Best Home Security Companys

132 Companies 7,237 Real Customer Reviews

securelink
Current

What Others Are
Researching Right Now:

#124
securelink

Secure Link

Search Home Security by State bestcompany-usa logo

Our Score
2.8
User Score
0.0

Visit Site

Our Score
2.8
User Score
0.0
Rank this Company

Ratings Breakdown

Price

Monthly payment
Undisclosed

Up-Front Costs

Activation, Install & Equipment
$49-99

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2009

F

Customer Support

Good, Bad, Limited
Limited

Number of Reviews

User reviews here on BHSC
1

This Review is maintained by Chase Sagum

Review Last Updated: November 29, 2016

Secure Link is an Arizona-based home security company. They service about 5,000 customers.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.2
$44.99
$99-499

#2

8.6
$43.49
$35

#3

7.2
$14.99
$229.96

#124
securelink

0.0
Undisclosed
$49-99

Security System Overview

Secure link offers a choice of four packages ranging from basic, premium and green. This variety of packages lets you choose the plan that is just right for your home. Not only do they offer a system customized to fit your needs but they also have options for the latest technological home security solutions. They offer Apps to control your security system remotely using your smartphone as well as special home energy savings in their green package. They also offer extra security with add on features such as medical, fire and flood monitoring. Even their basic package includes all of the following features:

  • 2 Gig Go Control Panel
  • 3 Door Sensors
  • 1 Motion Sensor
  • 1 Keyfob
  • 1 Yard Sign
  • Lifetime Service Warranty
  • Theft Protection Guarantee
  • False Alarm Protection
  • Free System Move

The Good

Secure link offers a unique green package that includes the Programmable Zwave Thermostat. This allows the user to control their energy usage from their smartphone which can add up to a 30% savings on home energy costs. The also offer on-screen weather forecasts on the premium and green packages. In addition, they offer free home visit consultations to view homes and create custom home security packages. Installation and other fees can be waived.

The Bad

Secure Link has not been active for decades like some of their competitors. That is not to say that they are not doing a great job however they may not have experience as some of the other home security systems. Secure Link is not a national company, in fact, you must be an Arizona homeowner.

The Bottom Line

Although Secure Link is a newer company  they offer all of the latest smart phone technology packages including remote thermostat controls. They have a variety of packages that will fit the needs of each individualized customer including a very inclusive basics package.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

Request Reconsideration

1 Secure Link Reviews

1. Select Your Rating:

1
0=WORST 10=BEST

2. Subject For This Review*(Select all that apply)

3. Review Validation*

or

    Sort By:

  1. User Score
    0
    June 29th, 2013 Fort Mohave, AZ
    0 people found this review helpful!
    I believe Securelink Security Co preys on the elderly and disabled citizens making promises they have no intention of keeping. I contacted this company a spoke to the Owner/President who is also the salesperson, Adam Scribner. We discussed products and I agreed to purchase. When the installer arrived the contract had many discrepancies and Mr Scribner flat out lied about a few things, regarding Cost, payment options and monthly fees.

    This is actually 3 companies Security Network who monitors the hardware alarm system. Alarm.Com who monitors the online connection and Secure Link who installs. The right had does not know what the left hand is doing and if you have an issue or need service you are put on hold for more than a week and you have to explain several times to each entity you contact before any thing ever gets done. I was treated rudely, disrespectfully, called names and told that I am a hard to please person. Not only by William who whined about everything while he worked and he insisted to NOT take any advise from me regarding camera placement or angle. Hello I was the customer & I was right, now they cameras a useless.

    I spoke to anther Tech Named Ryan who assured me that he would find another Tech locally to service the system for proper install on 06/23/2013. He dropped the ball and another week passed with no one contacting me. They came out of their servicing area to sell me. Had I known that I would not have signed up because too many issues regarding service and repair became a nightmare to resolve.

    Each entity takes no responsibility for the others behavior especially SECURELINK I was treated rudely, disrespectfully, called names and told that I am a hard to please person by Vice President Bryce, as I sat with useless equipment for almost 3 weeks. BEWARE BUYERS:: I had their useless cameras removed but am now stuck with an alarm system for 36 months with a company I despise.

    Read More

Disclosure:

We try to partner with all companies that we review, and may get compensated when you click, or call them from our site. But don't worry, we don't artificially rank or score companies based on compensation, or agreements. A company's rank is earned through our organic Ranking Criteria for each industry. Period. And we're mighty proud of that.

Survey

Recent News:

Want Us To Review a Company?

If there is a home security company that you don't see on our site, and would like us to review, please contact us.

REAL REVIEWS (YES THEY’RE REAL)

With so many home security companies out there, and a lack of sites willing to bring you the HONEST breakdowns of each company, what source can you turn to for the real information you can trust?

We are dedicated to bringing the truth out, and rank home security companies as they should be. Through our investigation, and experience with each company, we rank each company, and bring you our honest, unbiased opinion. We also include authentic user reviews by past customers of each company that are moderated and verified.

Like many sites, we are compensated through affiliate relationships with each company we review, however all of our rankings are based on our 9-Point Ranking Criteria.

All reviews are subject to moderation and approval. Any reviews that may resemble false information, or competitors of another company will need to be verified by our staff before being approved and published. We reserve the right to approve or deny any reviews left on this site.
Our Score
2.8
User Score
0.0
Rank this Company

Ratings Breakdown

Price

Monthly payment
Undisclosed

Up-Front Costs

Activation, Install & Equipment
$49-99

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2009

F

Customer Support

Good, Bad, Limited
Limited

Number of Reviews

User reviews here on BHSC
1
Our Score
7.8
User Score
8.6
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$43.49

Up-Front Costs

Activation, Install & Equipment
$35

Technology & Equip.

10/10 = BEST
5/10

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Fees May Apply

Time in Business

Total # of years
1992

A

Customer Support

Good, Bad, Limited
Good

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,556