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Our Score
1.1
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Ratings Breakdown

Monthly Monitoring Fee

-

Install & Equipment Fee

-

Contract Length

n/a

Cancellation Policy

-

System Relocation Fee

$0 after 1 yr.

Number of Reviews

0

This Review is maintained by Chase Sagum

Review Last Updated: July 18, 2019

Point Security is a Texas-based security company that began in 2007. Their goal is to provide affordable, state-of-the-art security equipment to meet customers’ individual needs and give them peace of mind. Point Security is a dealer for Honeywell, 2Gig Technologies, and Interlogix, which offers their customers a wide array of equipment to choose from with no money down. The company also has their monitoring services contracted through Monitronics International, who has spent over $10 Million on their central monitoring system to ensure continuous monitoring, 24/7 – 365. The bandwidth that Monitronics can handle is much higher than a lot of the smaller, mom-and-pop companies out there, without sacrificing the customer service like some of the industry giants.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.1
$34.99-49.99
$69+

#3

5.1
$34.95-59.99
$199-499

#134
Point-Security-Logo

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Point Security has expanded quickly since its creation, and now offers services to the greater Austin, Dallas, Houston and San Antonio areas. Their installation technicians are all ESA (Electronic Security Association) trained, meaning that the installations are of the highest possible standards. Point Security also uses Alarm.com to give their customers web-based control of their home security system. This allows customers to track and use their system both online and through a mobile App. By partnering with these companies, Point Security can provide customers with the most advanced, current security technology possible.

Pros

State-of-The-Art Technology

Point Security is an official dealer of Honeywell, 2Gig Technologies, and Interlogix. These three are some of the leaders in the security industry because of their revolutionary tech hardware that they have developed.

No Money Down

Customers will get a brand new security system with no money down. A new system with nothing down is relatively uncommon in the industry, so it makes a great feature for someone who doesn’t have a lot of money upfront but needs the system as soon as possible.

No Installation Fee

Regardless of the equipment that chosen, customers will get their system professionally installed at no charge to them.

Free Activation

Unlike many other companies out there who nickel and dime their customers to death, after customers select the equipment that meets their needs, Point Security’s technicians will activate the equipment at no charge.

Move Warranty Certificate

If customers move during their service contract, the equipment and service move with them for a small fee of $50.

 

Wireless Devices

The equipment that Point Security provides their customers with utilizes wireless cellular technology which means they don’t have to run cables upon installation.

Cons

Unclear Pricing

Throughout their website, you can find multiple links to request a free quote, but the information itself isn’t readily available. For years this was the industry standard, but as more and more companies are developing unique business models, many competitors offer their flat rate price upfront.

Information about Payment Plans

Along with the lack of cost information given, customers will be hard pressed to find any information regarding service plans; whether they charge on a month-to-month basis or a require a multi-year contract, without actually making contact with a Point Security representative you will not find this information. Again, the industry standards are changing. Long contracts used to be the norm, but many new companies are rocking the boat and don’t require a contract at all.

No Equipment Warranty

We were unable to find information about equipment warranties.

[/the-bad]

The Bottom Line

For a relatively new company (founded in 2007) they have grown quickly and provide great service. Don’t let their young age fool you! They have teamed up with some of the leaders in the industry to provide customers in Texas with the best home security system possible. As an official dealer of Honeywell, 2Gig Technologies and Interlogix customers can get a top-of-the-line home-security system with no money down, which is somewhat rare for the home security industry. Point security also utilizes alarms.com to give their customers access to their systems through the internet or by smartphone. This helps to set them apart. They also contracted their monitoring services through Monitronics, who developed a $10 million monitoring hub to ensure around the clock monitoring. Lastly, their technicians are all ESA trained, which means that your equipment will be installed properly.

However, if you are looking for a transparent company with all the information you need at your fingertips, this may not be the company for you. To find out how much the company charges for its services and whether or not you have to sign a contract, you will have to contact the company. Because they do not disclose a lot of information, we cannot recommend them at this time. Please see our top listed home security companies.

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Our Score
1.1
User Score
--
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

-

Install & Equipment Fee

-

Contract Length

n/a

Cancellation Policy

-

System Relocation Fee

$0 after 1 yr.

Number of Reviews

0
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,431