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#70
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Washington Alarm Inc.

Similar to: Frontpoint Security

Our Score
4.1
User Score
--

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Our Score
4.1
User Score
--
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
$199

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
0

This Review is maintained by Chase Sagum

Review Last Updated: January 14, 2017

Washington Alarm is a family-owned company that has been serving the Puget Sound region for over 70 years and handles all of their accounts in-house with no subcontracting.

Security System Overview

Washington Alarm Inc. out of Seattle, WA focuses on cellular-based packages that use 2GIG, 100% wireless equipment.  Although they can install a Digital Monitoring Products (DMP) system at the customer’s request, they do require a large upfront fee ranging from $700-$2000 for this option.  Most new customers opt to go with the wireless package which costs $199 upfront and a 36 month contract.  Each new system comes with the following 2GIG equipment:

  • 1 touchscreen panel
  • 3 door/window sensors
  • 1 motion sensor
  • 1 key fob
  • Sign & stickers

The Good

One nice feature that Washington Alarms offers is full ownership of the equipment.  Many other national companies are proprietary and contractually retain all rights to the equipment used.  However, that is not the case with Washington Alarms.  If you purchase a system with them you can take it with you when you move or change to a different home security provider.

The Bad

Although their pricing, policies, and equipment is comparable to other nationally recognized companies, being a smaller company they do lack some of the timely services and amenities.  For example, when talking to a local service rep about installation timelines he said that they wouldn’t be able to install the system until several weeks out because they are understaffed.  Odds are that typical maintains on the system would most likely be similarly slow.  Another down side is that they only offer a one year warranty on parts and labor and require $15 extra a month for their “extended maintenance contract.”  This would give you full insurance on your system but would bump up your monthly to over roughly $55/month.

The Bottom Line

Washington Alarm Inc. is solid local company with a reputation for quality customer service.  If you live in the Puget Sound area then this would be a good choice for your home security needs, just be aware that their maintenance response times are slower than most.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.5
$19.99-$42.99
$0

#2

8.1
$34.99
$99

#3

6.6
$34.95-49.95
$99

#70
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Undisclosed
$199

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Our Score
4.1
User Score
--
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
$199

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
0
Our Score
9.0
User Score
8.5
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,852