never seen one that has such quick response times like this one! If your looking for lighting fast response for your alarm monitoring, then GeoArm is your best bet!
    Read More
  19. User Score
    10
    August 12th, 2014 Cortlandt Manor, NY
    6 people found this review helpful!
    A cost effective alarm solution for anyone with modest technical skills. I replaced a tired 20 year old alarm panel with one from them for $150 out of pocket. It was easy to do and took only a few hours. The tech support guy helped me with the programming and getting the new panel to communicate to central station. Plus my yearly monitoring cost went down from $420 with ADT to $120 with GeoArm. My next task is to implement cellular communication so I can get rid of my $50/month Verizon landline which I only use for alarm communication and to receive robo-calls wanting to help me reduce my credit card charges. All in all my savings will be almost a grand a year and I won’t have to hear from Rachel at Card Member Services ever again. Thanks GeoArm!
    Read More
  20. User Score
    10
    July 4th, 2014 Boca Raton, FL
    2 people found this review helpful!
    Purchased because of low monthly monitoring fees relative to traditional security services. Do it yourself installation was easy because their tech talked me through the whole process by phone. The equipment is shipped with elaborate and extensive instructions which are way too detailed and technical. Instructions give the impression that you’re never going to be able to install and activate, while in fact the instructions aren’t used at all – you just call them and do what you’re told. If that was made clear to purchaser before hand they’d be more comfortable when they first open the box.

    All in all great company to work with and easy to watch YouTube videos together with the phone support that is also needed – as in my case, distinguishes them from the other pretenders out there.

    GEOARM was easy to work with. – Mark

    Read More

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Our Score
7.8
User Score
7.7
Rank this Company

Ratings Breakdown

Price

Cellular monthly payment
$8+

Up-Front Costs

Activation, Install & Equipment
$229-$571

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
None

Cancellation Policy

Can you cancel contract?
Free

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
29
Our Score
9.0
User Score
8.4
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,879