Power Home Technologies

Power Home Technologies

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Our Score

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User Score

Power Home Technologies was founded in 2004 and has since installed over 100,000 home security systems. The company has been recognized as Inc.'s 500/5000 fastest growing privately held companies for 5 years.

The company is headquartered in Raleigh, North Carolina and employs between 50 and 200 people. Check Power Home Technologies reviews to discover how customers have liked working with the smart home security company.

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Pros

  • Low Monthly Fee
  • Free Move Program
  • Equipment Protection
  • False Alarm Protection
  • Theft Coverage

Low Monthly Fee

Power Home Technologies offers two different monthly monitoring plans, both surprisingly low prices:

Home Monitoring Plan - $19.99

  • 24/7 Monitoring
  • Crash & Smash Protection
  • LiveVoice Assist
  • Smartphone Control
  • Home Automation

Home Monitoring w/ Automation Plan - $24.99

  • 24/7 Monitoring
  • Crash & Smash Protection
  • LiveVoice Assist
  • Smartphone Control
  • Home Automation
  • Live Video Streaming
  • Cloud Video Storage

In comparison to other companies in the industry, like Protect America, Vivint, Guardian Protection, and Brinks Home Security, Power Home Technologies offers very low monthly fees.

Customers would be wise to compare the Power Home Technologies to the rest of the companies in the industry.

Free Move Program

Should customers decide to relocate during the time of their service with Power Home Technologies, the company will provide a new security system absolutely free of charge. However, there are some conditions that must be met to be eligible for this program:

  • PHT customer for at least 1 year.
  • Contract must renew once you move.
  • Customer must own the new home.
  • The new home must be within PHT’s service area.

Equipment Protection

When equipment is damaged or malfunctioning, the company will cover the cost of repair or replacement.

Again, there are a few conditions to this perk. The security equipment must have been operating under normal conditions. The damage must be due to normal wear and tear and there may be a $50 fee for sending a service technician out to your home.

False Alarm Protection

Because False Alarms cost quite a bit of money for customers, Power Home Technologies will credit your account with $50 to help pay for the unfortunate fees that may follow a false alarm.

Theft Coverage

The company will also reimburse $500 of your insurance deductible should you lose property due to theft while Power Home Technologies equipment is properly operating in your home.

Cons

  • Limited Availability
  • Lack of Upfront Equipment Pricing

Limited Availability

Power Home Technologies is proud of the fact that it is a smaller, local company that serves the Southeast United States.

However, customers who would like to receive the company’s home security monitoring services but live outside the company’s boundaries are out of luck. As far as we can see, the company services the following states:

  • Florida
  • Georgia
  • Alabama
  • South Carolina
  • North Carolina
  • Virginia
  • Tennessee
  • Texas

Lack of Upfront Equipment Pricing

At this time, Power Home Technologies has no information online that shows its equipment prices.

This is important because although the company offers low monthly monitoring fees, it may offset the price by overpricing its equipment. However, there is no way to be certain until the company shares its equipment pricing.

Customers will have to call Power Home Technologies to find out exactly how much its security devices cost.

Our Recommendation

Power Home Technologies offers protection and coverage against possible theft, false alarm cost, equipment malfunction, or unforeseen relocations.

These are perks that are not often seen in the home security industry and suggest that Power Home Technologies has a specific interest in its customers’ needs. We recommend customers consider hiring Power Home Technologies, but only if you’ve compared it against the top home security companies first.

After all, the company is still relatively quiet about install fees and equipment costs.

Ratings Breakdown
Monthly Monitoring Fee $19.99-$24.99
Install & Equipment Fee Undisclosed
Contract Length 60 Months
Cancellation Policy Undisclosed
System Relocation Fee Free
Review Last Updated: June 22, 2020

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