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#37
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Alliance Security

Alliance Security offers seven unique lifestyle and security options

Our Score
5.8
User Score
0.1

Visit Site

Our Score
5.8
User Score
0.1
Rank this Company

Ratings Breakdown

Price

Monthly monitoring payment
$48.99

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36 to 60 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2003

NR

Negative Rep

10/10= Bad Reputation

Number of Reviews

User reviews here on BHSC
8

This Review is maintained by Chase Sagum

Review Last Updated: November 29, 2016

Alliance Security incorporated and started working as a team out of bedroom in the CEO’s condo in Rhode Island. In 2008, they partnered with Monitronics. Monitronics is the one of the most technologically sophisticated monitoring services in the country. Partnering decreased the average response time to first contact so responders can be there as fast as possible.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.2
$44.99
$99-499

#2

8.6
$43.49
$35

#3

7.2
$14.99
$229.96

#37
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0.1
$48.99
Undisclosed

In 2011, Alliance Security partnered with 2GIG Technologies, the innovator of hardware advancements in the industry. Alliance Security reported that in 2013 they have helped protect over 100,000 homes and families across the country.

Security System Overview

Alliance Security offers one of the most comprehensive security options in the industry. With security solutions to a variety of home situations, Alliance Security almost always has a package that suits each individual family’s needs.

Alliance Security offers a range of different plans to help secure people in their varied situations. Because of the range of packages Alliance Security offers, they have many different pieces of equipment. The equipment consists of:

  • Battery Operated Entry
  • Infrared Motion Detector
  • Firefighter Protection
  • Keyless Remote
  • Smart Code Deadbolt Lever
  • Ultrasonic Glass Break
  • Smart-O-Stat Climate Control
  • Lighting & Appliance Module
  • Burglar-In-Motion Detector
  • Glass-Break Sensor
  • 720 HD Wireless Wi-Fi Camera
  • Intruder Entry Sensors
  • Intruder-In-Motion Detector
  • Glass-Breaking Burglar Sensor
  • Clear Sound Smoke Detector
  • H.E.L.P
  • Keyless Entry
  • Stay-At-Home Firefighter
  • Glass Shattering Criminal Sensor
  • Criminal Entry Sensors
  • Criminal-In-Motion Detector
  • Magnetic Window & Door Sensors

The Good

Alliance Security offers many different options so you can have the security system that works best for you and your situation. They offer seven different packages. With any package you purchase, there is a firefighter smoke monitoring device that comes with it. There is a “special alert” sensor in every package (with no increase in your monitoring rate). You will have a licensed technician come to install your alarm system at a specific time that meets YOUR needs. They will arrive within just one hour of your scheduled installation window (if they are just one minute late, you will receive a free month of monitoring).

The packages include:

Package Options Breakdown

Home Control Package

Secure Mobile Package

  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • $0 Upfront Equipment Cost
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection

Secure Vision Package

Senior Living Package

  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • $0 Upfront Equipment Cost
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • Monthly Rate: $48.99

Single Parent Package

Suburban Family Package

  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • $0 Upfront Equipment Cost
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • Monthly Rate: $48.99
  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • $0 Upfront Equipment Cost
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • Monthly Rate: $48.99

“Techie” Package

Benefits of Using Alliance Security

  • 5 Diamond Certified Monitoring
  • Color Touchscreen Panel
  • Wireless Communication
  • Two-way Voice
  • Mobile Control
  • Severe Weather Alerts
  • $0 Upfront Equipment Cost
  • 1 Hour Window Guarantee
  • $500 Deductible
  • Included Fire Protection
  • Monthly Rate: $48.99
  • 1 Hour Scheduled Installs
  • On Time For All Appointments
  • Simple Solutions with package equip.
  • Add-ons available for all packages:
    • Powered door locks
    • Smart Thermostat
    • Light control module
    • Video Monitoring
  • Crash and smash protection
  • Real-time mobile alerts
  • Cellular Communication

Many of the services are the same in the variety of packages, but there are differing pieces of equipment to help benefit the user. The mobile access is extremely convenient. There is a reliable and fast wireless connection. You can keep control of your home by simply checking your mobile device. You can receive practical notifications by text or email if something triggers sensors.

Alliance Security also overs lifestyle options to cater even more to your different situations. Their lifestyle options are: Senior Living, Single Parent, Suburban Family, and Techie Lifestyle.

The Bad

Alliance Security does offer one of the most complete security offers in the industry, but there are reasons to pause for concern prior to singing up for their service. The following are a few reasons potential customers should further investigate before making a decision:

  • Cheapest package is $48.99/month which is expensive for the industry
  • Legal action has been taken against Alliance by the federal government
  • No DIY installation option
  • Installation costs for more advanced and home automation packages

On March 12, 2014, the Federal Trade Commission and Versatile Marketing Solutions and Jasjit Gotra entered into a Stipulated Final Order for Permanent Injunction and Civil Penalty Judgment.

The Bottom Line

Alliance Security provides many plans to help you feel safe while being in or out of your home. You can easily find a plan that fits the way you live. There are some legal issues going on with the business and they are not accredited by the Better Business Bureau.

Alliance Security works to provide different services for various family situations. They have tailored security packages for the following:

  • Suburban families – optional paid upgraded
  • Senior citizens – two-way communication in emergency situation
  • Single parents – immediate alerts and free mobile app
  • “Techies” – advanced technology can be added

For more information on Attorney Credit Services, visit their website.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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8 Alliance Security Reviews

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7
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  1. User Score
    0
    November 17th, 2016
    4 people found this review helpful!
    The monitor has not worked since we had the system installed. Technicians have been out four times but it still does not work. Very difficult to schedule service. Service appointments not kept
    Read More
  2. User Score
    0
    October 31st, 2016 Smithfield, RI
    0 people found this review helpful!
    Stop calling numbers that are on the FCC do not call list!
    Read More
  3. User Score
    0
    October 11th, 2016 Charleston, WV
    2 people found this review helpful!
    Horrible customer service. If you want to sign up for their service your calls will be answered automatically but if you have a problem be prepared for a 10 minute wait and then they may not even answer and you will have to leave a message. Also they will promise you anything to get you to sign the contract but once you have signed the contract don’t expect any assistance or help.
    Read More
  4. User Score
    0
    September 6th, 2016 Sedona, AZ
    3 people found this review helpful!
    A man by the name of Blake Farmer, Marketing Manager showed up at my door and wanted to install an “upgraded” key pad for my ADT system at no cost to me. His card identifies him with Alliance Security, Honeywell and Boupha Bros LLC. Wanted to come in so he could fill out some paperwork for ADT…I said no. Asked him for a card so I could contact him at a later date. Called ADT and was told he is not an ADT employee and they would never send anyone out without notifying me first. After reading the other comments, I’m so happy I went with my gut instinct!
    Read More
  5. User Score
    0
    August 25th, 2016 Savannah, GA
    2 people found this review helpful!
    This is one of the worse security companies that I”ve ever had. When the alarm goes off no one ever responds. I get the same answer whenever I call to try to find out why, “I’ll have someone correct the problem.” It’s been almost 2 years, no one has corrected the problem.
    Read More
  6. User Score
    0
    August 25th, 2016 Orlando, FL
    5 people found this review helpful!
    This is a fraudulent company, I’ve been with the same alarm company (ATP) for the past 7 years, one day the same Representative that I had for several years came to my business and told me I had to change my equipment for a better one and I accepted because i trusted him and i had been working with him for long time, but he never told me that he was changing me to another company and made me a contract with Security Alliance (Monitronics) for 5 years (which is illegal in the state of Florida), he also wrote my account information on the contract and they were discounting the money from the account without my authorization while i was paying my current alarm company by checks so yes i was paying 2 alarms at the same time for the same service, i didn’t noticed it because when i saw the charged on my account i thought it was the confirmation of the check i sent, one day a rep. from ATP came to my business and they say that my contract was about to expire and they check the equipment and noticed that the equipment was for a different company (monitronics) and after some investigation they told me that the representative was not longer working with them and he was working with monitronics and stealing their customers information and making double signing contracts, my company changed the equipment and said dont worry we have a legal case against this representative and also monitronics, so i contacted Alliance security and i explained them the situation and i told them to cancel my contract because it was made base on fraud and i told them that i dont have a service with them, in that moment they were very rude and told me that they cant do anything because i have a contract with them, after a lot of phone calls and emails i called my bank and asked them to stop paying Monitronics and i told them for the last time to cancel my contract because i dont have a service with them, they keep calling me and saying that they are going to send me to collection and i told them to go ahead and do it because after that i can do something legal about this, but this is the WORST company ever they keep calling me and i told them to add me to the not to call list and they dont understand, more than 3 calls per day, don’t ever go with this company!!!!!!!!!!!!
    Read More
  7. User Score
    0
    August 18th, 2016 Cary, NC
    5 people found this review helpful!
    Received a cold call from Alliance Security. I hit the number to speak with a live person. Started talking to a man and as he is going through his sales pitch, I ask several questions regarding how they got my telephone number, why are the calling and what area are they servicing. After answering my questions he goes back to his spiel. Ask me if I have a security system etc. I refuse to answer the question, since I don’t want to tell a stranger if I do or do not have a security system. Then he questions if I want to protect my family etc. I finally said that can’t afford the price and to take me off there calling list. There was silence on the other end of the phone and then I hear him say this guy I am talking to a F-n tool. I said to him well that is really professional thing to say. Then he goes oh oh oh well. I then say again real professional, he said he was sorry and then hung up the phone.

    Real Professional Company NOT – well at least on the marketing / sales side of the house.

    Read More
  8. User Score
    1
    February 9th, 2016 Montgomery, AL
    27 people found this review helpful!
    Alliance uses illegal telemarketers to try and get new customers. I have been contacted numerous times and have been unable to get them to stop. I finally got an address for their “local” office and it is in the middle of a vacant field.

    I would stay as far away from this company as possible and probably stay away from the supposed monitoring company (Monitronics) as well.

    Read More

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Our Score
5.8
User Score
0.1
Rank this Company

Ratings Breakdown

Price

Monthly monitoring payment
$48.99

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36 to 60 months

Cancellation Policy

Can you cancel contract?
Undisclosed

Time in Business

Total # of years
2003

NR

Negative Rep

10/10= Bad Reputation

Number of Reviews

User reviews here on BHSC
8
Our Score
8.0
User Score
8.2
Rank this Company

Ratings Breakdown

Price

Monthly Price
$44.99

Up-Front Costs

Activation, Install & Equipment
$99-499

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Fees May Apply

Time in Business

Total # of years
2007

A+

Customer Support

Good, Bad, Limited
Good

Index

Quality Index (Below 413 is good)
202

Number of Reviews

User reviews here on BHSC
295