Best Home Security Companys

121 Companies 15,030 Real Customer Reviews

#2
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Guardian Protection

$99 installation fee, 36-60 month contracts

Our Score
8.5
User Score
4.4

Or By Phone:  1-(866) 239-1577

Our Score
8.5
User Score
4.4
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
416

This Review is maintained by Chase Sagum

Review Last Updated: April 15, 2019

  • Protection Packages: Guardian Protection provides home security systems that easily compete with some of the top security companies in the industry. Packages include:
    • Standard – Includes standard devices, smart home control, and life safety.
    • Essential – Includes all standard features plus home automation and HD video doorbells.
    • Premium – The most complete home security system with home automation. Includes all features of the other packages plus smart home control.
  • Monitoring: In addition to the landline monitoring services found in most home security systems, Guardian Protection also provides backup cellular monitoring services in the event that your electricity goes out. Guardian Protection also employs Smash-and-Crash technology to ensure homes remain protected even when the system is tampered with or destroyed.
  • Guardian System: Every home security system sold by Guardian Protection Services is custom-designed and professionally installed. Guardian Protection offers a wide variety of equipment so you can tailor your system to include a sensor and control for your garage door or video surveillance in your backyard.
  • Higher Costs: Guardian Protection boasts high-end, cutting-edge technology and equipment however, customers may find themselves paying a bit more for Guardian Protection’s equipment and protection plan than they would with other industry leaders. Repair fees outside of Guardian Protection Service’s extensive warranty can also be quite costly.
  • Transparency: There appears to be some confusion with regard to specifics surrounding Guardian Protection’s advertised contract lengths and cancellation policy. This confusion is due in large part to Guardian Protection’s poor online transparency as well as its method of contract delivery.
  • Our Recommendation: Despite offering high-end technology and security packages, customers looking for an affordable and reliable home security may want to look into other providers like Protect America and Frontpoint.

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416 Guardian Protection Reviews

1. Select Your Rating:

160
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12
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10
9
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36
7
124
0=WORST 10=BEST

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  1. User Score
    10
    April 1st, 2019 Hillsboro, OH
    0 people found this review helpful!
    Every time I have had to use customer service they fix my problem and handle it professionally. It was easy to get the central monitoring station and I can test it as well.
    Read More
  2. User Score
    10
    April 1st, 2019 Tulare, CA
    0 people found this review helpful!
    I needed some protection, and this had the features I needed. They are courteous as well.
    Read More
  3. User Score
    8
    April 1st, 2019 Washington, DC
    0 people found this review helpful!
    Everyone is very responsive and give friendly customer support. My only complaint is the key fob plastic ring is not sturdy enough to carry it on your key ring and they charged me to make the correction.
    Read More
  4. User Score
    8
    April 1st, 2019 Sewickley, PA
    1 people found this review helpful!
    We only had to call Guardian once and it was very prompt and good. I only have the basic security system, but it works fine for me.
    Read More
  5. User Score
    10
    April 1st, 2019 Charlotte, NC
    0 people found this review helpful!
    I’m on a fixed income so I wish the rate was a little bit lower. The sales person was very knowledgeable and took his time explaining everything to me. I have accidentally set the alarm off and within seconds the phone rang to make sure I was okay, and nobody was frustrated that I set it off.
    Read More
  6. User Score
    10
    April 1st, 2019 Woodbridge, VA
    0 people found this review helpful!
    I have accidentally activated the alarm several times and they were very calm and walked me through everything. They made sure I passed my system, they have fantastic customer service.
    Read More
  7. User Score
    10
    April 1st, 2019 Hemet, CA
    0 people found this review helpful!
    They’ve been there every time we’ve needed them. They are extremely knowledgeable and nice as well. They were able to do the equipment exactly the way we needed it done.
    Read More
  8. User Score
    10
    April 1st, 2019 Lovettsville, VA
    0 people found this review helpful!
    They provided good coverage for the house and it seems to work fine.
    Read More
  9. User Score
    10
    April 1st, 2019 Atlantic City, NJ
    0 people found this review helpful!
    Service is terrific, I get a response right away and I feel very safe and secure with them. It’s very reasonably priced, I’m thrilled with what I am charged monthly. I like that I am connected to both the police and fire department. The only thing I didn’t like was the time frame for arrival was like 4 hours, but other than that everything is terrific.
    Read More
  10. User Score
    10
    April 1st, 2019 Detroit, MI
    0 people found this review helpful!
    Anytime anything goes wrong, Guardian gets in touch with me. The system works and I haven’t had any problems with it since I got it. Keep up the good work!
    Read More
  11. User Score
    10
    April 1st, 2019 Austin, TX
    1 people found this review helpful!
    I don’t have any issues with it and whenever I call they take care of it in a timely manner.
    Read More
  12. User Score
    10
    April 1st, 2019 Grapeville, PA
    0 people found this review helpful!
    The representative was good, and the panels are very nice, I think it’s better quality. I feel very safe with it and everything has gone well.
    Read More
  13. User Score
    10
    April 1st, 2019 Leander, TX
    0 people found this review helpful!
    They have the best support and answer our questions. It’s simple to run as well.
    Read More
  14. User Score
    10
    April 1st, 2019 Selbyville, DE
    0 people found this review helpful!
    It does its job and everything that we pay for it to do.
    Read More
  15. User Score
    8
    April 1st, 2019 Trotwood, OH
    0 people found this review helpful!
    I don’t have any of the special features on this alarm, so any alarm would do the same thing. The remote they gave us fell apart a few days after and we didn’t get another one.
    Read More
  16. User Score
    10
    April 1st, 2019 Hayward, CA
    0 people found this review helpful!
    The voice monitor is nice, you can speak right to a representative and they can walk you through certain steps. The product is high quality and they are quick and courteous with their responses.
    Read More
  17. User Score
    8
    April 1st, 2019 Englewood, FL
    0 people found this review helpful!
    I like the WIFI connection and the App, but they could have a lower price.
    Read More
  18. User Score
    8
    March 28th, 2019 Heath, TX
    0 people found this review helpful!
    I like that I get email every time alarm is set on or off.
    Read More
  19. User Score
    8
    March 28th, 2019 Charlotte, NC
    0 people found this review helpful!
    I like the ease of use and customer service
    Read More
  20. User Score
    10
    March 28th, 2019 Camden, DE
    0 people found this review helpful!
    Always there when needed and very helpful.
    Read More

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Our Score
8.5
User Score
4.4
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
416
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
2,317