Peak was founded in Salt Lake City by Jerry Howe in 1969. He ran his business from the basement of his home, with the help of his wife Gayle and a single employee.
Security System Overview
The PEAKLink Plan:
- 3 year contract
- $349 upfront
Peak Alarm is one of the largest and fastest growing home security companies in the intermountain area and has 5 branches in Utah, Wyoming, Idaho, and Nevada covering over 12,000 accounts. They have been in business for over 40 years. From the very early stages of the company, Peak owned their own UL certified central station, meaning they monitor all their accounts in-house. This has built their reputation as having excellent customer service and quick response times. Since they are well established in the region, they have partnerships with other alarm companies that would allow a customer to transfer their home security contract if they were to move.
The most notable problem with Peak’s service is that they only provide a 90 day labor warranty and a one year parts warranty, which is the government minimum. The installation is subsidized if a customer signs up with the 3 year plan, but if they opt to do a month-to-month, 12-month, or 24-month contract, they will not receive that same benefit. There is an option to have a shorter contract, but it will cost more on a month-to-month basis. It should be noted that the customer can add on insurance to their account at the cost of an increased monthly balance.
Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.