Habitec Security

Habitec Security

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Our Score

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User Score

Habitec Security was founded in 1972 and is currently headquartered in Toledo, Ohio. It has full-service branches in Columbus, Ohio and Charlevoix, Michigan.

One of the largest family-owned security companies in the Midwest, the Habitec team offers industry-best First Alert equipment and provides professional installation and 24-hour monitoring with all packages.

All package options include the following equipment:

  • 3 Door Sensors/Window Sensors
  • 1 Motion Sensor
  • 1 Siren
  • 1 Key Fob
  • 1 Panel
  • Signs and Stickers

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Pros

  • Highly Experienced
  • Trustworthy Security Solution
  • 24/7 Professional Support
  • Alarm System Variety

Highly Experienced

Habitec Security has been in business for over 40 years and has established themselves as one of the leaders in home security systems for the state of Ohio. They have a state-wide central monitoring system which allows them to provide fast, reliable response times to their clients. 

Trustworthy Security Solution

As an example of the trust they have garnished over the years, Habitec is the security system service used by the Toledo police department and provides security for over 13,000 residents and commercial businesses throughout Ohio.

24/7 Professional Support

Since their focus is to cater to local residents, they provide 30 full-time technicians to their customers which are available 24/hrs a day, 365/days a year.  Habitec was named the #1 security company in Ohio by Security Distributing & Marketing(SDM).

Alarm System Variety

Habitec Security provides alarm systems and video surveillance for homes, businesses, and even medical alert systems for at-risk customers. The company provides smart home and home security products to fit any requirement:

  • Touchscreen Control Panel
  • Fire Alarm/Smoke Detector
  • Habitec Connect Mobile App
  • Security Cameras
  • Video Doorbell
  • Carbon Monoxide Detector
  • Smart Thermostats
  • Freeze/Flood Sensor
  • and More

With the Habitec Connect Mobile App, users have complete access control over their entire security system. Customers will be able to turn off/on lights, sensors, and even check the status of thermostats.

Cons

  • Warranty Policy
  • Smaller Company
  • Lacks Pricing Information

Warranty Policy

The most glaring problem with Habitec is their warranty policy. 

Whether you purchase a system with a one or three year contract the warranty is still just one year. 

Since most customers choose not to pay for all the equipment upfront they get stuck using a Habitec Security system for several years that is not ensured. This means that any equipment malfunctions will require extra out-of-pocket costs.

Smaller Company

Another potential problem for customers living outside of the Ohio/Southeast Michigan area is that technical support will be slow due to the small size of the company.  It would most likely take several weeks to receive in-person support for equipment needs.

Lacks Pricing Information

Habitec Security does not provide upfront pricing information on its website about monthly fees, installation fees, or equipment fees.

Customers have no way of comparing Habitec's pricing against its competitors in the security industry. If the company hopes to be truly focused on customer service, it should be more clear about its prices.

Our Recommendation

Ultimately, when deciding to go with Habitec or not, proximity to their central offices should be your first concern.  If you live in the Toledo, OH area then this is a viable option for your home security needs. 

They have a solid local reputation, many years of experience, are well established in the community, and use high-end security equipment.  Their attention and dedication to their local customer base is unmatched by their competitors. 

However, if you are not located in this geographical area then it would be wise to consider other options. If you are considering Habitec Security, we recommend you compare this review with customer reviews to weigh your options.

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Ratings Breakdown
Monthly Monitoring Fee Undisclosed
Install & Equipment Fee Undisclosed
Contract Length Undisclosed
Cancellation Policy Undisclosed
System Relocation Fee Undisclosed
Review Last Updated: June 24, 2020

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