Habitec Security was founded in 1971 by James H. Smythe. Habitec Security has grown into a regional company with over 90 employees. Habitec Security is headquartered in Toledo, Ohio and has two full service branches in Columbus, Ohio and Charlevoix, Michigan.
Security System Overview
Habitec Security uses industry-best First Alert equipment and provides installation and 24-hour monitoring with all packages. All options include the following equipment:
- 3 door/window sensors
- 1 motion sensor
- 1 siren
- 1 key fob
- 1 panel
- Signs and stickers
Habitec has been in business for over 40 years and has established themselves as one of the leaders in security systems for the state of Ohio. They have a state-wide central monitoring system which allows them to provide fast, reliable response times to their clients. As an example of the trust they have garnished over the years, Habitec is the security system used by the Toledo police department and provides security for over 13,000 residents and commercial businesses throughout Ohio. Since their focus is to cater to local residents, they provide 30 fulltime technicians to their customers which are available 24/hrs a day, 365/days a year. Recently, Habitec was named the #1 security company in Ohio by Security Distributing & Marketing (SDM).
The most glaring problem with Habitec is their warranty policy. Whether you purchase a system with a one or three year contract the warranty is still the same—one year. Since most customers chose to not pay for all the equipment upfront they get stuck using a system for several years that is not ensured. This means that any equipment malfunctions will require extra out-of-pocket costs. Another potential problem for customers living outside of the Ohio/Southeastern Michigan area is that technical support will be slow due to the small size of the company. It would most likely take several weeks to receive in-person support for equipment needs.
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