Guardian Protection is the world’s largest privately-held security company. Headquartered in Warrendale, Pennsylvania, Guardian Protection has been providing home security services to a majority of the country for over 65 years. The company employs advanced monitoring and security technology and a variety of price points; however, the company has been known for poor online transparency, and customers are encouraged to read their contract terms carefully before signing anything. Additionally, Guardian Protection is only available in the following 16 states: Connecticut, Delaware, DC, Florida, Illinois, Indiana, Kentucky, Maryland, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia, and West Virginia.
- Superior Home Security Features
- Cellular Monitoring
- Home Automation Options Available
- Guaranteed Rate-Fix with 60-Month Contract
Guardian Protection provides home security systems that easily compete with some of the top companies in the industry. The company offers four separate packages to fit a variety of budgets and homes. In addition to the landline monitoring found in most home security systems, Guardian Protection also provides backup cellular monitoring in the event that your electricity goes out. Guardian Protection also employs Smash-and-Crash technology to ensure homes remain protected even when the system is tampered with or destroyed. The GE Simon XT can let homeowners know which sensors were activated and when. Customers will also have the option of Guardian’s two-way voice feature, a hands-free emergency calling feature that lets you speak directly to a Guardian monitoring center operator from anywhere in the room.
Unlike some companies, Guardian Protection also offers a number of home automation features that allow users to control their security system remotely. Home automation comes standard on all but Guardian Protection’s most basic service and give customers the freedom to control security features, climate control, and light fixtures all from Guardian Protection’s useful mobile app. Guardian Protection provides a theft protection guarantee. The company will give you up to $500 toward your insurance deductible if your home is burglarized while being monitored by their system. Charging customers a fixed rate for such a long time is something that sets Guardian Protection apart. Additionally, Guardian does have a fairly unique feature in its cancellation policy that allows customers to keep their home security equipment even after they have canceled their contract.
- More Expensive System
- Unknown Cancellation Policy
- Poor Online Transparency
- Limited Availability
While Guardian Protection boasts a state-of-the-art system, customers may find themselves paying a bit more for Guardian Protection’s equipment and services than they would with industry leaders. Repair fees outside of Guardian Protection Service’s extensive warranty can also be quite costly.
There appears to be some confusion with regard to specifics surrounding Guardian Protection’s advertised contract lengths and cancellation policy. This confusion is due in large part to Guardian Protection’s poor online transparency as well as its method of contract delivery. The Guardian Protection website proffers little useful information regarding policies, terms and conditions, and exclusions. Customers are largely at the mercy of the terms of the actual contract, which is delivered in an electronic format. Several customers have complained that these contracts are not only difficult to read, but can also sometimes be inaccurate.
Guardian Protection is not a nationwide home security provider, and the following 16 states are the only that they service: Connecticut, Delaware, DC, Florida, Illinois, Indiana, Kentucky, Maryland, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Virginia, and West Virginia.. While Guardian Protection still manages to service most of the country, other top home security companies have true nationwide coverage.
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