Best Home Security Companys

132 Companies 16,946 Real Customer Reviews

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If you believe the review of your company contains inaccuracies, please fill out the form below and help us understand the specifics of your situation. The contents of this form are communicated directly to our Reviews Team.

Please note: The Reviews Team deals with a large quantity of requests each week. As a result, the Reviews Team is not able to respond via email to every individual request. They are however committed to making all updates and changes per each request as they deem necessary.

Before submitting your request, it’s important that you understand the following:

1. User Review Moderation

In order to prevent fake and misleading user reviews, we have a review moderation team specifically assigned to moderating all user reviews for all companies listed on the site. This team follows a very specific and strict moderation process that has been designed by gathering learning’s from mistakes other major review sites have made in the past.

This moderation process involves a “flag” system where a “flag” is assigned to each negative attribute associated with a user review. Too many flags result in a disapproval of a user review. Some of the things our moderation staff looks for and assigns potential flags to include:

  • Email Address verification of the user
  • IP Address duplication and region check
  • User Review semantic verification
  • Is the user an employee of the organization?
  • Is the user associated with a competitor of the organization?
  • Foul language of any kind
  • Relevance of the content pertaining to the company and the review

As you can probably tell, we take our user review moderation process very seriously. We believe accuracy and authenticity is critical when it comes to user reviews, and as a result we are constantly finding new ways to evolve our user moderation process to make it better. Please note that we do manually moderate each and every user review.

2. Removal of User Reviews

Once a user review has made it through the moderation process, the only way it can be removed is via a “removal request” from the consumer. In order for this to validate properly, the consumer needs to email [email protected] using the same email address they used to submit their review. They need to communicate in that email their request to have the review removed.

3. BBB Accreditation

Currently, we do not take into consideration “Accreditation with the BBB” as part our ranking criteria. At this point, we only look at the grade or score the BBB assigns a company. Not whether or not they are “accredited.”

4. The Expert Score

Along with the criteria points mentioned on our “How We Rank” page, we take into account a variety of other factors that help determine the viability, stability and trustworthiness of a company. As experts in the industry, the Reviews Team conducts an extensive research process specifically tailored to the Home Security industry that considers many additional factors including:

  • Financial Standing of the organization
  • The number of industry experts and professionals on staff
  • The company’s ability to scale
  • Historical revenue/growth
  • Past and current lawsuits
  • Customer service and transparency
  • And much more.

We consider this Expert Review process a vital component of how we rank and review companies. As a result, the factors included are always changing, adapting, and updating. We also reserve the right to voice our expert opinions as a part of each review.

5. We Hate Making Mistakes!

Our Reviews Team hates making mistakes and publishing information that is inaccurate in any way. We want you to know that we want your help cleaning up and fixing any inaccuracies that you may find. This helps us tremendously in keeping the content accurate and maintaining our site integrity. We welcome all of your feedback, which is why we put together this form to help us streamline more of your requests.

Request Reconsideration

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Real Customer Reviews

The home security reviews on our site are left by both customers organically looking to share their opinions and customers whose opinions have been solicited.

All reviews are moderated by real people at to make sure they provide an assessment of the company being reviews. We check each review for fraud and violation of our review guidelines. Customer reviews are unbiasedly checked and used to rank the home security companies on our site. You can read the breakdown of how we rank companies here.