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Our Score
3.8
User Score
6.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Unknown

Cancellation Policy

Undisclosed

System Relocation Fee

Fees May Apply

Index

435

Number of Reviews

45

This Review is maintained by Chase Sagum

Review Last Updated: July 17, 2019

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$69+

#3

5.0
$34.95-59.99
$199-499

#81
ADS-logo

6.0
Undisclosed
Undisclosed

Pros

ADS Security systems are packed into three systems: Basic Home Security, Advanced Home Security, and Complete Home Security. The basic package delivers door sensors, a motion sensor, and a touch keypad. Advanced Home Security features more home automation products including a smart thermostat and door lock. The Complete Home Security includes everything previously mentioned, plus a remote video feature to provide a live security alert with video surveillance. All ADS Security systems come with professional installation, mobile app capabilities, and real-time text or email security alert features.

Security Cameras

ADS provides superior security cameras to help you monitor your home while you’re away. Customers can view up to six video feeds at once and receive either text or email alerts in the event that the camera’s motion sensor has been triggered. Users can easily pan or tilt their cameras via ADS’s smartphone mobile app, and because ADS’s cameras are completely wireless, users can move them to where they’re needed the most.

More Features

ADS offers a number of impressive home automation systems, devices and features that protect both your home and your wallet. For example, ADS’s water automation feature allows customers to control all water fixtures (outdoor sprinklers, faucets, etc.) remotely to save money on water costs, and prevent costly water damage in the event of an emergency. ADS also provides a number of home security features exclusively for pets, including pet cams, carbon monoxide detectors, rescue decals, and pet protection profiles.

Monitoring Center

All operators at ADS Security monitoring centers have also earned the highest training certificate in the industry, known as the Five Diamond Central Station. Each person in the monitoring center is trained on professional installation to handle and monitor the equipment properly, ensuring your safety. ADS does not have an automated phone system. A live person will pick up the phone to provide optimal service and security solutions.

Cons

The alarm company is only available to seven states in the Southeast region of the United States: Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee.

There are also many unknowns when it comes to ADS Security:

  • Contract Length
  • Cancellation Policy
  • Fees
  • Monthly Cost

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Our Recommendation

ADS Security offers a lot in terms of unique home security and home automation features. ADS is one of the few home security companies in the industry that allows users to control pan/tilt cameras from its mobile app. However, ADS is also one of the most expensive home security companies we’ve reviewed – not just in terms of monthly monitoring fees, but also in the high upfront costs and the lengthy contract for service. Customers may have better luck with home security companies that feature more flexible contracts and more reasonable rates.

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45 ADS Security Reviews

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  1. User Score
    10
    September 19th, 2013 Nashville, TN
    2 people found this review helpful!
    I have had ADS in 2 of my homes. I greatly appreciate the outstanding response time when I accidently set off my alarm. I love the remote access, you call Aniware, where I can arm, disarm, and receive alarms right to my smart phone. We a young child we defiantly feel so much safer knowing ADS is there for our family. Keep up the GREAT work ADS!!!
    Read More
  2. User Score
    10
    September 19th, 2013 Nashville, TN
    2 people found this review helpful!
    I have had an ADS alarm system in my home now for 4 years and I have never had a problem with my system. I have two dogs and I always feel so good when I arm the system when I leave in the morning. I love my key fob for easy arming/disarming from my door or the iPhone app that allows me to arm/disarm from anywhere!
    Read More
  3. User Score
    10
    September 18th, 2013 Nashville, TN
    1 people found this review helpful!
    ADS Security provides me and my family the peace of mind that makes us feel safe and secure in our home. We especially like the home control service like the automated locks and thermostat that helps us save energy and reduce our utility costs! We love our ADS system!
    Read More
  4. User Score
    10
    September 16th, 2013 Nashville, TN
    2 people found this review helpful!
    Always impressed with the level of customer service and friendliness of the phone team when I’ve called. The system works quite well, and response time has been super fast when we’ve set-off the instant alarm by forgetting to disarm the system before letting the dog out. 8) Great to know the electronics and personnel are indeed instant.
    Read More
  5. User Score
    10
    September 16th, 2013 Exeter, NH
    3 people found this review helpful!
    I highly recommend ADS Security! The security system works flawlessly and the customer support is top notch. Everyone I have spoken to/worked with at ADS has been 100% professional and friendly. ADS is by far the best security system around!
    Read More

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Our Score
3.8
User Score
6.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Unknown

Cancellation Policy

Undisclosed

System Relocation Fee

Fees May Apply

Index

435

Number of Reviews

45
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,414