Washington Alarm is a local company with an A+ BBB rating. It is a family-owned company that has been serving the Puget Sound region for over 70 years and handles all of their accounts in-house with no subcontracting.
Security System Overview
Washington Alarm Inc. out of Seattle, WA focuses on cellular-based packages that use 2GIG, 100% wireless equipment. Although they can install a Digital Monitoring Products (DMP) system at the customer’s request, they do require a large upfront fee ranging from $700-$2000 for this option. Most new customers opt to go with the wireless package which costs $199 upfront and $43/month for 36 months. Each new system comes with the following 2GIG equipment:
- 1 touchscreen panel
- 3 door/window sensors
- 1 motion sensor
- 1 key fob
- Sign & stickers
One nice feature that Washington Alarms offers is full ownership of the equipment. Many other national companies are proprietary and contractually retain all rights to the equipment used. However, that is not the case with Washington Alarms. If you purchase a system with them you can take it with you when you move or change to a different home security provider.
Although their pricing, policies, and equipment is comparable to other nationally recognized companies, being a smaller company they do lack some of the timely services and amenities. For example, when talking to a local service rep about installation timelines he said that they wouldn’t be able to install the system until several weeks out because they are understaffed. Odds are that typical maintains on the system would most likely be similarly slow. Another down side is that they only offer a one year warranty on parts and labor and require $15 extra a month for their “extended maintenance contract.” This would give you full insurance on your system but would bump up your monthly to over $55/month.
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