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Fe moran home security
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#101
Fe moran home security

FE Moran Security Solutions

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Our Score
2.7
User Score
7.6
Our Score
2.7
User Score
7.6
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

63

This Review is maintained by Chase Sagum

Review Last Updated: November 7, 2019

Company Awards / Certifications

  • UL Listed Central Station
  • CSAA certified
  • Five Diamond Certified Central Monitoring Station
  • Top 50 company in SDM Mag
  • FM Certified
Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.1
$34.99-49.99
$69+

#3

5.1
$34.95-59.99
$199-499

#101
Fe moran home security

7.6
Undisclosed
Undisclosed

Pros

Although FE Moran has only been around approximately 10 years, the company has already gained a reputation for quality service and state-of-the-art monitoring and was recently named one of the top 50 security companies by revenue in the United States by SDM Magazine.  Part of their success comes from their privately owned and operated UL listed, FM Approved, and Five Diamond Certified central monitoring station, which allows them to provide customers with local, personalized home security monitoring.  FE Moran is one of the top security dealers in the Midwest region.

Cons

One potential downside for all new customers is FE Moran’s warranty policy on new home security systems.  Their basic warranty for parts and labor is only 90 days.  If a customer wants an extended warranty or insurance policy they are required to pay an extra $10/month.  Most home security companies provide at least a 1-year parts and labor warranty, meaning that FE Moran is not keeping up with industry minimums when it comes to system warranties.

Our Recommendation

FE Moran is a quality company in the Illinois region that, despite being young, has already established themselves as one of the leaders in the area.  If you are looking for a locally owned and operated company to install and monitor your system then FE Moran would be a great choice.  Keep in mind, however, that if you are interested in insuring your system for longer than 90 days then your monthly bill will most likely be greater than the initial quote. View more companies


About FE Moran Security Solutions

FE Moran offers a basic starting system that is comparable to many others in the industry.  For a 100% wireless, cellular-based system that can be controlled remotely from your phone or computer they install an Interlogix or DMP system.  All new systems include the following equipment:

  • 1 control panel
  • 3 door sensors
  • 1 motion detector
  • 1 keypad
  • 1 key fob
  • 1 smoke detector
  • Sign & stickers

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63 FE Moran Security Solutions Reviews

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  1. User Score
    0
    August 14th, 2015 Indianapolis, IN
    7 people found this review helpful!
    At first, I loved this company. Great price, great product, great service. This was three years ago when they were Myers in Indianapolis. I signed a 3 year contract and paid on time every month for 3 years. I just recently moved and decided to go with another alarm company, because fe Moran has the worst customer service I have ever experienced. Just calling is a pain, because you are routed through their monitoring department, and 9 times out of 10 they say someone in customer service isn’t available and they will call back. I never receive a call back. I always ended up calling back a few days later. During the selection process of my new alarm system, it was like pulling teeth trying to get a fe Moran rep out here. That was very confusing after being a loyal customer for the last 3 years. I’m still trying to get my monitoring cancelled with them. I sent my cancellation letter in June and I’m still receiving monthly invoices. I’ve talked with several different people and get no where. Fe Moran really needs to take a hard look at their service model and realize a lot of new business for important products like a home alarm come from word of mouth marketing. I can promise you I won’t be recommending Fe Moran to any of my family or friends.
    Read More
  2. User Score
    0
    July 16th, 2015 Barrington, IL
    9 people found this review helpful!
    This is the worst company. Do not sign up with them! They never handled our alarm well and we continued to have problems with a sticky door sensor that would set off the alarm. When we needed to cancel because we were moving they made us pay for the year upfront – because it was in the contract. Do not use this company. Horrible policies, horrible service.
    Read More
  3. User Score
    1
    January 6th, 2015 Indianapolis, IN
    8 people found this review helpful!
    Contacted our attorney general for Indiana. Just another step to keep you from cancelling their otherwise mediocre service.
    Read More

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Our Score
2.7
User Score
7.6
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

Undisclosed

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Undisclosed

System Relocation Fee

Undisclosed

Number of Reviews

63
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,441