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#75
sei

Security Equipment Inc

Similar to: Frontpoint Security

Our Score
3.8
User Score
10.0

Visit Site

Our Score
3.8
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$46

Up-Front Costs

Activation, Install & Equipment
$299

Technology & Equip.

5/5 = BEST
3/5

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
No fee

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
1

This Review is maintained by Chase Sagum

Review Last Updated: January 14, 2017

Security Equipment Inc (SEI) was founded in 1969 by Sid and Lois Meridith. The family enterprise now services over 14,000 residential and commercial accounts. SEI has full-service offices located in Lincoln, Des Moines, and Kansas City.

Security System Overview

Security Equipment Inc. (SEI) offers a basic package that uses either Honeywell or DMP wireless equipment.  Each package comes with installation and activation for $299 and $46/month This basic cellular package comes with the following:

  • 1 control panel
  • 3 door sensors
  • 1 motion sensor
  • 1 key fob
  • Signs & stickers
  • 24/hr monitoring

The Good

SEI services over 14,000 residential and commercial accounts throughout the Omaha, NE region. With over 125 employees and 44 years of experience and technical expertise SEI has opened full-service offices in Lincoln, Des Moines and Kansas City. One of the biggest selling points for SEI customers is their customer service and their commitment to making sure they are safe and satisfied. For example, one of their customer-oriented policies is a no-repayment cancelation policy, meaning a customer can cancel at anytime and is not required to fulfill the remainder of the contract. This is one of the only companies in the industry to offer such a policy. Additionally, SEI operates it’s own 24 hour, UL listed monitoring center. SEI customers are quite vocal about the customer service and its quick, helpful responses.

The Bad

For the new customer the biggest downfalls are the high upfront costs and the limited warranty. Typically, a security dealer that requires a three to five year contract will only require $100-$200 upfront, but SEI asks for more than double that. This might be a deterrent to those looking to save money initially. Second, their warranty only covers one year parts and labor. Since most customers will have at least a three year contract they will have several years of uninsured equipment.

The Bottom Line

If you live in the Omaha region and are looking for a home security system that is monitored and maintained at a local level then SEI is a good choice. They provide customers the option to customize their package and allows them to cancel at no cost, which might be a large selling point if you are planning on moving within a few years but would still like to secure your home for the time being.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.4
$19.99-$42.99
$0

#2

8.0
$34.99
$99

#3

6.3
$34.95-49.95
$99

#75
sei

10.0
$46
$299

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1 Security Equipment Inc Reviews

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  1. User Score
    10
    November 14th, 2016 Kansas City, MO
    1 people found this review helpful!
    We did pay a higher upfront cost than through ADT, but having the piece of mind that the technician had just came from a bank to my house MORE than made up for it.

    My sales rep Erik, was involved throughout the process making sure everything went smooth. Also, the technician spent an extra hour with me showing me how to use and customize my new system to my liking!

    Thanks SEi!!

    Read More

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Our Score
3.8
User Score
10.0
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$46

Up-Front Costs

Activation, Install & Equipment
$299

Technology & Equip.

5/5 = BEST
3/5

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
No fee

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
1
Our Score
9.0
User Score
8.4
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,905