LifeShield Security

LifeShield Security

4.3

Our Score

3.5

User Score

LifeShield is an ADT company that operates in all 50 states.

The security company currently sells equipment upfront ($300+) and charges $24.98 for professional monitoring. Equipment can also be purchased with monitoring.

This Lifeshield review will cover the pros, cons, and include our recommendation to customers.

Pros

  • Installation Options
  • Average Monthly Monitoring Fees
  • 30-Day Money-Back Guarantee

Installation Options

Customers have the ability to decide whether to enlist the help of a professional or save on costs and install the system on their own.

Average Monthly Monitoring Fees

The LifeShield home security model encourages people to purchase their equipment upfront (see the "About LifeShield Security) below for details).

After that, the company charges $24.98 a month for 24/7 Professional Monitoring, although you can skip the alarm monitoring if you just want to equipment.

This monthly cost is average in the home security industry, although the upfront fees are significantly higher.

30-Day Money-Back Guarantee

Essentially, new customers get to try out LifeShield for free for 30 days. If all goes well, you will automatically be charged the next month at the rate you signed up for.

Cons

  • Credit Check Requirement
  • High Upfront Fees
  • Negative Reviews

Credit Check Requirement

LifeShield requires new customers to pass a credit check and sign a long-term, three-year contract.

If customers wish to cancel but fail to do so within the 15-day grace period, they will be subject to early termination fees.

There are also many reviews that make mention of the alarm monitoring center not being as responsive to alarm triggers as they ought to be.

High Upfront Fees

In order to be on the company's month-to-month contract (where you can cancel at anytime), you will have to purchase at least $300 worth of equipment upfront.

The Doorbell Camera System is $356.34 upfront, so if you choose that plan, you can automatically have a month-to-month contract.

However, the SECURE System and the SHIELD system have less than $300 worth of equipment included, so you will need to add more equipment to those packages.

For a complete list of the LifeShield security system packages, see our About section below.

Negative Reviews

The LifeShield reviews on our site are overwhelmingly negative. Customers rate them at an average of 3 out of 10. Some common themes among our LifeShield Security reviews include the following:

  • Contracts. Even though LifeShield now advertises that their contracts are month-to-month, many customers have complained about being locked into a 3- or 5-year contract. If you are interested in LifeShield, we recommend asking them about their contract and reading it over before you sign anything. Pay attention to if you contract auto renews and how to cancel.
  • Customer Service. According to one reviewer, their customer service is not available 24/7. Overall, reviews mention unfulfilled promises from customer service agents and rude conversations.
  • False Alarms. There are several reports of the LifeShield system alarm going off without an apparent reason.

Our Recommendation

For those interested in purchasing home security equipment upfront, we recommend giving LifeShield a call to find out about contract lengths. Overall, this system is more expensive than Protect America (DIY installation that starts at $19.99 a month).

We recommend comparing their equipment to Protect America and other home security companies.

You may find that LifeShield does not offer the best deal.


About LifeShield Security

There are three LifeShield Security Systems offered - detailed below. Customers are able to purchase these equipment packages with or without professional monitoring.

LifeShield offers an advantage package that may include glass break/window sensors, motion detectors, carbon monoxide detectors, smoke detectors and wireless security cameras, among other security features.

The keychain remote and tablet control panel for arming or disarming your home while safely away from the house are also worth mentioning.

How Much Does LifeShield Security Cost?

LifeShield Security charges $24.98/mo for its home monitoring services. It also charges $199.15-$346.34 for equipment and installation, depending on which equipment you decide to purchase.

SHIELD System: $199.15

This is ideal for apartments, condos, and small homes. As with all packages, a touchpad control screen base station is included. You also get access to the company's Mobile App, to monitor your alarm through. Equipment included:

  • Yard and window sign
  • Motion sensor
  • Door/window sensors (pack of 4)
  • Fire sensor
  • Entry Keypad
  • Front door keypad
  • Keychain remote
SECURE System: $295.12

This system is designed for medium and large homes. It includes everything offered in the SHIELD System plus the following equipment:

  • Door/window sensors (6 total)
  • Motion sensors (2 total)
  • Indoor camera
Doorbell Camera System: $346.34

This system seems to be for smaller homes, like the SHIELD System, but also includes a Doorbell camera. Only 2 door/window sensors are included

Build Your Own System

LifeShield offers the following home security and home automation equipment for you to build your own system, or add on to one of their three packages:

  • Door Sensor: a door sensor is generally extremely loud and effective in deterring burglars from entering your home. They are generally one of the cheaper products offered by a home security company. Additionally, your door sensors should be quite easy to install yourself.

  • Window Sensor: window sensors are generally the exact same as door sensors and should be just as affordable, easy to install, and an effective addition to your security system. 

  • Motion Sensor: Because motion detection is such a vital part of your home security system, it is generally included in the basic package for any home security company. The basic Lifeshield home security system does include a motion sensor. Motion sensors may be wireless, can include a smart camera, and even might connect to your Lifeshield app to notify you when it senses an intruder.

  • Glass Break Sensor: Glass break sensors are designed to detect the sound of breaking glass. They can usually be set to different modes or settings depending on how sensitive you want the sensor to be. A good glass break sensor will have 8 - 10 year battery life.

  • Temperature: A temperature sensor is different and, many time, much simpler than thermometers. Temperature sensors are designed to notify home owners when temperatures get too low or too high. This can be valuable information, as low temperatures can damage your home and property if you haven't prepared properly.

  • Flood Sensor: A flood sensor is not necessary for every wireless home security system. If customers live in areas prone to flooding, we recommend you pay to include a flood sensor in your alarm system.

  • Wireless Remote: While a remote is not a security essential, it does make life significantly easier, especially for children or young adults who may not know how to work the alarm system. The wireless remote arms and disarms your home security system with one click.

  • Fire Alarm: Besides the fact that state law requires a fire alarm, it is perhaps the most essential alarm that your home security can include. A fire safety sensor will detect smoke, carbon monoxide, and should have a battery life of 8-10 years.

  • HD Video Doorbell camera: One of the newest additions in home security tech, a doorbell camera will notify you when someone approaches your door and allow you to see and interact with said person. In our opinion, an HD Video Doorbell Camera is a luxury and not an essential part of a home security system. However, it will improve your home security substantially.

  • Indoor Camera: An essential inclusion of any security company, an indoor camera will allow you to record and store video in case of break ins. 

  • Outdoor Camera: Just like the indoor camera, an outdoor camera allows you to save and store video. This may be included on a motion sensor to notify you when the camera detects movement.

Although you can connect your devices with smart home automation hubs, like Alexa, LifeShield offers less home automation products than many other companies.

Ratings Breakdown
Monthly Monitoring Fee $24.98
Install & Equipment Fee $300+
Contract Length 1 month
Cancellation Policy Fees May Apply
System Relocation Fee Fees May Apply
Review Last Updated: June 18, 2020

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