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Point Security

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Our Score
3.4
User Score
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Our Score
3.4
User Score
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Ratings Breakdown

Price

Monthly Price
n/a

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
9

Contract Length

Total # of months
n/a

Cancellation Policy

Can you cancel contract?
n/a

Monitoring

Response Time
Fast

Time in Business

Total # of years
9 Years

A+

Customer Support

Good, Bad, Limited
Good

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Isaac Ericksen

Review Last Updated: August 29, 2016

Point Security is a Texas based security company that was founded in 2007. Their goal is to provide affordable, state-of-the-art security equipment to meet their customers individual needs and give them peace of mind. Point Security is a dealer for Honeywell, 2Gig Technologies and Interlogix, which gives their customers a wide array of equipment to choose from with no money down. The company also has their monitoring services contracted through Monitronics International, who has spent over $10 Million on their central monitoring system to ensure uninterrupted monitoring, 24/7 – 365. The bandwidth that Monitronics can handle is much greater than a lot of the smaller, mom-and-pop companies out there, without sacrificing the customer service like some of the industry giants.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Our Score
#1
8.6
$19.99 - $42.99
$0
9.4
#2
8.4
$34.99
$99.95
9.1
#3
4.2
$34.99
$0
8.8
#142
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n/a
$0
3.4

Point Security has grown quickly  since its creation, and now offers services to the greater Austin, Dallas, Houston and San Antonio areas. Their installation technicians are all ESA (Electronic Security Association) trained, meaning that the installations are done to the highest possible standards. Point Security also uses Alarm.com to give their customers web-based control of their home security system. This allows customers to track and use their system both online and through a mobile App. By partnering with these companies, Point Security can provide customers with the most advanced, current security technology possible.

The Good

State-of-The-Art Technology

Point Security is an official dealer of Honeywell, 2Gig Technologies and Interlogix. These 3 are some of the leaders in the security industry because of their revolutionary tech hardware that they have developed.

No Money Down

Customers will get a brand new security system with no money down. This is fairly uncommon in the industry, so it makes a great feature for someone who doesn’t have a lot of money upfront but needs the system as soon as possible.

No Installation Fee

Regardless of the equipment that chosen, customers will get their system professionally installed at no charge to them.

Free Activation

Unlike many other companies out there who nickel and dime their customers to death, after customers select the equipment that meets their needs, Point Security’s technicians will  activate the equipment at no charge.

Move Warranty Certificate

If customers move during their service contract, the equipment and service moves with them for a small fee of $50.

Referral Bonus

Point Security offers a bonus if customers refer someone to their services. However, they fail to mention what that bonus actually includes.

Wireless Devices

The equipment that Point Security provides their customers with utilizes wireless cellular technology which means they don’t have to run cables upon installation.

The Bad

Unclear Pricing

Throughout their website, multiple links to request a free quote can be found but the information itself isn’t readily available. For years this was the industry standard, but as more and more companies are developing unique business models, many competitors offer their flat rate price upfront.

Information of Payment Plans

Along with the lack of cost information given, customers will be hard pressed to find any information regarding service plans; whether they charge on a month-to-month basis or a require a multi-year contract, without actually making contact with a Point Security representative you will not find this information. Again, the industry standards are changing. Long contracts used to be the norm, but many new companies are rocking the boat and don’t require a contract at all.

No Equipment Warranty

We were unable to find information about equipment warranties.

The Bottom Line

For a relatively new company (9 years old, founded in 2007) they have grown quickly and offer a great service. Don’t let their young age fool you! They have teamed up with some of the leaders in the industry to provide customers in Texas with the best home security system possible. As an official dealer of Honeywell, 2Gig Technologies and Interlogix customers can get a top-of-the-line home-security system with no money down, which is somewhat rare for the home-security industry. Point security also utilizes alarms.com to give their customers access to their systems through the internet or by smart phone. This really helps to set them apart. They also contracted their monitoring services through Monitronics, who developed a $10 million monitoring hub to ensure around the clock monitoring. Lastly, their technicians are all ESA trained, which means that your equipment will be installed properly.

However, if you are looking for a transparent company with all the information you need at your finger tips, this may not be the company for you. In order to find out how much the company charges for their services and whether or not you have to sign a contract you will have to contact the company. For many people this is not an issue at all, but it is worth mentioning here because there are consumers who like all of the information upfront without having to ask for it.

Frequently Asked Questions

How Much Does Point Security Cost?

Contact the Company Directly to inquire about cost.

What is Point Security’s Contract Length?

Contact Point Security with inquiries about contract length.

Who Makes the Equipment for Point Security?

Point Security is an Authorized dealer of 3 premier security equipment manufacturers: Honeywell, 2Gig Technologies and Interlogix. This gives customers many options when choosing equipment for their tailored security system.

Is Point Security’s Equipment Wireless?

Yes, the equipment that Point Security offers to their customers uses cellular technology.  This makes for non-intrusive installation and wireless cellular communication to the monitoring center. This is added security if you consider power outages or your phone line getting clipped.

Does Point Security Have Security Cameras?

Yes, Point Security gives you the option of selecting a security camera if you want one. They even have multiple to choose from.

Can I Access My System Remotely?

Yes, there is an app available to allow homeowners access to their system when the aren’t at home.

If I Move, Can I Bring My System With Me To My New Residence?

Absolutely. Point Security offers a “Move Warranty Certificate”, which states that if you have to move, they extend the service to your new home for you. There is a small fee associate with the move, however.

Alarm Equipment Review

The equipment that you select will be professionally installed by a trained ESA Technician. Depending on the equipment that you choose, installation can be non-intrusive, meaning that they will not be punching holes all over your house to run cables. Instead, the equipment utilizes wireless cellular technology.

  • The Control panel
    • designed to be extremely intuitive and user-friendly. The interface is also universal, so it will look and function the same on your panels, your computer or in the app.Door And Window Contacts
  • Door/window contacts
    • designed to protect anything that opens and closes. Though the exact format will be decided by your installer, all entry doors and ground level windows are usually protected with this sensor.
  • Wireless Glassbreak Detector
    • Glassbreak detectors do just that: detect the sound frequency created when glass breaks. This is called Pattern recognition technology. These detectors have up to a 40 ft. range and can work to protect against all windows in that radius.
  • Super Switch
    • This switch is used to converted hardwired zones (up to 8) into wireless zones. It can be used with existing 12-volt panels.
  • Infrared Motion Sensors
    • Motion sensors are the 2nd most popular sensor. These sensors, Passive Infrared detectors (PIR), sense a heat signatures movement in a room when the system is activated. They typically have a range of 25 to 45 feet and typically are set at a 90 degree angle.
  • Carbon Monoxide Detector
    • The Carbon Monoxide detectors that Point Security offers are designed to detect carbon monoxide gas early before it poses a threat to the health and safety of your family.
  • Wireless Smoke/Heat Detector
    • Unlike a traditional smoke detector that only makes noise, these smoke detectors are linked to your system, which will dispatch the fire department.
  • Wireless Keypad
    • A wireless keypad is offered for those who select the 2 gig Alarm system.
  • Keyfob Remote
    • The keyfob allows for wireless arming and disarming of the system, just like a keyless entry on most cars. It includes a panic button, a police dispatch button, panic alarms and the ability to turn on and off lights. The range on the keyfob is 500 feet.
  • Panic Button Remote
    • A small, lightweight panic button that transmits an emergency signal when within the range of the alarm system. Can be used when the alarm is armed or disarmed.
  • 2Gig Zstat
    • The Zstat is a touch screen thermostat that communicates with your alarm system. It runs on 3 triple A batteries.
  • Cellular Radio Module
    • The Radio module is used to control all system events, whether it be an emergency or a simple event like the front door opening. It sends the reports that you desire to you via email or text based on the settings that you select. All information is transmitted wirelessly and can be used as a backup transmitter if your hardwires get severed.

Camera Equipment

  • Dome Camera
    • Day and Night Infrared LED Camera
    • Indoor and Outdoor use
    • Weatherproof
    • Rotational dome style camera
  • Bullet Camera
    • Day and Night Infrared LED Camera
    • Indoor and outdoor use
    • Weather Proof
  • Digital Video Recorder
    • 500GB Hard drive
    • Multiple recording options
      • Motion recording
      • Continuous recording
    • Internet Accessible
    • VGA Port

Company Information

Name

Point Security

Founded

2007

Address

677 W. Front St.

Hutto, TX 78634

Phone

(512) 252-1100

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Our Score
3.4
User Score
--
Rank this Company

Ratings Breakdown

Price

Monthly Price
n/a

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
9

Contract Length

Total # of months
n/a

Cancellation Policy

Can you cancel contract?
n/a

Monitoring

Response Time
Fast

Time in Business

Total # of years
9 Years

A+

Customer Support

Good, Bad, Limited
Good

Number of Reviews

User reviews here on BHSC
0
Our Score
9.4
User Score
8.6
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99 - $42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay balance

Monitoring

Response Time
Fast

Time in Business

Total # of years
22 Years

A

Customer Support

Good, Bad, Limited
Good

SDM Rank

Top 100 Company Rank
15

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,246