Point Security is a Texas based security company that was founded in 2007. Their goal is to provide affordable, state-of-the-art security equipment to meet their customers individual needs and give them peace of mind. Point Security is a dealer for Honeywell, 2Gig Technologies and Interlogix, which gives their customers a wide array of equipment to choose from with no money down. The company also has their monitoring services contracted through Monitronics International, who has spent over $10 Million on their central monitoring system to ensure uninterrupted monitoring, 24/7 – 365. The bandwidth that Monitronics can handle is much greater than a lot of the smaller, mom-and-pop companies out there, without sacrificing the customer service like some of the industry giants.
Point Security has grown quickly since its creation, and now offers services to the greater Austin, Dallas, Houston and San Antonio areas. Their installation technicians are all ESA (Electronic Security Association) trained, meaning that the installations are done to the highest possible standards. Point Security also uses Alarm.com to give their customers web-based control of their home security system. This allows customers to track and use their system both online and through a mobile App. By partnering with these companies, Point Security can provide customers with the most advanced, current security technology possible.
Point Security is an official dealer of Honeywell, 2Gig Technologies and Interlogix. These 3 are some of the leaders in the security industry because of their revolutionary tech hardware that they have developed.
No Money Down
Customers will get a brand new security system with no money down. This is fairly uncommon in the industry, so it makes a great feature for someone who doesn’t have a lot of money upfront but needs the system as soon as possible.
No Installation Fee
Regardless of the equipment that chosen, customers will get their system professionally installed at no charge to them.
Unlike many other companies out there who nickel and dime their customers to death, after customers select the equipment that meets their needs, Point Security’s technicians will activate the equipment at no charge.
Move Warranty Certificate
If customers move during their service contract, the equipment and service moves with them for a small fee of $50.
Point Security offers a bonus if customers refer someone to their services. However, they fail to mention what that bonus actually includes.
The equipment that Point Security provides their customers with utilizes wireless cellular technology which means they don’t have to run cables upon installation.
Throughout their website, multiple links to request a free quote can be found but the information itself isn’t readily available. For years this was the industry standard, but as more and more companies are developing unique business models, many competitors offer their flat rate price upfront.
Information of Payment Plans
Along with the lack of cost information given, customers will be hard pressed to find any information regarding service plans; whether they charge on a month-to-month basis or a require a multi-year contract, without actually making contact with a Point Security representative you will not find this information. Again, the industry standards are changing. Long contracts used to be the norm, but many new companies are rocking the boat and don’t require a contract at all.
No Equipment Warranty
We were unable to find information about equipment warranties.
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