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Fe moran home security
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#103
Fe moran home security

FE Moran Security Solutions

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Our Score
2.7
User Score
7.5
Our Score
2.7
User Score
7.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

60

This Review is maintained by Chase Sagum

Review Last Updated: July 18, 2019

Company Awards / Certifications

  • UL Listed Central Station
  • CSAA certified
  • Five Diamond Certified Central Monitoring Station
  • Top 50 company in SDM Mag
  • FM Certified
Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$69+

#3

4.8
$34.95-59.99
$199-499

#103
Fe moran home security

7.5
Undisclosed
Undisclosed

Pros

Although FE Moran has only been around approximately 10 years, the company has already gained a reputation for quality service and state-of-the-art monitoring and was recently named one of the top 50 security companies by revenue in the United States by SDM Magazine.  Part of their success comes from their privately owned and operated UL listed, FM Approved, and Five Diamond Certified central monitoring station, which allows them to provide customers with local, personalized home security monitoring.  FE Moran is one of the top security dealers in the Midwest region.

Cons

One potential downside for all new customers is FE Moran’s warranty policy on new home security systems.  Their basic warranty for parts and labor is only 90 days.  If a customer wants an extended warranty or insurance policy they are required to pay an extra $10/month.  Most home security companies provide at least a 1-year parts and labor warranty, meaning that FE Moran is not keeping up with industry minimums when it comes to system warranties.

Our Recommendation

FE Moran is a quality company in the Illinois region that, despite being young, has already established themselves as one of the leaders in the area.  If you are looking for a locally owned and operated company to install and monitor your system then FE Moran would be a great choice.  Keep in mind, however, that if you are interested in insuring your system for longer than 90 days then your monthly bill will most likely be greater than the initial quote. View more companies


About FE Moran Security Solutions

FE Moran offers a basic starting system that is comparable to many others in the industry.  For a 100% wireless, cellular-based system that can be controlled remotely from your phone or computer they install an Interlogix or DMP system.  All new systems include the following equipment:

  • 1 control panel
  • 3 door sensors
  • 1 motion detector
  • 1 keypad
  • 1 key fob
  • 1 smoke detector
  • Sign & stickers

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60 FE Moran Security Solutions Reviews

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  1. User Score
    10
    August 12th, 2019 Indianapolis, IN
    0 people found this review helpful!
    Solved the problem quickly. Great customer service from the Indianapolis service center.
    Read More
  2. User Score
    7
    August 7th, 2019
    0 people found this review helpful!
    I was not actually a current customer. I had moved into a home that had this system for their security. After fiddling with our security system I accidentally armed our home but did not have the password to unarm it. After a lot of conversing with FE Moran they were able to explain to me over the phone how to shut off my system. Ashley was a huge help.
    Read More
  3. User Score
    10
    July 21st, 2019
    0 people found this review helpful!
    Great service and install of new camera. Guy who provided service was very knowledgeable, friendly, and professional. Would recommend to anyone wanting to own equipment and still be provided great service.
    Read More
  4. User Score
    10
    July 17th, 2019
    0 people found this review helpful!
    Chris and Dakota were extremely helpful in installing our FE Moran home system. They spent a good part of the day installing various fixtures. They’re very knowledgeable, offering sound advice on where to place the different fixtures and fully explained how each works. They were super careful with ladders and tools, wearing paper slippers over shoes each time they entered the house – much appreciated. Overall, a very positive experience.
    Read More
  5. User Score
    9
    July 17th, 2019
    0 people found this review helpful!
    Megan was amazing!I’m going through a divorce from leaving an abusive relationship and the alarm contract was in my soon to be ex husband’s name and I needed to have it changed to my name. Well after going over several options and even making my home more safer, so I feel safe was such a big deal to me! I couldn’t be happier with the results and the work Megan put in and even connected with me on a personal level! Thank you FEMoran!!
    Read More
  6. User Score
    10
    July 16th, 2019
    1 people found this review helpful!
    John was very prompt. He was helpful and resolved our door bell issue quickly
    Read More
  7. User Score
    3
    July 10th, 2019
    0 people found this review helpful!
    We’ve been with this company for many years, even tho they change names all the time. We like Trent but we have had problems with our security system for a while. When I call, the techs tell me to do the things I’ve already done. We haven’t been able to use our system for weeks (low batteries) which they are new. No one from the company has even called us to check on us or to find out why we haven’t been arming our system. Switching companies!
    Read More
  8. User Score
    10
    June 20th, 2019 Monticello, IN
    0 people found this review helpful!
    John was very courteous and helpful in updating my system
    Read More
  9. User Score
    10
    June 19th, 2019
    0 people found this review helpful!
    I am quite happy with FE Moran. Megan was fantastic, I am glad I upgraded to security cameras. She custom fitted other sensors and add-ons to my needs well to my liking. Highly recommend!
    Read More
  10. User Score
    10
    June 6th, 2019
    0 people found this review helpful!
    Overall maintenance. John was very courteous and knowledgeable about my alarm. Took time to answer all my questions. John was exceptional!!!
    Read More
  11. User Score
    10
    May 30th, 2019
    0 people found this review helpful!
    Megan Y was a real pleasure to work with on our system. She did take the time to explain the services available, our system and answered all our questions.
    Read More
  12. User Score
    10
    May 30th, 2019
    0 people found this review helpful!
    Megan is a very wonderful individual to work with. We just signed on and after having a nightmare of an experience with a different alarm company. I interviewed several other companies and this is by far the best to work with because of Megan! Megan made sure I and my husband were well informed down to every last detail! I would highly recommend her and the company and once installed will get back on to, I am sure, write a glowing review on installation and service. Thank you Megan for restoring my faith in alarm companies!
    Read More
  13. User Score
    10
    May 22nd, 2019
    0 people found this review helpful!
    They were very kind on the phone. They installed my alarm within two days. They are a great company.
    Read More
  14. User Score
    10
    May 15th, 2019
    0 people found this review helpful!
    Service installation guy John was great. Friendly, installation was very thorough.
    Read More
  15. User Score
    10
    May 9th, 2019
    0 people found this review helpful!
    Installation with John was great!
    Read More
  16. User Score
    10
    May 3rd, 2019 Indianapolis, IN
    0 people found this review helpful!
    Ashleigh was very helpful to schedule and reschedule a service call and John was a very courteous technician who had been to our house last year to replace a battery. The alarm was reset and checked to confirm working OK.

    Jim Crane

    Read More
  17. User Score
    10
    April 26th, 2019 Canton, OH
    0 people found this review helpful!
    Megan was extremely helpful getting us a quote for a security system for our new home in a timely manner! Thank you Megan for all your help!!
    Read More
  18. User Score
    10
    March 29th, 2019
    0 people found this review helpful!
    Megan is great to deal with! Very professional and works with you.
    Read More
  19. User Score
    10
    March 27th, 2019
    0 people found this review helpful!
    Shalena is great! Very courteous and prompt service.
    Read More
  20. User Score
    10
    March 21st, 2019
    0 people found this review helpful!
    Great customer service and installation. Representative was early, very knowledgeable and helpful, and professional. Would recommend anyone to look into them for service if interested in home security. He even fixed a botched installation from a previous company install. Very happy with all aspects of FE MORAN including nice woman that helped set up service!
    Read More

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Our Score
2.7
User Score
7.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

60
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,392