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Moon Security Services

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Our Score
0.2
User Score
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Our Score
0.2
User Score
--
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

0

This Review is maintained by Chase Sagum

Review Last Updated: May 30, 2019

Moon Security has been protecting private homes & Washington area businesses with their professional monitoring since 1957.  They currently have over 5,000 installed burglar/fire alarm, CCTV surveillance systems and controlled access related systems throughout Southeastern Washington and Northeastern Oregon.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.8
$19.99-42.99
$0

#2

6.9
$34.99-49.99
$99

#3

4.7
$29.99-45.99
$99

#138
MoonSecurity-Logo

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Undisclosed
Undisclosed

Security System Overview

Moon Security Services provides a common system for their beginning package that utilizes Honeywell cellular equipment.  This system is 100% wireless equipment and comes with 24/hr monitoring.  The initial costs for the equipment, installation, and activation are undisclosed.  Each new system comes with an array of security sensors and more. The following are included:

  •  1 Lynx 5100 control panel
  • 3 door/window sensors
  • 1 motion sensor
  • 1 key fob
  • 1 siren
  • Sign & stickers
  • 24/hr monitoring

Other security systems are available but again, no pricing information is disclosed on the website. Consumers wanting an additional camera, smart door locks, smart security sensors, carbon monoxide detectors, window sensors, or other home automation features may purchase the equipment separately.

The Good

Moon Security Services reach through the Columbia basin to Northern Idaho and include Alarm Patrol Response, Professional Monitoring/Answering Services, Uniformed Guard Service, 24-hour Central Dispatch Service, Medical Alert Emergency Monitoring and more. According to their website, “The fundamental mission of Moon Security is to protect the life and property and provide Peace-Of-Mind to the clients we serve in a manner consistent with the highest standards within our industry.”

The Bad

The biggest downside to going with Moon security is that they are on the higher end of upfront costs (equipment and installation fees), monthly costs, and the unknown contract length.  Typically if a company requires a larger upfront cost they will reduce the contract or the monthly fee, or sometimes both.  However, with Moon, they ask for $350 upfront and then require potentially 3 years monitoring at $47.90, which is on the higher end of monthly costs for the type of package they offer.

The Bottom Line

Moon Security is a solid local company with decades of experience catering to the needs of the Tri-City area.  If you live in this area, want to support a local company, and are okay paying a bit extra then Moon would be a good way to go.  However, if the budget is tight, you could probably shop around and get the same deal for less, minus the local service.

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Our Score
0.2
User Score
--
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

0
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,370