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Moon Security Services
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#136
Moon Security Services

Moon Security Services

Similar to: ADT Security

Our Score
1.6
User Score
--

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Our Score
1.6
User Score
--
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
2/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
1957

A+

Customer Support

Good, Bad, Limited
Limited

SDM Rank

Top 100 Company Rank
93

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Chase Sagum

Review Last Updated: January 14, 2017

Moon Security has been protecting private homes & Washington area businesses since 1957.  They currently have over 5,000 installed burglar/fire alarm, CCTV surveillance systems and controlled access related systems throughout Southeastern Washington and Northeastern Oregon.

Security System Overview

Moon Security Services provides a common system for their beginning package that utilizes Honeywell cellular equipment.  This system is 100% wireless equipment and comes with 24/hr monitoring.  The initial costs for the equipment, installation, and activation are undisclosed.  Each new system comes with the following:

  •  1 Lynx 5100 control panel
  • 3 door/window sensors
  • 1 motion sensor
  • 1 key fob
  • 1 siren
  • Sign & stickers
  • 24/hr monitoring

The Good

Moon Security Services reach through the Columbia basin to Northern Idaho and include Alarm Patrol Response, Professional Answering Services, Uniformed Guard Service, 24-hour Central Dispatch Service, Medical Alert Emergency Monitoring and more.  According to their website, “The fundamental mission of Moon Security is to protect the life and property and provide Peace-Of-Mind to the clients we serve in a manner consistent with the highest standards within our industry.”

The Bad

The biggest downside to going with Moon security is that they are on the higher end of upfront costs, monthly costs, and the unknown contract length.  Typically if a company requires a larger upfront cost they will reduce the contract or the monthly fee, or sometimes both.  However, with Moon they ask for $350 upfront and then require potentially 3 years monitoring at $47.90, which is on the higher end of monthly costs for the type of package they offer.

The Bottom Line

Moon Security is a solid local company with decades of experience catering to the needs of the Tri-City area.  If you live in this area, want to support a local company, and are okay paying a bit extra then Moon would be a good way to go.  However, if the budget is tight, you could probably shop around and get the same deal for less, minus the local service.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.1
$34.99-49.99
$99

#2

8.6
$43.49
$35

#3

7.0
$14.99
$229.96

#136
Moon Security Services

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Our Score
1.6
User Score
--
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
2/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
1957

A+

Customer Support

Good, Bad, Limited
Limited

SDM Rank

Top 100 Company Rank
93

Number of Reviews

User reviews here on BHSC
0
Our Score
8.0
User Score
8.1
Rank this Company

Ratings Breakdown

Price

Monthly Price
$34.99-49.99

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
12-36

Cancellation Policy

Can you cancel contract?
Fees May Apply

Time in Business

Total # of years
2007

A+

Customer Support

Good, Bad, Limited
Good

Index

Quality Index (Below 413 is good)
202

Number of Reviews

User reviews here on BHSC
307