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Triad Security Systems

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Our Score
1.1
User Score
3.0
Our Score
1.1
User Score
3.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

-

Install & Equipment Fee

$500-$1200

Contract Length

-

Cancellation Policy

-

System Relocation Fee

Undisclosed

Number of Reviews

3

This Review is maintained by Chase Sagum

Review Last Updated: July 18, 2019

Triad Security Systems is one of the leading security system providers in the tri-state area that serves New Jersey, New York, and the greater Long Island area. Triad is also able to manage national accounts from its headquarters in Union, NJ. The company boasts a wide array of professionals, many of which have been employed at Triad since the company was founded in 1984. Triad is an authorized dealer of DSX Access Systems, Bosch Security, and other security systems that also provide DVRs and video cameras for businesses. There are also systems that include card access control, fire alarms, and burglar alarms. There is also the potential for remote management of security systems.

Pros

We found that Triad offers one of the most customizable service platforms available. Along with their locksmith services, they also offer the following services for customers:

On their website, we found that the intrusion alarms included Honeywell, Bosch, and others. Sensors are connected to a control unit via hardwire or narrowband RF signal. The most common door and window sensors that Triad provides for home situations are motion via passive infrared. Pet-sensitive monitors are also available. Triad typically installs both cellular and POTS in high-end residential and commercial environments for customers. Triad’s systems automatically send regular checkup signals to the monitoring station to indicate that things are “okay.”

There were several case studies listed on the website that described some of the installation processes that Triad used. For the door locks that required keys, Triad suggested using Medeco keys and locks, since this key lock manufacturer is the only company that requires the homeowner’s permission to install locks and keys.

Cons

We had a hard time determining the cost and startup fee of installing a Triad system in a home. On their website, they don’t provide a lot of information about contract information, monthly pricing information, and how much a leased service costs. There is a lot of information that describes why a client should get a system, but not a lot of specifics on the components of a home security system.

We were also somewhat concerned about the “high-end” nature of Triad’s products and services. The high number of home security and commercial products might overwhelm a customer in a small home.

We would like more transparency with prices. The dealer was hesitant to give us a “complete” price range before setting foot in our home.

Our Recommendation

Triad is a good fit for businesses and commercial locations, too. We find that using this company for smaller homes or residences might drive up the cost a little bit. We recommend looking at the top companies for personal home security.


About Triad Security Systems

Triad can install a wide array of home and residential security systems based on the following technologies below:

  • Access Control
  • Gate Control (Barrier and Gate Installation)
  • Video Surveillance
  • Fire and Intrusion Alarms and Testing
  • Leased Equipment
  • Backup monitoring methods
  • Commercial and Industry applications.
  • Nicet Certified
  • Vicon Certified Dealer
  • Onssi Occularis Certified Dealer
  • Bosch Certified Dealer
  • GE StoreSafe Pro DVR factory training
  • Panasonic IP Pro Certification
  • Preferred Vendor for Fortune 500 Clients
  • National Account Management
  • Licensed Locksmith Business
  • DCA Fire Permit

Their monitoring centers are also NBFAA and UL-Certified, some of the best and most standard certifications in the industry.

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3 Triad Security Systems Reviews

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  1. User Score
    0
    June 18th, 2019 Farmingdale, NJ
    1 people found this review helpful!
    I spent $20,000 on a security system that never functioned properly. I should have known what to expect when they came to do the install and I found out it wasn’t even them and that they hired a subcontractor to do the whole job.

    The DVR failed multiple times. They even took it back with them on one occasion and I was without it for a month while they tried to repair it. When they brought it back it worked temporarily but eventually stopped working altogether. When I called again they told me they’d come back but I’d be charged for a service call.

    Eventually they just stopped returning phone calls and emails. I never write reviews because I truly believe that in many cases the reviewer is unreasonable but I finally decided to write of my experience.

    I would never use them again and would not recommend them.

    UPDATE 6/4/2019

    So how did Triad address my review? Well apparently it took them 7 months to notice it. When they did, not only did they not call to express their concerns, but their salesperson Gary Fall left a negative review for my business as revenge. I think that speaks for itself.

    Read More
  2. User Score
    0
    November 15th, 2018 Manasquan, NJ
    0 people found this review helpful!
    I spent $20,000 on security a security system that never functioned properly. I should have known what to expect when they came to do the install and I found out it wasn’t even them and that they hired a subcontractor to do the whole job.

    The DVR failed multiple times. They even took it back with them on one occasion and I was without it for a month while they tried to repair it. When they brought it back it worked temporarily but eventually stopped working altogether. When I called again they told me they’d come back but I’d be charged for a service call.

    Eventually they just stopped returning phone calls and emails. I never write reviews because I truly believe that in many cases the reviewer is unreasonable but I finally decided to write of my experience.

    Read More
  3. User Score
    9
    August 9th, 2017 Cranford, NJ
    0 people found this review helpful!
    I gave used Triad tio install a burglar alarm system and then a fire system. Have found workmanship to be superior andservice terrific. Have them doing additional work now
    Read More

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Our Score
1.1
User Score
3.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

-

Install & Equipment Fee

$500-$1200

Contract Length

-

Cancellation Policy

-

System Relocation Fee

Undisclosed

Number of Reviews

3
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,396