Best Home Security Companys

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#2
Guardian-Protection-Services-Logo

Guardian Protection

$99 installation fee, 36-60 month contracts

Our Score
8.5
User Score
4.3

Or By Phone:  1-(866) 239-1577

Our Score
8.5
User Score
4.3
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
409

This Review is maintained by Chase Sagum

Review Last Updated: April 15, 2019

  • Protection Packages: Guardian Protection provides home security systems that easily compete with some of the top security companies in the industry. Packages include:
    • Standard – Includes standard devices, smart home control, and life safety.
    • Essential – Includes all standard features plus home automation and HD video doorbells.
    • Premium – The most complete home security system with home automation. Includes all features of the other packages plus smart home control.
  • Monitoring: In addition to the landline monitoring services found in most home security systems, Guardian Protection also provides backup cellular monitoring services in the event that your electricity goes out. Guardian Protection also employs Smash-and-Crash technology to ensure homes remain protected even when the system is tampered with or destroyed.
  • Guardian System: Every home security system sold by Guardian Protection Services is custom-designed and professionally installed. Guardian Protection offers a wide variety of equipment so you can tailor your system to include a sensor and control for your garage door or video surveillance in your backyard.
  • Higher Costs: Guardian Protection boasts high-end, cutting-edge technology and equipment however, customers may find themselves paying a bit more for Guardian Protection’s equipment and protection plan than they would with other industry leaders. Repair fees outside of Guardian Protection Service’s extensive warranty can also be quite costly.
  • Transparency: There appears to be some confusion with regard to specifics surrounding Guardian Protection’s advertised contract lengths and cancellation policy. This confusion is due in large part to Guardian Protection’s poor online transparency as well as its method of contract delivery.
  • Our Recommendation: Despite offering high-end technology and security packages, customers looking for an affordable and reliable home security may want to look into other providers like Protect America and Frontpoint.

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409 Guardian Protection Reviews

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  1. User Score
    10
    April 9th, 2019 Norwalk, CA
    0 people found this review helpful!
    Fire alarm kept going off..needed to be checked and replaceed. Going off independently.
    Read More
  2. User Score
    10
    April 9th, 2019 Howell, MI
    0 people found this review helpful!
    My experience with Guardian has always been great! Their employees are knowledgeable & friendly.
    Read More
  3. User Score
    10
    April 9th, 2019 Trotwood, OH
    1 people found this review helpful!
    My experience with Guardian Protection has been great. Their response time is excellent. No complaints. Improve on updating old alarm systems.
    Read More
  4. User Score
    1
    April 5th, 2019
    0 people found this review helpful!
    Guardian took advantage of my mother, selling her top knotch services which were not required. The cancellation policy doesn’t account for moving out of state, which is what competitor companies offer. Don’t bother with this company- they will rip you off. There are so many home security options out there’s dn this one is a waste.
    Read More
  5. User Score
    2
    April 3rd, 2019 Mars, PA
    0 people found this review helpful!
    UNBELIEVABLE! They bullied their way into a meeting as we were building our townhouse and now that we have moved out of that area we still have to pay for the service since it was a 5 YEAR contract…… Well All I can say is watch out for shady dealings and pressure to commit!
    Read More
  6. User Score
    10
    April 1st, 2019 Garland, TX
    1 people found this review helpful!
    There are other companies out there but that comes at a higher price range, but I’ve been pleased with this equipment. I haven’t really had to call customer service but if I do they give a quick response and address it quickly.
    Read More
  7. User Score
    10
    April 1st, 2019 Goode, VA
    0 people found this review helpful!
    It all works, and they have a good price.
    Read More
  8. User Score
    10
    April 1st, 2019 Industry, PA
    0 people found this review helpful!
    Any time that I call, whoever answers the phone does everything they can to resolve the issue. There have been a couple times where I had to return calls because it wasn’t properly taken care of, but not based on the customer service fault.
    Read More
  9. User Score
    10
    April 1st, 2019 Obetz, OH
    1 people found this review helpful!
    They are always there when I call, and I feel like I can trust them.
    Read More
  10. User Score
    8
    April 1st, 2019 Clovis, CA
    0 people found this review helpful!
    I’m pretty new but it seems to do what it is intended for.
    Read More
  11. User Score
    10
    April 1st, 2019 Butler, PA
    0 people found this review helpful!
    We wanted a local company, and this was available for the right price. We’ve been with them for 15-18 years now. Anytime we call, they are available, and they take care of our problems.
    Read More
  12. User Score
    8
    April 1st, 2019 Lynchburg, VA
    1 people found this review helpful!
    Guardian’s system works – it’s an average system, but we were hoodwinked. We had Vivint, and the guy came out here and told us that Vivint was not any good in this area anymore. I took him at his word, but it turns out Vivint is doing just fine. We’re pretty mad about it.
    Read More
  13. User Score
    10
    April 1st, 2019 New Castle, PA
    1 people found this review helpful!
    My garage was broken into and I decided I needed a system. They’ve been very good, and everything works the way it should.
    Read More
  14. User Score
    10
    April 1st, 2019 Hillsboro, OH
    0 people found this review helpful!
    Every time I have had to use customer service they fix my problem and handle it professionally. It was easy to get the central monitoring station and I can test it as well.
    Read More
  15. User Score
    10
    April 1st, 2019 Tulare, CA
    0 people found this review helpful!
    I needed some protection, and this had the features I needed. They are courteous as well.
    Read More
  16. User Score
    8
    April 1st, 2019 Washington, DC
    0 people found this review helpful!
    Everyone is very responsive and give friendly customer support. My only complaint is the key fob plastic ring is not sturdy enough to carry it on your key ring and they charged me to make the correction.
    Read More
  17. User Score
    8
    April 1st, 2019 Sewickley, PA
    1 people found this review helpful!
    We only had to call Guardian once and it was very prompt and good. I only have the basic security system, but it works fine for me.
    Read More
  18. User Score
    10
    April 1st, 2019 Charlotte, NC
    0 people found this review helpful!
    I’m on a fixed income so I wish the rate was a little bit lower. The sales person was very knowledgeable and took his time explaining everything to me. I have accidentally set the alarm off and within seconds the phone rang to make sure I was okay, and nobody was frustrated that I set it off.
    Read More
  19. User Score
    10
    April 1st, 2019 Woodbridge, VA
    0 people found this review helpful!
    I have accidentally activated the alarm several times and they were very calm and walked me through everything. They made sure I passed my system, they have fantastic customer service.
    Read More
  20. User Score
    10
    April 1st, 2019 Hemet, CA
    0 people found this review helpful!
    They’ve been there every time we’ve needed them. They are extremely knowledgeable and nice as well. They were able to do the equipment exactly the way we needed it done.
    Read More

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Our Score
8.5
User Score
4.3
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
409
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
2,317