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#61
MyAlarmCenter-logo

MyAlarmCenter.com

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Our Score
5.0
User Score
1.5
Our Score
5.0
User Score
1.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$34.99-$59.99

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Free

System Relocation Fee

Free

Number of Reviews

45

This Review is maintained by Chase Sagum

Review Last Updated: July 17, 2019

 

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$69+

#3

5.0
$34.95-59.99
$199-499

#61
MyAlarmCenter-logo

1.5
$34.99-$59.99
Undisclosed

Pros

My Alarm Center provides multiple options for purchasing a home automation system.  The first package is the MyHome package, which includes remote arm/disarming, event text alerts, remotely managed keypad codes, and view event history.  The main option is MyHome Premium.  This package includes everything that the basic package includes plus the following:

  • Remote thermostat control and scheduling
  • Remote light control and scheduling
  • Remote door lock/unlock
  • View live video
  • Review saved video clips
  • Receive video alerts

This top package costs $59.99/month for 36 months and is their all-inclusive package.  Compared to many top packages, the MyHome Premium is one of the best in the industry.  It includes many scheduling, text/email, and weather alerts that other companies do not provide.

Cons

The only main downside is that even after you purchase the top package you still have to purchase the video surveillance equipment.  With the premium package they provide you with the option to monitor and receive video image notifications but they do not provide the camera equipment to capture them.  Therefore, customers have to purchase them a la carte.

Our Recommendation

My Alarm Center offers some of the best home automation packages in the country.  With four options to choice from, customers can decide which package is most suitable for their needs.  If you are in the market for home automation and want a variety of options to choose from we suggest picking up a system from My Alarm Center.


About My Alarm Center

My Alarm Center is a national company and partners with local reps to service customers throughout the US. The brand of equipment in home security packages depends on the region. My Alarm Company uses both Honeywell and GE equipment in their home security packages. The install fee includes the installation and price of equipment. Monitoring fees depend on service type e.g. cellular, interactive, and landline.

The basic My Alarm Center home security package includes:

  • 1 control panel
  • 3 window/door sensors
  • 1 motion detector
  • 1 key fob

 

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45 MyAlarmCenter.com Reviews

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  1. User Score
    0
    August 28th, 2014
    1 people found this review helpful!
    This company is horrible!!! They were dumped on me by default by a previous alarm company no longer in business. I no longer own the property and live out of state and that does not stop them from calling and calling and calling harassing me. I strongly encourage you NOT to go near this company. The are desperate, money hungry, and obviously have no interest in in my best interest. I had to hire an attorney.
    Read More
  2. User Score
    10
    July 25th, 2014 Seattle, WA
    1 people found this review helpful!
    The very best company in the industry. I encourage everyone to sign up with them and protect your house.
    Read More
  3. User Score
    1
    July 22nd, 2014 Haslet, TX
    2 people found this review helpful!
    Terrible.
    No clue what they are doing or what is going on.
    Alarm went off one night, no one knows what triggered it, took me one hour to reach someone who had any expertise. Keep routing me to a different person as the alarm is screaming in the background. Each person kept asking me for name, rank, and serial number.

    No clue how to bill a customer. My invoices disappeared for a month off their website. Talked to two separate reps and each one gave me a circular answer. Reps contradict themselves, repeatedly.

    Read More
  4. User Score
    0
    June 26th, 2014 Mesquite, TX
    4 people found this review helpful!
    DO NOT TRUST THIS COMPANY…

    I had my home monitoring from Guardian Alarm from 2009 until 2012 when MyAlarmCenter company took over. Since, The keep increasing cost between 50 to 75 cents monthly which I am still OK. Lately, I decided to eliminate my phone line service and called MyAlarmCenter customer service for this change. They advised me to have an uplink transmitter which will cost $99 and an extra monthly charge from $22.95 to $32.95 if I don’t have a phone line. So, I shopped around and found out a local company charge me the uplink device for $89 plus fix $16.95 monthly charge. Obvious, I signed up with this company and called to cancel the monitoring service from MyAlarmCenter company. They questioned me why and I explained I called their customer service and the cost is too high so I switch another company. Then he offered me $26 a month instead of $34. I told him, it is too late since I already signed up with another company. Then he told me to cancel this new company and he is willing to lower the price. However, I don’t like this kind of dishonesty business and request to cancel my account. Now, he comes with the threaten part by forcing me to pay penalty since I had a life time binding contract with them which makes non sense to me.

    So, is it the company you want to deal with?
    The answer is clear with my rating “0” for this company. Hope this review will help if you are thinking about this company…

    Jimmy A in Texas

    Read More
  5. User Score
    10
    June 2nd, 2014 Memphis, TN
    4 people found this review helpful!
    I rate this alarm company the highest mark I think they can receive. I have been with the company for nearly 14 years and I had one complaint and that issue was dealt with professionally. This is a customer friendly company and my services are wonderful. My family and I feel very secure in their hands.
    Pinkie Greer
    Read More

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Our Score
5.0
User Score
1.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$34.99-$59.99

Install & Equipment Fee

Undisclosed

Contract Length

Undisclosed

Cancellation Policy

Free

System Relocation Fee

Free

Number of Reviews

45
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,414