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#45
national_certified_alarms_inc

National Certified Alarms, Inc.

Monitoring from $9.95/month

Our Score
6.3
User Score
9.9

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Our Score
6.3
User Score
9.9
Rank this Company
Ratings Breakdown

Price

Cellular monthly price
$19.95

Up-Front Costs

Activation, Install & Equipment
$395

Technology & Equip.

10/10 = BEST
8/10

Contract Length

Total # of months
Monthly

Cancellation Policy

Can you cancel contract?
No fee

Monitoring

Response Time
Good

Time in Business

Total # of years
17 Years

A+

Customer Support

Good, Bad, Limited
Standard

Index

Quality Index (Below 413 is good)
508

Number of Reviews

User reviews here on BHSC
37

This Review is maintained by

Review Last Updated: April 21, 2015

National Certified Alarms, Inc. (NCA) was started 16-years ago because the owners believed that consumers were paying too much for their alarm monitoring services.  Since that time their competitive rate of $9.95 a month has brought in thousands of new customers and helped revolutionize the home security industry. is one of the first security companies in American to do a non-contractual monitoring agreement.
nca homenca bbb

Security System Overview

NCA was one of the first security companies in American to do a non-contractual monitoring agreement. NCA’s philosophy is that if the customer owns the equipment there is no reason it should cost $30 or more a month for monitoring. With NCA, they require that the customer purchase all the equipment upfront and then receive monitoring for as long as they want and can cancel at anytime. NCA can install both hardwired and wireless systems, but if you go with the wireless system the monthly cost for monitoring is $19.95 rather than $9.95. Either way customers are going to pay somewhere around $400-$500 initially and can customize their systems with motion detectors, door sensors, smoke and glass-break detectors, etc.

Rank Chart Monthly Price Upfront Costs Video Our Score
#1
$19.99 $0 Yes
9.4
#2
$34.99 $99.95 Yes
9.1
#3
$24.99 $0 Yes
8.8
#45
national_certified_alarms_inc
$19.95 $395 Yes
6.3

The Good

The key reason to go with NCA is that you are going to save money over the long run. Many other companies will offer “free” or $99 systems initially but then lock customers into 5 year agreements for $40/month or more. With NCA, you pay more upfront because you are buying all the equipment but are then saving money in the long run with a much cheaper monthly agreement.

The Bad

With an A+ BBB rating and a high satisfaction rating among their customers there is very little to complain about with NCA.  However, customers do need to be aware that most costs incurred will be upfront. If new customers are not in a position to front the costs of the equipment in their entirety then this might not be a feasible option.

The Bottom Line

NCA is a great company for anyone in the Southeastern United States who is looking for a great home security system at an excellent price. At around $10/month and no contract this is one of the best deals on the market today. View more companies

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37 National Certified Alarms, Inc. Reviews

Select Your Rating:

1
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33
0=WORST 10=BEST

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  1. User Score
    10
    September 2nd, 2015
    0 people found this review helpful!
    Drew was very helpful and punctual
  2. User Score
    10
    May 15th, 2015
    0 people found this review helpful!
    Installer was on time, knowledgeable and properly evaluated placement of devices. I chose NCA because of reputation, and because over the long run it is the best value. Paying up front for equipment I own isn’t really any different than making a downpayment on a car or house. Home security is an investment in your peace of mind!
  3. User Score
    10
    March 26th, 2015
    1 people found this review helpful!
    NCA is great and inexpensive! I rate it a 10!
  4. User Score
    9
    March 17th, 2015
    1 people found this review helpful!
    Our installer did a great job. He was friendly, knowledgeable and clearly explained our system to us.
  5. User Score
    10
    March 12th, 2015
    2 people found this review helpful!
    They did a wonderful job installing our system. He was very professional and courteous. He explained everything clearly on how to operate our system. I really appreciate his time and effort.
  6. User Score
    10
    March 6th, 2015
    1 people found this review helpful!
    Showed up on time and answered all questions. Very satisfied. Great customer service.
  7. User Score
    10
    March 2nd, 2015
    1 people found this review helpful!
    Very nice company. Felt comfortable having them in our house.
  8. User Score
    10
    February 12th, 2015
    1 people found this review helpful!
    Excellent knowledge and service! Customer support is GREAT!!!
  9. User Score
    10
    January 28th, 2015
    0 people found this review helpful!
    Very pleased with NCA
  10. User Score
    10
    January 23rd, 2015
    0 people found this review helpful!
    Good friendly service.
  11. User Score
    10
    January 22nd, 2015
    0 people found this review helpful!
    Drew was a pleasure bs took graat cere of me! Most professional and friendly service!!
  12. User Score
    10
    December 23rd, 2014
    0 people found this review helpful!
    Jerry did an awesome job!!! Thanks for sending him our way. We feel so much better about having him and the other NCA team members looking out for our safety!
  13. User Score
    10
    December 15th, 2014
    0 people found this review helpful!
    Great company! Love these guys and would highly recommend.
  14. User Score
    8
    December 5th, 2014
    0 people found this review helpful!
    Alarm systems limited to basics (no video), but nice people and good price.
  15. User Score
    10
    December 1st, 2014
    0 people found this review helpful!
    Great service and everything was explained to us very thoroughly. We feel much safer and we would recommend NCA to everyone!
  16. User Score
    10
    November 26th, 2014
    0 people found this review helpful!
    Dustin was awesome. He knew exactly how to guide us to get the right security system we needed for our home. He was very knowledgeable, efficient and kind. We would not hesitate to recommend NCA to our friends.
  17. User Score
    10
    November 21st, 2014
    0 people found this review helpful!
    Fast. Friendly and thorough.
  18. User Score
    10
    November 20th, 2014
    0 people found this review helpful!
    Polite and informative, advised of all options.
    We’ve been customers for 15+ yrs and upgraded service today.
    Great company!
  19. User Score
    10
    November 20th, 2014
    0 people found this review helpful!
    Lonny was great! Professional and courteous…we feel secure. Excellent experience
  20. User Score
    10
    November 19th, 2014
    0 people found this review helpful!
    Everyone is responsive, quick and efficient
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Our Score
6.3
User Score
9.9
Rank this Company
Ratings Breakdown

Price

Cellular monthly price
$19.95

Up-Front Costs

Activation, Install & Equipment
$395

Technology & Equip.

10/10 = BEST
8/10

Contract Length

Total # of months
Monthly

Cancellation Policy

Can you cancel contract?
No fee

Monitoring

Response Time
Good

Time in Business

Total # of years
17 Years

A+

Customer Support

Good, Bad, Limited
Standard

Index

Quality Index (Below 413 is good)
508

Number of Reviews

User reviews here on BHSC
37
Our Score
9.4
User Score
8.5
Rank this Company
Ratings Breakdown

Price

Monthly Price (Copper package)
$19.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

10/10 = BEST
10/10

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay balance

Monitoring

Response Time
Fast

Time in Business

Total # of years
22 Years

A

Customer Support

Good, Bad, Limited
Good

SDM Rank

Top 100 Company Rank
15

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
779