Maximum Security Systems is a family-owned business located in California. This business was established in 1983 when it was dedicated to providing services for large companies such as Bel Air Patrol and ADT. Since then, the company has evolved to become an independent provider of security services such as fire, burglary, and medical alarm systems.
Security System Overview
Maximum Security Systems offers a variety of home security products such as alarm systems, outdoor security cameras, and access control systems. When we asked the company representative about product brands, we were told the company uses “almost every kind of system” meaning you can choose your system from almost any product on the market. The website is outdated and has little-to-no information, other than stating that various motion sensors, window sensors, and cameras are available along with an alarm control panel. There is no information regarding monitoring or a mobile app based control panel.
When we inquired about system specifications, we did not get much information from the company representative without agreeing to sign up for a home evaluation. Up-front costs and monthly costs supposedly vary depending on home size, so the company cannot offer even a ballpark price estimate without fully inspecting your home.
Maximum Security Systems also boasts of their involvement in various associations and security groups. They are members of the Southern California Security Association and have their state contractor license as well as their alarm company license. They offer low voltage security options for both homes as well as commercial properties.
The Good
This alarm company allows you to use whatever system you prefer, so you can do your own product research to determine what system best suits your needs. In addition, Maximum Security Systems has a much shorter contract length than many of its competitors. You can also cancel service within 30 days of signing up without any penalty.
The Bad
Maximum Security Systems has very low-quality customer service and does not make it easy to contact them. When we tried to speak with customer service, we could not get in touch with anyone who had enough knowledge to answer our questions about the product and service. We were told a technician would get in contact with us, and this ended up taking much longer than initially promised. We weren’t even able to get an average monthly fee.
The Bottom Line
Maximum Security Systems has a better contract agreement than many of its competitors, and also offers monthly monitoring at an affordable price. However, the company’s lack of customer service makes it difficult to get adequate assistance from the company. This makes it hard to trust that the company will respond quickly if you actually have an emergency. If you manage to get in contact with a technician, you may want to try this company. You can always cancel within 30 days if the company’s performance is disappointing.
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