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Mountain Alarm

4.6

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Mountain Alarm is a home security company that was founded in 1952 and began with providing fire protection services for residential buildings. The company is available in Utah, Idaho, and Colorado.

Mountain Alarm claims to only use the most reliable, state-of-the-art equipment to provide the most home professional monitoring service possible.

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Pros

  • Good Reputation
  • Easy-to-Use Security System
  • UL-Listed Monitoring Stations

Good Reputation

Mountain Alarm and Security has good reputation in the home security industry. This company's response time steadily surpasses the industry's response time, and one of the most important assets is their excellent twenty-four seven customer service.

Easy-to-Use Security System

Each company representative makes every effort to work closely with their clients. Many found the system easy to use. It is reported that the technicians on the jobs make sure the clients fully understand how to use it.

UL-Listed Monitoring Stations

Mountain provides two of its own monitoring facilities which are UL listed, working twenty-four hours a day for the protection of its clients.

Cons

  • Cancellation Policy
  • Lack of Pricing Information

Cancellation Policy

The cancellation with this company may be strict to some customers based on the fact that once you sign a contract, economic stress is considered as is fire to the premises and extent of destruction.

Lack of Pricing Information

Their website is informative, however, unlike some sites, there is no mention of price or quotes, which indicates that you must call in order to compare price.

Products are quality as is their customer service with no holding time on the phone.

Our Recommendation

Mountain Alarms has an excellent reputation proven only by the number of years they have been in business.

There are minimal complaints reported and it's one of the few companies that have no serious negative reports.

Taking the time to find a good source of safety through home alarm systems is advantageous when the chosen company has high standards, enjoys an excellent reputation for product and service and has been serving the public for more than six decades.

When customer service representatives are working closely with their clients, and the technicians teach and make sure that each client fully understands the system and its use, there can be nothing more for a consumer to look for.

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Contributor

Chad Zollinger

Chad Zollinger

Managing Editor

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