Moon Security Services Reviews
Reviews of Moon Security Services from real customers
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Moon Security has been protecting private homes & Washington area businesses with their professional monitoring since 1957. They currently have over 5,000 installed burglar/fire alarm, CCTV surveillance systems and controlled access related systems throughout Southeastern Washington and Northeastern Oregon.
Security System Overview
Moon Security Services provides a common system for their beginning package that utilizes Honeywell cellular equipment. This system is 100% wireless equipment and comes with 24/hr monitoring. The initial costs for the equipment, installation, and activation are undisclosed. Each new system comes with an array of security sensors and more. The following are included:
- 1 Lynx 5100 control panel
- 3 door/window sensors
- 1 motion sensor
- 1 key fob
- 1 siren
- Sign & stickers
- 24/hr monitoring
Other security systems are available but again, no pricing information is disclosed on the website. Consumers wanting an additional camera, smart door locks, smart security sensors, carbon monoxide detectors, window sensors, or other home automation features may purchase the equipment separately.
The Good
Moon Security Services reach through the Columbia basin to Northern Idaho and include Alarm Patrol Response, Professional Monitoring/Answering Services, Uniformed Guard Service, 24-hour Central Dispatch Service, Medical Alert Emergency Monitoring and more. According to their website, “The fundamental mission of Moon Security is to protect the life and property and provide Peace-Of-Mind to the clients we serve in a manner consistent with the highest standards within our industry.”
The Bad
The biggest downside to going with Moon security is that they are on the higher end of upfront costs (equipment and installation fees), monthly costs, and the unknown contract length. Typically if a company requires a larger upfront cost they will reduce the contract or the monthly fee, or sometimes both. However, with Moon, they ask for $350 upfront and then require potentially 3 years monitoring at $47.90, which is on the higher end of monthly costs for the type of package they offer.
The Bottom Line
Moon Security is a solid local company with decades of experience catering to the needs of the Tri-City area. If you live in this area, want to support a local company, and are okay paying a bit extra then Moon would be a good way to go. However, if the budget is tight, you could probably shop around and get the same deal for less, minus the local service.
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