US Alarm is a national security dealer based out of Northern California that provides both phone-line and cellular based systems. US Alarms has several decades of experience and tens of thousands of customers across the country, validating them as a quality company.
Security System Overview
If you have an active phone-line you can get a Honeywell system for $99 down and $45/month for 36 months. If, however you are like most home owners these days and you do not own a home phone-line then you can get a 100 percent wireless system for $250 down and the same monthly price. With both systems you can upgrade to a two-way voice option that lets you communicate with the system verbally for and extra three dollars a month. Regardless of which system you choose, both basic packages come with the following:
- Control Panel
- Battery backup
- Key fob
- 3 door sensors
- Motion or glass break detector
- Sign & stickers
- 24/hr monitoring
- Lifetime warranty
Currently, US Alarms has offices in all fifty states and can customize a home security package for any rural or urban setting. Since they are a national dealer they can offer amenities that some of the local dealers cannot afford to offer, such as lifetime warranties and repayments on home insurance deductibles if the home is burglarized. Not only do they offer home security protection, but they can also install smoke and heat detectors, floor sensors (which alerts you when water seeps in), panic pendants (this will alert the monitoring center that you are in personal danger, even when you can’t make it to the phone), and garage door sensors.
There is little negative to report on regarding US Alarm’s practices and customer policies. They are currently not rated by the Better Business Bureau and have zero outstanding complaints. Most of their policies, such as pricing, equipment coverage, contract length, etc., are on par or better than the average national dealer. One issue that might concern some customers is that US Alarm only issues equipment on a lease basis, which could be a problem for those who would like to purchase and own the equipment outright. When a company leases equipment they retain the rights to the equipment, and therefore usually have language in their terms and conditions that allows them the right to enter your property to access their system. For some, this might be concerning.
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