Maximum Security Systems is a family-owned business located in California. This business was established in 1983 when it was dedicated to providing services for large companies such as Bel Air Patrol and ADT. Since then, the company has evolved to become an independent provider of security services such as fire, burglary and medical alarm systems.
Security System Overview
Maximum Security Systems offers a variety of home security products such as alarm systems, surveillance cameras and access control systems. When we asked the company representative about product brands, we were told the company uses “almost every kind of system” meaning you can choose your system from almost any product on the market.
When we inquired about system specifications, we did not get much information from the company representative without agreeing to sign up for a home evaluation. Up-front costs and monthly charges supposedly vary depending on home size, so the company cannot offer even a ballpark price estimate without fully inspecting your home.
Maximum Security Systems also boasts of their involvement in various associations and security groups. They are members of the Southern California Security Association and have their state contractor license as well as their alarm company license. They offer low voltage security options for both homes as well as commercial properties.
This company allows you to use whatever system you prefer, so you can do your own product research to determine what system best suits your needs. In addition, Maximum Security Systems has a much shorter contract length than many of its competitors. You can also cancel service within 30 days of signing up without any penalty.
Maximum Security Systems has very low-quality customer service and does not make it easy to contact them. When we tried to speak with customer service, we could not get in touch with anyone who had enough knowledge to answer our questions about the product and service. We were told a technician would get in contact with us, and this ended up taking much longer than initially promised.
Monthly monitoring starts at $25 a month.
We could not get a definite answer to this; up-front costs depend on individual system specifications.
Technology & Equipment
This company uses many systems from different manufacturers which indicates quality is not top priority. Maximum Security Systems receives a 5/10.
Contracts last for 1 year and automatically renew.
You have 30 days after signup to cancel service. Otherwise you must pay the remaining balance owed.
Monitoring time is slow; this company takes far too long to respond to customers and likely has delayed response to emergencies.
Time in Business
Maximum Security Systems was established in 1983 and has been in business for over 30 years.
This company is not BBB accredited and receives a “B-” rating.
Customer support is bad; We tried for several days to receive assistance from a company representative who was capable of answering our questions and our attempts were unsuccessful.
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