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Fe moran home security
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#98
Fe moran home security

FE Moran Security Solutions

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Our Score
2.7
User Score
7.4
Our Score
2.7
User Score
7.4
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

53

This Review is maintained by Chase Sagum

Review Last Updated: May 30, 2019

Company Awards / Certifications

  • UL Listed Central Station
  • CSAA certified
  • Five Diamond Certified Central Monitoring Station
  • Top 50 company in SDM Mag
  • FM Certified
Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.8
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$99

#3

4.7
$29.99-45.99
$99

#98
Fe moran home security

7.4
Undisclosed
Undisclosed

Security System Overview

FE Moran offers a basic starting system that is comparable to many others in the industry.  For a 100% wireless, cellular-based system that can be controlled remotely from your phone or computer they install an Interlogix or DMP system.  All new systems include the following equipment:

  • 1 control panel
  • 3 door sensors
  • 1 motion detector
  • 1 keypad
  • 1 key fob
  • 1 smoke detector
  • Sign & stickers

The Good

Although FE Moran has only been around approximately 10 years, the company has already gained a reputation for quality service and state-of-the-art monitoring and was recently named one of the top 50 security companies by revenue in the United States by SDM Magazine.  Part of their success comes from their privately owned and operated UL listed, FM Approved, and Five Diamond Certified central monitoring station, which allows them to provide customers with local, personalized home security monitoring.  FE Moran is one of the top security dealers in the Midwest region.

The Bad

One potential downside for all new customers is FE Moran’s warranty policy on new home security systems.  Their basic warranty for parts and labor is only 90 days.  If a customer wants an extended warranty or insurance policy they are required to pay an extra $10/month.  Most home security companies provide at least a 1-year parts and labor warranty, meaning that FE Moran is not keeping up with industry minimums when it comes to system warranties.

The Bottom Line

FE Moran is a quality company in the Illinois region that, despite being young, has already established themselves as one of the leaders in the area.  If you are looking for a locally owned and operated company to install and monitor your system then FE Moran would be a great choice.  Keep in mind, however, that if you are interested in insuring your system for longer than 90 days then your monthly bill will most likely be greater than the initial quote. View more companies

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53 FE Moran Security Solutions Reviews

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  1. User Score
    10
    June 20th, 2019 Monticello, IN
    0 people found this review helpful!
    John was very courteous and helpful in updating my system
    Read More
  2. User Score
    10
    June 19th, 2019
    0 people found this review helpful!
    I am quite happy with FE Moran. Megan was fantastic, I am glad I upgraded to security cameras. She custom fitted other sensors and add-ons to my needs well to my liking. Highly recommend!
    Read More
  3. User Score
    10
    June 6th, 2019
    0 people found this review helpful!
    Overall maintenance. John was very courteous and knowledgeable about my alarm. Took time to answer all my questions. John was exceptional!!!
    Read More
  4. User Score
    10
    May 30th, 2019
    0 people found this review helpful!
    Megan Y was a real pleasure to work with on our system. She did take the time to explain the services available, our system and answered all our questions.
    Read More
  5. User Score
    10
    May 30th, 2019
    0 people found this review helpful!
    Megan is a very wonderful individual to work with. We just signed on and after having a nightmare of an experience with a different alarm company. I interviewed several other companies and this is by far the best to work with because of Megan! Megan made sure I and my husband were well informed down to every last detail! I would highly recommend her and the company and once installed will get back on to, I am sure, write a glowing review on installation and service. Thank you Megan for restoring my faith in alarm companies!
    Read More
  6. User Score
    10
    May 22nd, 2019
    0 people found this review helpful!
    They were very kind on the phone. They installed my alarm within two days. They are a great company.
    Read More
  7. User Score
    10
    May 15th, 2019
    0 people found this review helpful!
    Service installation guy John was great. Friendly, installation was very thorough.
    Read More
  8. User Score
    10
    May 9th, 2019
    0 people found this review helpful!
    Installation with John was great!
    Read More
  9. User Score
    10
    May 3rd, 2019 Indianapolis, IN
    0 people found this review helpful!
    Ashleigh was very helpful to schedule and reschedule a service call and John was a very courteous technician who had been to our house last year to replace a battery. The alarm was reset and checked to confirm working OK.

    Jim Crane

    Read More
  10. User Score
    10
    April 26th, 2019 Canton, OH
    0 people found this review helpful!
    Megan was extremely helpful getting us a quote for a security system for our new home in a timely manner! Thank you Megan for all your help!!
    Read More
  11. User Score
    10
    March 29th, 2019
    0 people found this review helpful!
    Megan is great to deal with! Very professional and works with you.
    Read More
  12. User Score
    10
    March 27th, 2019
    0 people found this review helpful!
    Shalena is great! Very courteous and prompt service.
    Read More
  13. User Score
    10
    March 21st, 2019
    0 people found this review helpful!
    Great customer service and installation. Representative was early, very knowledgeable and helpful, and professional. Would recommend anyone to look into them for service if interested in home security. He even fixed a botched installation from a previous company install. Very happy with all aspects of FE MORAN including nice woman that helped set up service!
    Read More
  14. User Score
    10
    March 21st, 2019
    0 people found this review helpful!
    Ashleigh walked me through resetting my system and was very patient with me. Pleasant and thorough would describe my experience. She checked my system the following day also. Keep she, she is really good!
    Read More
  15. User Score
    10
    March 11th, 2019
    1 people found this review helpful!
    John did another amazing install for the second house of mine. Fe Moran is my choice for superior customer service and value. Thanks John.
    Read More
  16. User Score
    10
    March 6th, 2019 Brownsburg, IN
    1 people found this review helpful!
    Had FE Moran service out to our office today for some faults on our fire panel. TJ M was the technician, and absolutely knocked it out of the park again with outstanding product knowledge and customer service. He had everything taken care of in no time at all. It’s not often that you meet someone with technical knowledge that also has the ability to carry on a conversation. Two thumbs up and a high five from this reviewer!
    Read More
  17. User Score
    1
    March 3rd, 2019
    0 people found this review helpful!
    They are out right lairs the tech screwed
    My computer up cut wires that he had no bussines messing with ask to many question sat down like he was at home hack into my computer and phone when can a week later because the battery and door had stop working already he told my husband that I had screw with Iam not computer savvy so and when I tried to cancel the service the said I signed a contract I did not. Stay far far away from them lairs and more lairs set your own up buy at Amazon
    Read More
  18. User Score
    9
    February 25th, 2019
    0 people found this review helpful!
    Good service. Fixed issue with alarm quickly.
    Read More
  19. User Score
    10
    February 22nd, 2019
    1 people found this review helpful!
    The salesman John was great help and the installer did a great job
    Read More
  20. User Score
    10
    February 22nd, 2019
    1 people found this review helpful!
    FE Moran customer service can’t be beat.
    Read More

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Our Score
2.7
User Score
7.4
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

53
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,370