Vision Security LLC is a direct marketing company that sells products from various alarm monitoring companies such as Security Networks, GE, Honeywell and Alarm.com. They are able to offer a range of WiFi solutions for home protection at a variety of monthly charges. Vision Security also offers in-home sales presentations and installation. Their customer services works round-the-clock to ensure your security.
Vision Security LLC offers the latest wireless security equipment and monitoring services. The use of cellular technology and two-way communication allows consumers to stay home with peace of mind. Cellular technology eliminates the need for calls. Any intrusion is reported through automated networks to a monitoring center. Elderly use their services to report emergencies with health to gain fast access to medical help.
Vision Security LLC filed as a Foreign Limited Liability Company in the state of Utah on Friday, December 07, 2007. They have licenses from 24 states and operate throughout the country. Vision Security LLC is a member of the National Burglar and Fire Alarm Association. Vision Security relies heavily on its door-to-door salespeople to acquire new accounts. These salespeople can waive install fees, work on contract lengths that range from 39-60 months, and offer more competitive prices than their online standard prices.
A total of 246 complaints were reported to BBB regarding Vision Security in the past 3 years. In the last 12 months, BBB has closed 137 complaints. There were 98 complaints regarding Advertising/Sales and 100 regarding problems related to Product/Service. A total of 15 billing issues were also reported to BBB.
In late 2012, a complaint was filed in the Virginia Police station where a salesman was reported as being involved in aggressive sales by not leaving a property when asked to.The Virginia Beach City Attorney’s Office has noted Vision Security’s sales tactics and advised residents to call the police incase any security company trespasses private property.
Other Names/ Associates:
Vision Security, LLC
Vision Alarm, LLC
Safe and Sound, LLC
Another downside to Vision Security is their cancellation policy that, most of the time, requires customers to pay 75% of remaining balance or find someone to take over their existing contract.
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