1st Security

1st Security

0.0

Our Score

0.0

User Score

All technology is securely monitored with packages starting around $1/day. Here's what you'll get with 1st Security:

  • 7" Easy-to-read Color LCD keypad
  • Smart monitoring - all wireless operated
  • Smart cam - a built-in security camera
  • Smart disarm - stores photos to verify who disarmed the system
  • Smart control - control your security system, lights, locks, and thermostat remotely
  • Smart notifications - notifications let you know what's happening at home in real time
  • Mobile app - monitor and adjust controls/system
  • Home automation option
  • 10 wireless protection devices included
  • Provider of GE, Qolsys, and Honeywell security products

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Pros

  • Family Owned and Operated
  • Custom Built Security Systems

Family Owned and Operated

1st Security is a family owned and operated business that utilizes the most advanced security technology including GE, Qolsys, and Honeywell security systems. Other benefits of 1st Security's service include:

  • Trained technicians - professionally-installed by those who know what they are doing
  • DIY Option - there is a DIY installation option as well
  • Satisfaction guarantee - customers have 30 days to decide whether or not the system is a right fit
  • Monitored by real people - computers are not the first ones to contact you in the event of an emergency, real people do
  • 24-hour service fleet - includes a force of emergency dispatch specialists
  • Award-winning service - Angie's List Super Service Award 2011-2014
  • Home automation - 1st Security also has a home automation solution available for customers

Custom Built Security Systems

The 1st Security systems are custom built to protect the most vulnerable areas of your home and prevent break-ins before they ever occur. Instead of depending solely on sensors to alarm monitoring stations when there is a home invasion, 1st security provider additional securing devices to your doors and windows to keep unwanted visitors out.

Cons

  • Limited Availability
  • Upfront Fees

Limited Availability

At this point, 1st Security does not service all 50 states. Aside from not being able to conduct business all over the country, there are aspects of 1st Security's service that could be improved upon, such as:

  • A detailed cancellation policy
  • Contract lengths and terms disclosed

Upfront Fees

Up-front fees range from $99-199. There is also a credit approval required for the standard monitoring agreement. For those who don't qualify, 1st Security offers an alternate program which does not require a credit check.

Our Recommendation

1st Security has a solid track record of keeping their customers happy. There are requirements and qualifications customers must meet in order to use the service. Monitoring packages start around $1/day and packages can be customized for both homes and businesses. To recap, here is what 1st Security customers are getting:

  • Advanced technology
  • Personalized system
  • Award-winning customer service
  • Required contract
  • Professional and DIY installation
  • Limited state permits

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Ratings Breakdown
Monthly Monitoring Fee $19.99
Install & Equipment Fee $99-$199
Contract Length Undisclosed
Cancellation Policy Undisclosed
System Relocation Fee Fees May Apply
Review Last Updated: June 24, 2020

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