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Reliable Home Security

Similar to: Frontpoint Security

Our Score
4.3
User Score
0.0

Visit Site

Our Score
4.3
User Score
0.0
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$24.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2010

A+

Customer Support

Good, Bad, Limited
Limited

Number of Reviews

User reviews here on BHSC
1

This Review is maintained by Chase Sagum

Review Last Updated: January 12, 2017

Reliable Home Security is an authorized Monitronics dealer that offers a competitively priced basic home security package that costs zero down and comes with free activation, free equipment, and $99 for installation.

Security System Overview

Reliable Home Security provide a special package that is called their “Home Security Internet Special.” How it works is they install a basic Honeywell cellular system in a customer’s home and then require a 36-month contract that costs $24.99/month for monitoring. Although they offer upgraded or customize system, this is their general package that most customers choose. The following is included in each package:

  • 1 Honeywell control panel
  • 1 built-in siren
  • 1 battery backup and transformer
  • 3 door or window sensors
  • 1 motion or glass break sensor
  • 1 wireless remote keychain
  • 1 yard sign and 3 window decals
  • 24/hr monitoring
  • Lifetime warranty

The Good

Reliable Home Security is a three-year-old company that services residents all along the Front Range, from Colorado Springs to Fort Collins. Although they are a young company, their executive team has over 50-years of expertise in the security industry and is quickly making Reliable Home Security a market force in the area. As an ADT and Monitronics Security Authorized Dealer for the Denver Metro Area Reliable Home Security has many amenities to offer new customers that other newer companies cannot match, such as:

  • Free relocation when you move to anywhere in the country
  • Low monthly monitoring rates, starting around $25/month
  • Free Cellular Alarm Equipment Upgrade
  • 30-day Money Back Guarantee, which allows customers to test the product and try it before locking in to a three-year agreement
  • Lifetime warranty
  • Free mobile phone apps

The Bad

Reliable Home Security has great ratings from customers online; however, Reliable Home Security is a young company (started in 2010). Reliable Home Security offers a standard contract that locks customers into 3-year contracts.

The Bottom Line

Reliable Home Security is a quickly growing startup out of Colorado that has found lots of early success as an authorized Monitronics dealer. If you live in Colorado or the surrounding areas and are in the market for a home security system, Reliable Home Security would be a solid company to investigate. However, keep in mind that once the system is in place you will have to work directly with Monitronics as your monitoring provider. View our top-rated companies

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.1
$34.99-49.99
$99

#2

8.6
$43.49
$35

#3

7.0
$14.99
$229.96

#79
reliable_home_security

0.0
$24.99-$42.99
$0

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1 Reliable Home Security Reviews

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  1. User Score
    0
    October 25th, 2014 Parker, CO
    1 people found this review helpful!
    I purchased a home security system with a three-year contract from Reliable Security on 08-25-2014 because they appeared to be an honest company that cares about the quality of the services that they provide.

    That was a mistake that I will remember every time I pay them $49.00 a month for the next three years.

    The first thing that should have warned me about Reliable Security was when they set up a appointment to install the system at 2.00PM and called me around noon and canceled the appointment.

    The second thing that should have warned me was that Reliable Security sent a so-called professional installation person to install the system that was so rude that my wife told me that she did not want him in our home and we had to have another person complete the installation.

    After these two less than stellar examples of the quality of Reliable Security’s customer relations they called and set up a appointment with one of their management staff a Mr. Jake Schucker.

    When Jake was at our home he was very apologetic for the two previous incidents and offered us two free months monitoring and explained the system and its features one which is that if the customer forgets to set the alarm they will be sent a text on their cell phone alerting them that the alarm needs to be set.

    On October 5th 2014 I tried to check this feature for the first time and found that it will not work on my iPhone5 and contacted Reliable Security to have this feature fixed as the system was sold with a complete warranty for one year.

    So far Reliable Security has not fixed this problem and they tried to say the problem was with at&t my cell phone provider or with Apple I contacted both companies and they checked for problems on their end and found that their systems are working correctly.

    I told this to Jake at Reliable Security and he told me he would find out what is wrong and have the problem fixed.

    That was several weeks ago and as of yet they have not bothered to contact me or get the problem fixed.

    If you deal with Reliable Security make sure that they fix any problems before the thirty days that you have to cancel the deal expires.

    I can now see why there are so few Reliable Security signs in the yards in Denver

    Read More

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Our Score
4.3
User Score
0.0
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$24.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2010

A+

Customer Support

Good, Bad, Limited
Limited

Number of Reviews

User reviews here on BHSC
1
Our Score
8.0
User Score
8.1
Rank this Company

Ratings Breakdown

Price

Monthly Price
$34.99-49.99

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
12-36

Cancellation Policy

Can you cancel contract?
Fees May Apply

Time in Business

Total # of years
2007

A+

Customer Support

Good, Bad, Limited
Good

Index

Quality Index (Below 413 is good)
202

Number of Reviews

User reviews here on BHSC
307