B Safe Security

B Safe Security

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Our Score

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User Score

B-Safe Security offers a basic package, which utilizes Honeywell equipment and costs zero down and $29.99/month for 36 months.

When you purchase this cellular-based system B-Safe leases the equipment to you until the end of the initial contract, at which time you obtain full ownership. The monthly price can be locked in if you are willing to sign a five-year agreement instead of three.

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Pros

  • Quick Response Time

Quick Response Time

According to their about page, B-Safe Security's mission is "To provide integrated electronic security and life safety solutions to businesses, government, and homes, utilizing cutting-edge technology and quality engineered products, along with experienced and outstanding customer service, to help ensure the safety of our clients."

As an example of their quality services, B-Safe Alarms boast of an average response time of fewer than 20 seconds, which is among the best response times in the industry.

Needless to say, as a community business leader and a long time security dealer B-Safe Security has gained the trust of the communities they serve.

Cons

  • Warranty
  • Can't Purchase Equipment

Warranty

B-Safe Security's warranty policy is lacking compared to most companies in the industry.

For example, the average warranty is around one to two years for parts and labor.

Conversely, B-Safe only offers customers the basic 90-day manufacturer's warranty. This means that customers are left without coverage on their systems for almost the entire life of the contract (3-5 years) unless they purchase an "extended service agreement."

Can't Purchase Equipment

Another issue that some potential clientele might have is that B-Safe only offers customers the option to lease a system rather than purchasing it.

The reason most security companies do this is to lock homeowners into a multiyear agreement paying a monthly monitoring fee; this is where most companies make their money.

However, there are some companies that allow new customers the option to purchase the system up front and pay on a month-to-month basis, which for many homeowners is a better option.

Our Recommendation

B-Safe has a longstanding reputation as an excellent company in the region with high customer satisfaction.

If you live in Delaware and are in the market to lease a system that comes with industry best technology and a technician team to back it up then look no further than B-Safe Security.


About B-Safe Security

There are other options available.

For example, if you have a phone-line and would like to run the equipment through it then the monthly fee is only $29.99/month. Or, if you'd like to go with the wireless system and have the capability to access it remotely from your smartphone then it is $39.99/month. Regardless of the package that you chose, each new system comes with the following equipment:

  • Control panel
  • Keypad
  • Siren
  • Motion detector
  • 3 door contacts
  • Backup battery
  • Sign & stickers

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Ratings Breakdown
Monthly Monitoring Fee $29.99-$39.99
Install & Equipment Fee $99-$399
Contract Length 36
Cancellation Policy Undisclosed
System Relocation Fee Undisclosed
Review Last Updated: June 24, 2020

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