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Fe moran home security
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#101
Fe moran home security

FE Moran Security Solutions

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Our Score
2.7
User Score
7.7
Our Score
2.7
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

64

This Review is maintained by Chase Sagum

Review Last Updated: November 7, 2019

Company Awards / Certifications

  • UL Listed Central Station
  • CSAA certified
  • Five Diamond Certified Central Monitoring Station
  • Top 50 company in SDM Mag
  • FM Certified
Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.1
$34.99-49.99
$69+

#3

5.1
$34.95-59.99
$199-499

#101
Fe moran home security

7.7
Undisclosed
Undisclosed

Pros

Although FE Moran has only been around approximately 10 years, the company has already gained a reputation for quality service and state-of-the-art monitoring and was recently named one of the top 50 security companies by revenue in the United States by SDM Magazine.  Part of their success comes from their privately owned and operated UL listed, FM Approved, and Five Diamond Certified central monitoring station, which allows them to provide customers with local, personalized home security monitoring.  FE Moran is one of the top security dealers in the Midwest region.

Cons

One potential downside for all new customers is FE Moran’s warranty policy on new home security systems.  Their basic warranty for parts and labor is only 90 days.  If a customer wants an extended warranty or insurance policy they are required to pay an extra $10/month.  Most home security companies provide at least a 1-year parts and labor warranty, meaning that FE Moran is not keeping up with industry minimums when it comes to system warranties.

Our Recommendation

FE Moran is a quality company in the Illinois region that, despite being young, has already established themselves as one of the leaders in the area.  If you are looking for a locally owned and operated company to install and monitor your system then FE Moran would be a great choice.  Keep in mind, however, that if you are interested in insuring your system for longer than 90 days then your monthly bill will most likely be greater than the initial quote. View more companies


About FE Moran Security Solutions

FE Moran offers a basic starting system that is comparable to many others in the industry.  For a 100% wireless, cellular-based system that can be controlled remotely from your phone or computer they install an Interlogix or DMP system.  All new systems include the following equipment:

  • 1 control panel
  • 3 door sensors
  • 1 motion detector
  • 1 keypad
  • 1 key fob
  • 1 smoke detector
  • Sign & stickers

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64 FE Moran Security Solutions Reviews

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  1. User Score
    10
    April 26th, 2019 Canton, OH
    0 people found this review helpful!
    Megan was extremely helpful getting us a quote for a security system for our new home in a timely manner! Thank you Megan for all your help!!
    Read More
  2. User Score
    10
    March 29th, 2019
    0 people found this review helpful!
    Megan is great to deal with! Very professional and works with you.
    Read More
  3. User Score
    10
    March 27th, 2019
    0 people found this review helpful!
    Shalena is great! Very courteous and prompt service.
    Read More
  4. User Score
    10
    March 21st, 2019
    0 people found this review helpful!
    Great customer service and installation. Representative was early, very knowledgeable and helpful, and professional. Would recommend anyone to look into them for service if interested in home security. He even fixed a botched installation from a previous company install. Very happy with all aspects of FE MORAN including nice woman that helped set up service!
    Read More
  5. User Score
    10
    March 21st, 2019
    0 people found this review helpful!
    Ashleigh walked me through resetting my system and was very patient with me. Pleasant and thorough would describe my experience. She checked my system the following day also. Keep she, she is really good!
    Read More
  6. User Score
    10
    March 11th, 2019
    1 people found this review helpful!
    John did another amazing install for the second house of mine. Fe Moran is my choice for superior customer service and value. Thanks John.
    Read More
  7. User Score
    10
    March 6th, 2019 Brownsburg, IN
    1 people found this review helpful!
    Had FE Moran service out to our office today for some faults on our fire panel. TJ M was the technician, and absolutely knocked it out of the park again with outstanding product knowledge and customer service. He had everything taken care of in no time at all. It’s not often that you meet someone with technical knowledge that also has the ability to carry on a conversation. Two thumbs up and a high five from this reviewer!
    Read More
  8. User Score
    1
    March 3rd, 2019
    0 people found this review helpful!
    They are out right lairs the tech screwed
    My computer up cut wires that he had no bussines messing with ask to many question sat down like he was at home hack into my computer and phone when can a week later because the battery and door had stop working already he told my husband that I had screw with Iam not computer savvy so and when I tried to cancel the service the said I signed a contract I did not. Stay far far away from them lairs and more lairs set your own up buy at Amazon
    Read More
  9. User Score
    9
    February 25th, 2019
    0 people found this review helpful!
    Good service. Fixed issue with alarm quickly.
    Read More
  10. User Score
    10
    February 22nd, 2019
    1 people found this review helpful!
    The salesman John was great help and the installer did a great job
    Read More
  11. User Score
    10
    February 22nd, 2019
    1 people found this review helpful!
    FE Moran customer service can’t be beat.
    Read More
  12. User Score
    10
    February 20th, 2019
    3 people found this review helpful!
    Installation was quick and representative explained all items thoroughly.
    Read More
  13. User Score
    10
    February 15th, 2019
    3 people found this review helpful!
    Technician was very patient and helpful!
    Read More
  14. User Score
    10
    February 5th, 2019 Kennard, IN
    3 people found this review helpful!
    Trent sold us our system and John installed our system,,, both were great ambassadors for FE Moran. Would and will recommend your company to anyone interested.
    Read More
  15. User Score
    10
    January 20th, 2019
    3 people found this review helpful!
    Chris the technician arrived on time! He was professional and patience with my many questions . Gave me an overview of the many things the alarm system can do on my behalf .. I asked him , so it wasn’t a sales pitch!

    Fixed the problem fast and made sure I was back on line before he left ..

    Read More
  16. User Score
    10
    January 17th, 2019 Indianapolis, IN
    3 people found this review helpful!
    John come to install the equipment , we was very friendly, and explained with a lot of paciencia all the steps I have to do
    Read More
  17. User Score
    10
    December 14th, 2018
    3 people found this review helpful!
    VERY good service. Showed us everything we could ever need to know to use our alarm system.
    Read More
  18. User Score
    10
    December 7th, 2018 Fishers, IN
    6 people found this review helpful!
    Been a long customer to ADT and Xfinity Home Security. Xfinity great on cable , but when it came to security do you’re self a favor and just go with a local company. The Alarm.com cameras are amazing. Night vision if you own a home with very dark spots these cameras can see far and very clear. I cold called F.E Moran and spoke to Megan. Very friendly and had strong knowledge of what I needed and would work best at my home. Price was low per month and worked with me with a low payment. One problem with other companies I told her they all want $550 to $1200 down. Every working professional doesn’t want to fork over that much. My down was much less and they worked with me. Very happy and impressed with Megan how well she handles issues. My tech was Dakota. Younger looking gentleman but don’t let looks or age fool you. This tech knew his stuff and was very good. Very organized and detailed about the job. Overall had a slight worry at first but my sales consultant and tech handled the issue late at night. Alarm.com IR and Night Vision is very strong and sensitive you have to lower sensitivity. Very Happy Customer. JF -Westfield
    Read More
  19. User Score
    10
    December 7th, 2018
    6 people found this review helpful!
    The person they sent out to set up our new security system was extremely professional and helpful with my questions. It was a pleasure doing business with them.
    Read More
  20. User Score
    10
    November 29th, 2018
    6 people found this review helpful!
    John did an awesome job. He was very knowledgeable and thorough. The experience was great.
    Read More

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Our Score
2.7
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

64
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,441