Security System Overview
SafeMart offers several brands of home security from which to choose. Potential customers can choose anything from super advanced, high grade technology like they GE Simon XTi and Honeywell Lynx Touch L5000 to the Honeywell Vista. The Simon XTi is the newest home security system from GE Security. The Simon XTi is a self-contained wireless security system that combines the robust functionality of the Simon XT with the easy-to-use two-way talking touchscreen. The Honeywell Lynx L5000 is a dynamic, bright touchscreen that helps simplify security. The Lynx Touch supports all Honeywell 5800 series wireless devices.
In business for thirteen years, the company has earned an A+ rating from the Better Business Bureau and a five-star rating on Google reviews.
Every sector of the SafeMart.com’s business earns accolades. The easy ordering from their website frequently mentioned in reviews, as is the ease of DIY installation. Customers report that if they have a problem, the customer support (free during regular business hours) is fast to respond and help troubleshoot an installation problem or a system that develops a kink.
Almost all reviews of SafeMart.com mention the savings compared to other system’s with similar hardware. The monthly monitoring costs are also low compared to competitors.You can purchase a basic system from SafeMart and add to it and even take it when you move as the components are “plug n play.”
Overall the company has a terrific reputation. However, a few customers complained that after initial contact was made with SafeMart follow up marketing calls and emails were frequent and annoying. There was one complaint that customers are required to pay the shipping on returned items even if the return is the fault of SafeMart.
Light control, thermostat control, remote door locks and pretty much any other home automation function you can imagine is available through Safe Mart technology. Their home control system helps you save energy and money while giving you a peace of mind. New customers that purchase the Platinum security package also have the option to add on any piece of home automation equipment desired to finish a fully-automated home. In the Platinum package home owners receive the upgraded Simon XTi touch screen panel, appliance controls, 2-way voice, image sensor capabilities, and free smart phone apps. Then, any extra home automation equipment can be added on, and if you purchase through the website you can receive an extra 20% discount on bundled purchases. For example, some features they offer are:
- Severe weather alerts
- Lifestyle scheduling
- Live video feeds from your smart phone
- Remote control lights, locks and thermostats
- Flood sensors
- Garage door controls
- Email & text alerts
Although Smart Mart offers many of the best in home automation equipment they charge new customers for each new addition to the home. For example, with the Platinum package they provide the ability to remotely control lights, locks, and thermostats from a table or smart phone, but they do not provide the equipment needed to control those appliances and they must be purchased separately. To buy an Advanced Z-Wave Thermostat a home owner will have to pay an extra $160. The same goes for many other features—you much purchase them extra in order to use all the special features provided by the Platinum package.
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