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#43
national_certified_alarms_inc

National Certified Alarms, Inc.

Similar to: LiveWatch Security

Our Score
5.4
User Score
9.4

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Our Score
5.4
User Score
9.4
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$9.95–19.95

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

5/5 = BEST
3/5

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
None

Moving Policy

Can you move with system?
Undisclosed

Index

Quality Index (Below 413 is good)
508

Number of Reviews

User reviews here on BHSC
41

This Review is maintained by Chase Sagum

Review Last Updated: January 14, 2017

National Certified Alarms, Inc. (NCA) was started 16-years ago because the owners believed that consumers were paying too much for their alarm monitoring services.  Since that time their competitive rate of $9.95 a month has brought in thousands of new customers and helped revolutionize the home security industry. is one of the first security companies in American to do a non-contractual monitoring agreement.

Security System Overview

NCA was one of the first security companies in American to do a non-contractual monitoring agreement. NCA’s philosophy is that if the customer owns the equipment there is no reason it should cost $30 or more a month for monitoring. With NCA, they require that the customer purchase all the equipment upfront and then receive monitoring for as long as they want and can cancel at anytime. NCA can install both hardwired and wireless systems, but if you go with the wireless system the monthly cost for monitoring is $19.95 rather than $9.95. Either way customers are going to pay somewhere around $400-$500 initially and can customize their systems with motion detectors, door sensors, smoke and glass-break detectors, etc.

The Good

The key reason to go with NCA is that you are going to save money over the long run. Many other companies will offer “free” or $99 systems initially but then lock customers into 5 year agreements for $40/month or more. With NCA, you pay more upfront because you are buying all the equipment but are then saving money in the long run with a much cheaper monthly agreement.

The Bad

With a high satisfaction rating among their customers there is very little to complain about with NCA.  However, customers do need to be aware that most costs incurred will be upfront. If new customers are not in a position to front the costs of the equipment in their entirety then this might not be a feasible option.

The Bottom Line

NCA is a great company for anyone in the Southeastern United States who is looking for a great home security system at an excellent price. At around $10/month and no contract this is one of the best deals on the market today. View more companies

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.3
$19.99-$42.99
$0

#2

7.8
$34.99
$99

#3

6.1
$34.95-49.95
$99

#43
national_certified_alarms_inc

9.4
$9.95–19.95
Undisclosed

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41 National Certified Alarms, Inc. Reviews

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34
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  1. User Score
    3
    June 24th, 2017
    0 people found this review helpful!
    I entered into this with a 1 year contract, unfortunately in November of 2016, my husband passed away, so November was paid, as was December and I moved out at the end of December. I called to cancel, they (I thought) were very sincere in their regards and said under the circumstances since I was moving in with my son and I would have no control who was his provider of security they said they would terminate the contract. But they would have to come pick up all the equipment. The only thing they did when I moved in was replace the control box, everything else was already there. I told them it would be ok to get it all, it didn’t need to be there if there was no service. But they would need to come pick it up before I moved because I would no longer have access to the house. They said they would call..sometime in January they did, I went to talk to the people living there and they graciously said it was ok. I was to meet him there, I was there but he never showed up till 3 hours later and of course I wasn’t there so I don’t know what they took. Then today I receive a bill telling me I said I’d pay for the last 3 months of the service so I owe $119. I’m going to pay them because I don’t want it on my credit and that’s the only reason. So if you talk to billing at all, be sure you record your conversation, I wish I had then I could prove that I didn’t say that and they promised to cancel the contract. I don’t recommend them and therefore give them a lower score than I normally would have. As far as their service I assume it’s ok, never had a problem.
    Read More
  2. User Score
    0
    June 1st, 2017
    1 people found this review helpful!
    I called today inquiring about your product. I had several questions as to which type of monitoring would work best with the system I have now. after a few minutes the representative informed me he had a doctors appointment and needed to “rap this call up”. So I said “fine we’re done then” and hung up.
    Read More
  3. User Score
    10
    March 26th, 2017 Murfreesboro, TN
    0 people found this review helpful!
    The installer arrived on time which was good. The install was complete with instructions and even practice on alarm settings. The price was as quoted which is also good.
    Very good experience
    Read More
  4. User Score
    9
    March 24th, 2017 Lebanon, TN
    0 people found this review helpful!
    We have had 3 different services.. The rep called twice to verify his time, courteous, knowledgeable, welcomed questions and made sure we knew how everything worked before he left. Went over with us the best ways to keep the system at its ultimate function & how to keep the smoke detector clean We were extremely impressed with the explanation. We would recommend NCA
    Read More
  5. User Score
    10
    September 2nd, 2015
    0 people found this review helpful!
    Drew was very helpful and punctual
    Read More
  6. User Score
    10
    May 15th, 2015 Gallatin, TN
    0 people found this review helpful!
    Installer was on time, knowledgeable and properly evaluated placement of devices. I chose NCA because of reputation, and because over the long run it is the best value. Paying up front for equipment I own isn’t really any different than making a downpayment on a car or house. Home security is an investment in your peace of mind!
    Read More
  7. User Score
    10
    March 26th, 2015 Brentwood, TN
    1 people found this review helpful!
    NCA is great and inexpensive! I rate it a 10!
    Read More
  8. User Score
    9
    March 17th, 2015 Nashville, TN
    1 people found this review helpful!
    Our installer did a great job. He was friendly, knowledgeable and clearly explained our system to us.
    Read More
  9. User Score
    10
    March 12th, 2015 La Vergne, TN
    2 people found this review helpful!
    They did a wonderful job installing our system. He was very professional and courteous. He explained everything clearly on how to operate our system. I really appreciate his time and effort.
    Read More
  10. User Score
    10
    March 6th, 2015 Mount Juliet, TN
    1 people found this review helpful!
    Showed up on time and answered all questions. Very satisfied. Great customer service.
    Read More
  11. User Score
    10
    March 2nd, 2015 Antioch, TN
    1 people found this review helpful!
    Very nice company. Felt comfortable having them in our house.
    Read More
  12. User Score
    10
    February 12th, 2015 Murfreesboro, TN
    1 people found this review helpful!
    Excellent knowledge and service! Customer support is GREAT!!!
    Read More
  13. User Score
    10
    January 28th, 2015 Nashville, TN
    0 people found this review helpful!
    Very pleased with NCA
    Read More
  14. User Score
    10
    January 23rd, 2015 Brentwood, TN
    0 people found this review helpful!
    Good friendly service.
    Read More
  15. User Score
    10
    January 22nd, 2015 Murfreesboro, TN
    0 people found this review helpful!
    Drew was a pleasure bs took graat cere of me! Most professional and friendly service!!
    Read More
  16. User Score
    10
    December 23rd, 2014 Franklin, TN
    0 people found this review helpful!
    Jerry did an awesome job!!! Thanks for sending him our way. We feel so much better about having him and the other NCA team members looking out for our safety!
    Read More
  17. User Score
    10
    December 15th, 2014 Knoxville, TN
    0 people found this review helpful!
    Great company! Love these guys and would highly recommend.
    Read More
  18. User Score
    8
    December 5th, 2014
    0 people found this review helpful!
    Alarm systems limited to basics (no video), but nice people and good price.
    Read More
  19. User Score
    10
    December 1st, 2014 Nashville, TN
    0 people found this review helpful!
    Great service and everything was explained to us very thoroughly. We feel much safer and we would recommend NCA to everyone!
    Read More
  20. User Score
    10
    November 26th, 2014 Franklin, TN
    0 people found this review helpful!
    Dustin was awesome. He knew exactly how to guide us to get the right security system we needed for our home. He was very knowledgeable, efficient and kind. We would not hesitate to recommend NCA to our friends.
    Read More

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Our Score
5.4
User Score
9.4
Rank this Company

Ratings Breakdown

Price

Cellular monthly price
$9.95–19.95

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

5/5 = BEST
3/5

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
None

Moving Policy

Can you move with system?
Undisclosed

Index

Quality Index (Below 413 is good)
508

Number of Reviews

User reviews here on BHSC
41
Our Score
9.0
User Score
8.3
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
2,013