Best Home Security Companys

121 Companies 15,030 Real Customer Reviews

#2
Guardian-Protection-Services-Logo

Guardian Protection

$99 installation fee, 36-60 month contracts

Our Score
8.5
User Score
4.4

Or By Phone:  1-(866) 239-1577

Our Score
8.5
User Score
4.4
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
416

This Review is maintained by Chase Sagum

Review Last Updated: April 15, 2019

  • Protection Packages: Guardian Protection provides home security systems that easily compete with some of the top security companies in the industry. Packages include:
    • Standard – Includes standard devices, smart home control, and life safety.
    • Essential – Includes all standard features plus home automation and HD video doorbells.
    • Premium – The most complete home security system with home automation. Includes all features of the other packages plus smart home control.
  • Monitoring: In addition to the landline monitoring services found in most home security systems, Guardian Protection also provides backup cellular monitoring services in the event that your electricity goes out. Guardian Protection also employs Smash-and-Crash technology to ensure homes remain protected even when the system is tampered with or destroyed.
  • Guardian System: Every home security system sold by Guardian Protection Services is custom-designed and professionally installed. Guardian Protection offers a wide variety of equipment so you can tailor your system to include a sensor and control for your garage door or video surveillance in your backyard.
  • Higher Costs: Guardian Protection boasts high-end, cutting-edge technology and equipment however, customers may find themselves paying a bit more for Guardian Protection’s equipment and protection plan than they would with other industry leaders. Repair fees outside of Guardian Protection Service’s extensive warranty can also be quite costly.
  • Transparency: There appears to be some confusion with regard to specifics surrounding Guardian Protection’s advertised contract lengths and cancellation policy. This confusion is due in large part to Guardian Protection’s poor online transparency as well as its method of contract delivery.
  • Our Recommendation: Despite offering high-end technology and security packages, customers looking for an affordable and reliable home security may want to look into other providers like Protect America and Frontpoint.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

Request Reconsideration

1-(866) 239-1577

We'll Introduce you!

Call our recommended rep over at Guardian Protection below.

Or you can visit their site by clicking here.

416 Guardian Protection Reviews

1. Select Your Rating:

160
31
21
12
2
10
9
4
36
7
124
0=WORST 10=BEST

2. Subject For This Review*(Select all that apply)

3. Review Validation*

or

    Sort By:

  1. User Score
    3
    March 27th, 2019 Cleveland, OH
    0 people found this review helpful!
    Absolutely horrible when trying to cancel. We moved a year ago and I called to cancel service. Gentleman told me it would be $638 to cancel because we still had 16 months left on our contract or I could continue to pay monthly and cancel in the future when the balance is lower. It is now a year later, I called and found out, they never quit monitoring at the house we moved out of and now they are saying that I not only will have to pay the remainder of my contract, but also a $750 early termination fee.
    Read More
  2. User Score
    2
    March 25th, 2019 Herndon, VA
    0 people found this review helpful!
    They are overpriced and they use outdated devices. Everything about money for them.
    Read More
  3. User Score
    5
    March 20th, 2019 Irving, TX
    0 people found this review helpful!
    I have had guardian for a 36 Month contract, which the 36 months was up in 2018, I tried cancelling , but they said it renewed for another 3 years. I did not know this, and I thought the contract would be month to month. I live in texas, and wanted to know what I can do to get out of this 2nd term. Please help
    Read More
  4. User Score
    10
    March 19th, 2019 Walton Hills, OH
    0 people found this review helpful!
    Have always done a great job and been courteous.
    Read More
  5. User Score
    10
    March 19th, 2019 Medina, OH
    0 people found this review helpful!
    The quality of coverage and customer service. Nothing to improve on.
    Read More
  6. User Score
    3
    March 13th, 2019
    1 people found this review helpful!
    Update: A nice man from Guardian’s loyalty department resolved my issue and closed my account. I am happy with the resolution.
    Read More
  7. User Score
    8
    March 5th, 2019 Frisco, TX
    1 people found this review helpful!
    Their sensor devices work great. My daughter left the door cracked and the wind blew the door open and the alarm went off. We were able to get everything figured out, I am just glad that it works.
    Read More
  8. User Score
    10
    March 5th, 2019 Ross, OH
    0 people found this review helpful!
    Whenever we have had a problem, they have been very helpful and pleasant.
    Read More
  9. User Score
    10
    March 5th, 2019 Corona, CA
    0 people found this review helpful!
    We are happy with the price and their service works good.
    Read More
  10. User Score
    10
    March 5th, 2019 Cincinnati, OH
    0 people found this review helpful!
    They are very reliable, professional, and friendly. They have always contacted me when the alarm has gone off so that has made me feel secure with them.
    Read More
  11. User Score
    6
    March 5th, 2019 Frederick, MD
    0 people found this review helpful!
    We did have a poor experience with a technician that was disrespectful to my mother-in-law. He forgot to install a speaker and we had a false alarm where the police showed up. When our initial contract expired, they gave us a tablet so that was great.
    Read More
  12. User Score
    8
    March 5th, 2019 Bradenton, FL
    0 people found this review helpful!
    The initial sales lady was very accommodating. It was a pleasant experience. Ê
    Read More
  13. User Score
    10
    March 5th, 2019 Westfield, NY
    0 people found this review helpful!
    Anytime that I have had a question or problem, it has always been taken care of right away.
    Read More
  14. User Score
    10
    March 5th, 2019 Wexford, PA
    0 people found this review helpful!
    Every time I call, I get good service. The equipment is comprehensive and easy to navigate.
    Read More
  15. User Score
    10
    March 5th, 2019 Emmitsburg, MD
    0 people found this review helpful!
    Guardian Protection is very reliable and responsive. I have never had an issue with them.
    Read More
  16. User Score
    10
    March 5th, 2019 Westerville, OH
    0 people found this review helpful!
    We have had it for 20 years with a couple of issues, but they always do their best to resolve them.
    Read More
  17. User Score
    10
    March 5th, 2019 Corona, CA
    0 people found this review helpful!
    They continually check in with me and send me newsletters. I test the system once a month and it works great. The people on the phone are very friendly.
    Read More
  18. User Score
    10
    March 5th, 2019 Hanford, CA
    0 people found this review helpful!
    The quality of the equipment is great and it is affordable. They are always there when I need them.
    Read More
  19. User Score
    1
    March 5th, 2019
    0 people found this review helpful!
    Over price for what you get. Only protects you with doors opening. Nobody breaking into mu house is going to use the door. Also cant hse the motion sensor if you have pets. Settinvbup auto pay was impossible and trying to cancel the 5 year contract I got forced into is just as bad! Get Nest or something and stay away
    Read More
  20. User Score
    8
    March 1st, 2019 Centerville, OH
    0 people found this review helpful!
    Service is good. Each month I have to call about my bill,it’s different each time.
    Read More

Recent News:

Want Us To Review a Company?

If there is a home security company that you don't see on our site, and would like us to review, please contact us.

REAL REVIEWS (YES THEY’RE REAL)

With so many home security companies out there, and a lack of sites willing to bring you the HONEST breakdowns of each company, what source can you turn to for the real information you can trust?

We are dedicated to bringing the truth out, and rank home security companies as they should be. Through our investigation, and experience with each company, we rank each company, and bring you our honest, unbiased opinion. We also include authentic user reviews by past customers of each company that are moderated and verified.

Like many sites, we are compensated through affiliate relationships with each company we review, however all of our rankings are based on our 9-Point Ranking Criteria.

All reviews are subject to moderation and approval. Any reviews that may resemble false information, or competitors of another company will need to be verified by our staff before being approved and published. We reserve the right to approve or deny any reviews left on this site.
Our Score
8.5
User Score
4.4
Rank this Company

Ratings Breakdown

Price

Monthly payment
45.99+

Up-Front Costs

Activation, Install & Equipment
$99

Technology & Equip.

5/5 = BEST

Contract Length

Total # of months
30-60

Cancellation Policy

Can you cancel contract?
Fees May Vary

Moving Policy

Can you move with system?
Fees May Apply

Number of Reviews

User reviews here on BHSC
416
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
2,317