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Deep Sentinel

7.8

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Quick Look at Deep Sentinel

  • Live 24/7 Home Security Guard for Every Customer
  • High Monthly Fee (but fair considering the security measures)
  • Fair Upfront/Equipment Fee

Deep Sentinel offers smart home surveillance equipment with police response in 30 seconds. 

According to the company, it is the only home security technology that provides its customers with a personal guard at the homes of customers. These 24/7 guards are constantly monitoring and responding to every alarm.

Deep Sentinel is - in our opinion - meant for larger homes with greater assets in need of protection. Our top home securitycompanies are geared more towards average-income houses and the prices are better suited to average-income customers.

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Deep Sentinel Reviews

Most review sites that focus on customer reviews give Deep Sentinel high scores. From our research into the ratings that customers give the company, it seems that most reviews for Deep Sentinel are positive.

By far the most positively mentioned aspect of Deep Sentinel reviews is the 24/7 live guard for each customer's home - this is such a significant benefit for customers that it's no surprise that the response has been positive.

Customers also speak positively about Deep Sentinel's customer service.

However, some customers do complain about complicated and malfunctioning security equipment. Unfortunately, Best Company has received few customer reviews for Deep Sentinel.

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Deep Sentinel Cost

As would be expected from a company that provides a security guard, prices are a bit higher than the average home security company.

Deep Sentinel costs $399 upfront and $60/month after the initial installation.

Though this may seem like a steeper price, we believe it is a fair price for the value the company is providing.

Deep Sentinel's price reflects the quality of service it is striving to provide:

  • Intelligent Hub (Artificial Intelligence)
  • Wireless Camera; 2-Way Audio
  • Predictive AI
  • Professional Monitoring - 10-Second Response
  • 24/7 live guards

The equipment from Deep Sentinel comes with a 30-day return policy and has a 1-year limited warranty on it.

Deep Sentinel Surveillance Package: $399

  • 1 AI Hub
  • 3 Cameras
  • 4 Rechargeable Batteries
  • 3 Wall Mounts

Deep Sentinel Monthly Monitoring: $60/month

  • 1-Year Contract
  • 24/7 Monitoring
  • Deep Sentinel App with AI Setting
  • Renew by Month or Year

Deep Sentinel Customer Service

The company's approach to what it calls "active monitoring" is meant to give customers the assurance that there will essentially always be a live human home when someone approaches your home.

After all, what good is a security camera if all it does is record a crime? Of course, you may be able to track a burglar down, but many stolen goods are not found.

Deep Sentinel ensures that a live guard will be able to monitor and respond via your security camera, giving your home an added level of security and the ability to respond to break-ins in real time.

Because customer service is the pinnacle of Deep Sentinel's home security strategy, extremely high customer feedback related to 'live guards for every customer' is a very accurate indicator of quality.

There is ample evidence that Deep Sentinel has exceptional customer service.

Deep Sentinel Products

Deep Sentinel offers just a few pieces of security equipment while focusing its resources on providing live guards. The equipment is designed to give live guards what they'll need to monitor and respond to threats. This means wireless home security cameras, cloud storage, outdoor cameras, smart cameras, and other camera technology is in place to allow for human intervention instead of automated alarms.

Besides being the only home security company to provide your home with a live guard 24 hours per day, 7 days per week, Deep Sentinel offers the following equipment packages:

Front Door 1-Cam Kit ($399 Upfront, $60/mo for LiveSentinel)

  • 1 Nextgen Wireless Camera
  • 1 Smart Hub
  • 2 Rechargeable Batteries
  • 1 Single-Screw Mount
  • 1 Yard Sign
  • 1 Install Kit

Starter Package ($699 Upfront, $100/mo for LiveSentinel)

  • 3 Nextgen Wireless Cameras
  • 1 Smart Hub w/ AI Processor
  • 4 Rechargeable Batteries
  • 3 Single-Screw Mounts
  • 1 Yard Sign
  • 1 Self-Install Kit

Surveillance Package ($1,149 Upfront, $160/mo for LiveSentinel)

  • 6 Nextgen Wireless Cameras
  • 1 Smart Hub
  • 7 Rechargeable Batteries
  • 6 Single-Screw Mounts
  • 1 Yard Sign
  • 1 Install Kit

You can also purchase a few additional equipment and accessories. Take a look at the other equipment Deep Sentinel offers:

  • Solar Charger Kit: $88.00
  • WiFi Range Extender: $30.00

Deep Sentinel's Experience & Quality

Personal Guard for Your Home

Deep Sentinel is not your average smart home surveillance system. Each customer is provided with their own live guardwho monitors each potential threat via a Deep Sentinel camera and can quickly alert law enforcement in case of suspicious behavior.

This constant monitoring ensures that any suspicious activity can be stopped or reported within seconds. This securitystrategy from Deep Sentinel has been known to stop porch pirates (package theft), lurking, casing, and other criminal activity.

A deep sentinel security system combines AI hub technology with real time decision making to create a Deep Sentinel system capable of protecting your home and property in virtually any scenario. This innovative home security, however, does result in higher monthly and upfront fees.

The other benefit to having a live guard monitor your home is that you don't really have to worry about the possibility of a false alarm or a malfunctioning motion sensor, because a Deep Sentinel surveillance agent will be monitoring at all times.

Short Contract

Deep Sentinel requires a 12-month contract for every customer that signs up.

This can be a huge advantage in cases of relocation or termination of service.

Most home security companies will make you pay out the rest of your contract if you decide to cancel (which can be anywhere from 36-60 months with other security systems).

Quick Response Time

Because a security system from this company includes a Deep Sentinel guard at each customer's home, response times are extremely fast.

Deep Sentinel for Business

Deep Sentinel is also available for businesses and other organizations.

Unfortunately, the company website does not clarify whether pricing is similar for businesses. However, it is likely more expensive due to the increased security needs for larger companies and businesses.

Our Recommendation

Because we haven't seen many customer reviews for Deep Sentinel, it is difficult to measure its worth.

Just looking at the facts about its service (live guard, AI technology, HD camera technology, fair prices), the company does impress.

However, customers would be wise to examine both negative and positive Deep Sentinel customer reviews in order to determine the company's ultimate value.

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Contributor

Chad Zollinger

Chad Zollinger

Managing Editor

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