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#3
Guaridan Protection Reviews | BestHomeSecurityCompanys.com

Guardian Protection

Professional installation. Monthly monitoring starts at $29.99/month.

Our Score
8.3
User Score
4.7

Or By Phone:  1-(866) 239-1577

Our Score
8.3
User Score
4.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$29.99-45.99

Install & Equipment Fee

$99

Contract Length

30-60 Months

Cancellation Policy

Fees May Vary

System Relocation Fee

Fees May Apply

Number of Reviews

452

This Review is maintained by Chase Sagum

Review Last Updated: May 31, 2019

Guaridan Protection has been protecting homes and businesses since 1950 and is now one of the biggest home security companies in the nation. The company provides smart technology and 24/7 professional monitoring that are professionally installed.

The Good

  • Protection Packages
  • 24/7 Monitoring
  • Guardian System
  • Customer Reviews

Protection Packages

Guardian Protection provides home security systems that easily compete with some of the top security companies in the industry. Packages include:

  • Standard – Includes standard devices, smart home control, and life safety.
  • Essential – Includes all standard features plus home automation and HD video doorbells.
  • Premium – The most complete home security system with home automation. Includes all features of the other packages plus smart home control.

24/7 Monitoring

In addition to the landline monitoring services found in most home security systems, Guardian Protection also provides backup cellular monitoring services in the event that your electricity goes out. Guardian Protection also employs Smash-and-Crash technology to ensure homes remain protected even when the security systems are tampered with or destroyed.

Guardian System

Every home security system sold by Guardian Protection is custom-designed and professionally installed. Guardian Protection offers a wide variety of equipment so you can tailor your system to include a various monitoring systems. Some of the products and technology that Guardian Protection offers includes motion sensor systems, mobile app, glass break detector, security cameras including an indoor camera and outdoor camera, garage door switch, door locks, door and window sensors, and a central monitoring station.

Positive Customer Reviews

  • Customer Service. The biggest praise customers have for Guardian Protection is their customer service. Reviewers say the reps are friendly, prompt, and helpful. Several customers say they are able to get ahold of the company quickly.
  • Alarm Response. Many reviews state that Guardian Protection responds quickly to alarms.

The Bad

  • Not Available Nationwide
  • Transparency Issues
  • Negative Reviews

Not Available Nationwide

Guardian Protection offers home security services in 20 states: AZ, DE, DC, FL, IL, IN, KS, KY, MD, MI, MO, NJ, NC, OH, PA, SC, TN, TX, VA, WV.

In addition to not being available in several states, Guardian Protection is not available to apartment renters.

Transparency Issues

There appears to be some confusion with regard to specifics surrounding Guardian Protection’s advertised contract lengths and cancellation policy. This confusion is due in large part to Guardian Protection’s poor online transparency as well as its method of contract delivery.

Negative Reviews

  • Contract. Many of the negative reviews for Guardian Protection mention the long contract and that it is difficult to cancel. Reviewers say that the company’s contract length runs from 3-5 years. Before signing up with Guardian Protection, make sure to be aware of their contract length and to ask about their cancellation / moving policy.
  • Camera Issues. A few people have claimed to have issues with Guardian Protection’s cameras, and that they are very sensitive.

The Bottom Line

In the end, Guardian Protection does strive to provide quality home security systems that give each customer peace of mind. Additionally, the home security business also offers 24/7 monitoring services as well as high-end technology including door locks, garage door switch, indoor camera, outdoor camera, alarm systems, motion sensor systems, a mobile app, glass break detector, door and window sensors, a central station, smoke detectors, a doorbell camera, and more.

We encourage those who are interested in Guardian security systems to read several Guardian Protection reviews and take the time to conduct personal research before signing any contracts.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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452 Guardian Protection Reviews

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    Sort By:

  1. User Score
    10
    March 19th, 2019 Walton Hills, OH
    0 people found this review helpful!
    Have always done a great job and been courteous.
    Read More
  2. User Score
    10
    March 19th, 2019 Medina, OH
    0 people found this review helpful!
    The quality of coverage and customer service. Nothing to improve on.
    Read More
  3. User Score
    8
    March 5th, 2019 Frisco, TX
    1 people found this review helpful!
    Their sensor devices work great. My daughter left the door cracked and the wind blew the door open and the alarm went off. We were able to get everything figured out, I am just glad that it works.
    Read More
  4. User Score
    10
    March 5th, 2019 Ross, OH
    0 people found this review helpful!
    Whenever we have had a problem, they have been very helpful and pleasant.
    Read More
  5. User Score
    10
    March 5th, 2019 Corona, CA
    0 people found this review helpful!
    We are happy with the price and their service works good.
    Read More
  6. User Score
    10
    March 5th, 2019 Cincinnati, OH
    0 people found this review helpful!
    They are very reliable, professional, and friendly. They have always contacted me when the alarm has gone off so that has made me feel secure with them.
    Read More
  7. User Score
    6
    March 5th, 2019 Frederick, MD
    0 people found this review helpful!
    We did have a poor experience with a technician that was disrespectful to my mother-in-law. He forgot to install a speaker and we had a false alarm where the police showed up. When our initial contract expired, they gave us a tablet so that was great.
    Read More
  8. User Score
    8
    March 5th, 2019 Bradenton, FL
    0 people found this review helpful!
    The initial sales lady was very accommodating. It was a pleasant experience. Ê
    Read More
  9. User Score
    10
    March 5th, 2019 Westfield, NY
    0 people found this review helpful!
    Anytime that I have had a question or problem, it has always been taken care of right away.
    Read More
  10. User Score
    10
    March 5th, 2019 Wexford, PA
    0 people found this review helpful!
    Every time I call, I get good service. The equipment is comprehensive and easy to navigate.
    Read More
  11. User Score
    10
    March 5th, 2019 Emmitsburg, MD
    0 people found this review helpful!
    Guardian Protection is very reliable and responsive. I have never had an issue with them.
    Read More
  12. User Score
    10
    March 5th, 2019 Westerville, OH
    0 people found this review helpful!
    We have had it for 20 years with a couple of issues, but they always do their best to resolve them.
    Read More
  13. User Score
    10
    March 5th, 2019 Corona, CA
    0 people found this review helpful!
    They continually check in with me and send me newsletters. I test the system once a month and it works great. The people on the phone are very friendly.
    Read More
  14. User Score
    10
    March 5th, 2019 Hanford, CA
    0 people found this review helpful!
    The quality of the equipment is great and it is affordable. They are always there when I need them.
    Read More
  15. User Score
    1
    March 5th, 2019
    0 people found this review helpful!
    Over price for what you get. Only protects you with doors opening. Nobody breaking into mu house is going to use the door. Also cant hse the motion sensor if you have pets. Settinvbup auto pay was impossible and trying to cancel the 5 year contract I got forced into is just as bad! Get Nest or something and stay away
    Read More
  16. User Score
    8
    March 1st, 2019 Centerville, OH
    0 people found this review helpful!
    Service is good. Each month I have to call about my bill,it’s different each time.
    Read More
  17. User Score
    10
    March 1st, 2019 Upper Makefield, PA
    0 people found this review helpful!
    They have been great! I have had Slomins and ADT in the past, no comparison.
    Read More
  18. User Score
    10
    March 1st, 2019 Hanford, CA
    0 people found this review helpful!
    Good service and good protection. Have been with other companies that don’t monitor you as well. Guardian contacts you right away if there is an alarm or issue with your service. Great company.
    Read More
  19. User Score
    8
    February 28th, 2019 Riverside, CA
    0 people found this review helpful!
    There are being sometimes that I have to battery in sensors the alarm goes on and you guys don’t even call to check what’s going on!! Some what disappointing
    Read More
  20. User Score
    6
    February 28th, 2019 Simpsonville, SC
    0 people found this review helpful!
    After an initial failure with the alarm (when it was first activated) . system it has tested out fine. However technically there is room for improvement regarding the doorbell system. There must be a better way to manage the video storage, along with notifications of it being full. If the system cannot hold the videos, how can it help with tracking down a person in them, should the system be full?
    Read More

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Our Score
8.3
User Score
4.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$29.99-45.99

Install & Equipment Fee

$99

Contract Length

30-60 Months

Cancellation Policy

Fees May Vary

System Relocation Fee

Fees May Apply

Number of Reviews

452
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,368