Peak was founded in Salt Lake City by Jerry Howe in 1969. He ran his business from the basement of his home, with the help of his wife Gayle and a single employee.
Security System Overview
Peak Alarm offers two main packages to chose from, the Budget Plan and the Traditional Plan. The Budget Plan means that you are purchasing a cellular-based system that does not require any hardwiring into the home. Installation and activation is a quick and easy process and provides the customer with a wireless touch screen as the control panel. The Traditional Plan is a much more in-depth process and requires physical wires to be ran through the home. This system is a landline based system and takes longer to install. The following are the specs on each:
The Budget Plan:
- 3 year contract
- $99 upfront
- Cellular only
- Comes with a touch screen panel, three sensors, one motion sensor, one key fob
- Equipment type is 2GIG
The Traditional Plan:
- 3 year contract
- $299 upfront
- Landline only
- Comes with a central panel, three sensors, one motion sensor, one key fob
- Equipment type is typically Honeywell, but can be changed based on personal preference
Peak Alarm is one of the largest and fastest growing home security companies in the intermountain area and has 5 branches in Utah, Wyoming, Idaho, and Nevada covering over 12,000 accounts. They have been in business for over 40 years. From the very early stages of the company, Peak owned their own UL certified central station, meaning they monitor all their accounts in-house. This has built their reputation as having excellent customer service and quick response times. Since they are well established in the region, they have partnerships with other alarm companies that would allow a customer to transfer their home security contract if they were to move. With an A+ BBB and a longstanding status as a security leader in the area Peak Alarm is a safe choice for your home security needs.
The most notable problem with Peak’s service is that they only provide a 90 day labor warranty and a one year parts warranty, which is the government minimum. The installation is subsidized if a customer signs up with the 3 year plan, but if they opt to do a month-to-month, 12-month, or 24-month contract, they will not receive that same benefit. There is an option to have a shorter contract, but it will cost more on a month-to-month basis. It should be noted that the customer can add on insurance to their account at the cost of an increased monthly balance.
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