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#1
protectamerica.com-82616 (1)

Protect America

Free equipment, Including camera and $0 in up-front costs

Our Score
9.0
User Score
8.4

Or By Phone:   1-(844) 946-8378

Our Score
9.0
User Score
8.4
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,878

This Review is maintained by Chase Sagum

Review Last Updated: March 13, 2017

Company Awards / Certifications

  • #1 Choice Overall Besty Award 2014
  • #1 Choice Overall Besty Award 2013
  • Ranked 13th in Top 100 Home Security Companies in SDM Magazine 2012
  • Consumers Digest Best Buy 2012
  • Consumers Digest Best Buy 2011
  • Consumers Digest Best Buy 2010
  • Consumers Digest Best Buy 2009
  • Consumers Digest Best Buy 2008
Protect America has provided one of the most affordable DIY home security solutions to over 500,000 families, and has been in business for over 20 years. Something that we really like about Protect America is its free equipment and zero upfront costs to get started. One drawback you might face with Protect America is its 36-month contract; however, due to Protect America’s excellent customer service the average customer stays with Protect America for over eight years.
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The Good

  • No Upfront Costs
  • Monthly Fees as Low as $19.99
  • Lifetime Equipment Warranty
  • New Simon XTi Control Panel & Home Automation Options
  • Live and Recorded Video Monitoring
  • 24/7 Landline, Cellular, and Broadband Monitoring
  • Free camera w/ purchase of any package (cellular or broadband only)

protect-america-camera
Protect America is one of the most affordable home security companies in the industry. While other companies will charge anywhere from $99 to over $400 in upfront costs, Protect America currently charges $0 in upfront fees. Protect America offers five different home security packages ranging from a locked-in rate at an average of $43.99 per month which is significantly cheaper than competing home security companies. Each package comes with a free lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge for as long as you are a customer.

Despite Protect America’s affordability, the company sacrifices nothing in terms of quality. Protect America now offers the new Simon XTi, a modern, sleek, and innovative control panel which integrates seamlessly with your smart phone. In addition to a wide array of home security features (including motion detectors, night vision cameras, door and window sensors, and more), the company offers a number of home automation solutions to help you control your security system remotely. Protect America’s SMART Connect mobile app controls door locks, lighting, and appliances, arms/disarms your entire security system, and streams or records live footage from up up to two of your security cameras simultaneously. Protect America offers flexible monitoring options for nearly every budget. Home security monitoring can be conducted via landline (least expensive), broadband, and cellular communication. Few home security companies provide all three monitoring channels

Protect America comes highly recommended by its customers. Customers who left reviews on our site have been boasting about Protect America’s customer service. They also note that Protect America’s do-it-yourself system, which is shipped right to your door, is very easy to install. Protect America has simplified the self-installation process with 24/7 support and a collection of online video tutorials. Protect America serves customers in all 50 states, while many of its competitors have a much more limited national reach.

The Bad

  • Lengthy 36-Month Contract
  • Cancellation Policy
  • Video Streaming Not Available on Landline Monitoring

One thing that we didn’t like about Protect America is its 36-month contract and its cancellation policy. Other home security companies offer their services with much shorter contracts or no contracts at all. And if it so happens that you cancel Protect America’s service, you will be required to pay 100% of the remaining balance of your contract. Other home security companies only require you to pay a percentage of the remaining balance (some as low as 20%). Paying the full balance can end up costing you hundreds of dollars if you haven’t been on the contract very long.

New customers have 30 days from the date their package was shipped to return their equipment without being bound to the 36-month contract. And while live and recorded video streaming is available on Protect America’s broadband and cellular monitoring options, it is not available with landline monitoring, meaning customers will need to pay extra for this important feature.

Customers don’t like the 36-month contract either, and have reported several issues revolving around the contract. Other customers complained that Protect America’s equipment was not functioning properly, specifically sensors triggering false alarms.

The Bottom Line

Based on our research, you likely won’t find a more affordable home security company than Protect America. It is a solid home security company with packages starting at only $19.99 per month and no upfront or installation costs. Protect America’s lifetime equipment warranty is a special feature that few other home security companies can match. But if you are looking to hire a company to professionally install your home security system than Protect America is not for you. Protect America’s 36-month contract and cancellation policy may deter you from purchasing its service, but given the high volume of positive user reviews praising Protect America’s customer service, it’s easy to understand why most of Protect America’s customers renew their contracts more than once. Protect America is a great choice for those looking for the self-install system with both the most equipment, and the least amount of upfront costs.

Section 1

Customer may cancel this Agreement by returning the Equipment within fourteen (14) days of the initial shipment date from PAI to Customer. The return package must be postmarked within 14 days of the original shipment date and returned postage paid to Protect America, Inc., 3800 Quick Hill Road, Building 1-100, Austin, Texas 78728. This Agreement will not be cancelled until the returned equipment is received at Protect America, Inc. Customer shall be required to provide proof of delivery if requested. A $79.00 restocking fee, debited from Customer’s account submitted as part of this Agreement, shall be assessed on all returns.

Why it’s important

You have 14 days to cancel the agreement.  The equipment package must be postmarked within 14 days of the original shipment date.  Also, there will be a $79 restocking fee.

Section 5

Assignees / Contractors. PAI shall have the right to assign this Agreement to any other person, firm, corporation or entity without notice to Customer and shall have the further right to subcontract any monitoring service or other services which it may perform. Customer acknowledges this Agreement, and particularly those paragraphs relating to PAI’s maximum liability, third party indemnification and warranty limitations, inure to the benefit of and are applicable to any assignees or subcontractors (including Monitoring Facility and Collection Agency) with the same force and effect as they bind Customer to PAI. Customer may not assign Customer’s rights under this Agreement without PAI’s written consent.

Why it’s important

Protect America can give a contractual agreement to any other corporation or third party without noticing the customer.  If the agreement is given to another entity it still has the same force and effect that it would have with Protect America.

Section 6

Limitation of Liability. CUSTOMER UNDERSTANDS THAT PAI IS NOT AN INSURER OF THE SAFETY OF CUSTOMER OR ANY PROPERTY. CUSTOMER AGREES TO OBTAIN, AT CUSTOMER’S SOLE COST AND EXPENSE, ANY INSURANCE COVERAGE CUSTOMER DESIRES TO HAVE TO INSURE AGAINST PERSONAL INJURY, PROPERTY LOSS OR DAMAGES AT THE PREMISES WHERE THE EQUIPMENT IS LOCATED. PAI SHALL NOT BE LIABLE FOR LOSS OR DAMAGE, RISK, INJURY, DEATH OR EFFECTS OF ANY HAZARD OR EVENT, PROPERTY LOSS OR DAMAGE DUE DIRECTLY OR INDIRECTLY TO ANY FAILURE TO DETECT OR AVERT AN OCCURRENCE OF AN EVENT THAT THE SERVICE IS DESIGNED TO DETECT OR AVERT.

Why it’s important

Protect America is not an insurer of property or safety of customer and does not provide any guarantee of such.  It is the home owner’s job to obtain insurance and maintain coverage against personal injury, property loss, and damages. 

Section 9.1

If Customer defaults with respect to payment of Monthly Monitoring Fees more than two (2) times in any calendar year, or monthly monitoring fee becomes sixty (60) days past due, then Customer agrees that PAI may terminate service and the remaining applicable balance of the Agreement will be immediately due and payable. PAI may draft Customer’s account for the entire remaining balance, disconnect monitoring with prior notice or require Customer to pay yearly in advance for services. In addition, Customer agrees PAI will have no liability if disconnection occurs due to a past due balance or otherwise.

Why it’s important

If a customer misses at least two monthly payments and becomes sixty days past due, then Protect America can cancel the agreement and requires customers to pay the remaining monitoring balance.  

Section 9.2

PAI may suspend or cancel this Agreement, without notice and without liability or penalty in the event the Monitoring Facility, the communications facilities connecting Customer’s location to the Monitoring Facility, or other equipment are destroyed by fire, catastrophe or by any other means, or are so substantially damaged that it is impractical to continue service; or in the event that PAI is unable to either secure or retain the connections or privileges necessary for the transmission of signals between Customer’s location and the Monitoring Facility and the law enforcement agency or other emergency contacts for any reason or cause whatsoever. PAI assumes no liability for the interruption of the service due to any cause and PAI will not be required to supply the Service to Customer while interruption of the Service for any cause continues and Customer is not entitled to any refund or credit of any charges for such interruption of service.

Why it’s important

If for some reason the connection to the home security system becomes lost or unable to maintain, Protect American can cancel the agreement without liability or penalty.  They are not responsible for any lost connect or interruption of service due to events out of their hands.

The Good

Protect America (PA) offers a basic home automation package that is ran through the home security control panel.  The home automation equipment adds wireless control to everyday household tasks such as turning lights off and on and controlling various appliances, it can even lock and unlock the front door.  All of this equipment is able to function together through Z-Wave technology, which is the most widely recognized standard for home automation.  Also, the system is a self-install product, meaning the home owner can install the new equipment at their convenience.

After a customer purchases a security system and decides to further their remote access by including home automation they can choose to either purchase the pieces separately (which give the home owner full ownership of the equipment) or lease a set of equipment which costs the home owner zero money down (through this option PA maintains the rights to the equipment).  The choice to buy or lease is a nice option which many home security companies do not provide.  With either route the following options are available:

  • keychain remotes
  • appliance module (for controlling non-PA equipment)
  • indoor siren
  • freeze sensor (for monitoring the temperature of the plumbing system)
  • flood sensor
  • door sensors
  • email and text notifications

The Bad

If you choose to go with the basic home automation package for zero money down this package does not include as much equipment as most home automation packages provided by other companies.  For example, in their “free” offer they only include 1 appliance module, 1 indoor siren, 1 freeze sensor, and 1 flood sensor.  For anything else you must pay extra.  Most home automation packages include at least one video camera and a video monitoring system, however, PA customers must pay an extra $199 for the camera and an extra $10 a month for monitoring.

The Bottom Line

Protect America provides a basic home automation package for nothing down, which is a nice extra feature if you already own a home security system through them.  However, if you want extra features such as door control and video monitoring it costs extra and can add up quickly.  We suggest you discuss package options with a Protect America representative to determine if their home automation system is right for you.

Security System Overview

Protect America began offering the Simon XTi which is a better, more modern control panel than the Simon XT which you can see below. You’ll only be able to take advantage of the Simon XTi with a Silver package and above as well as broadband and cellular monitoring.

Simon Xti

Protect America also offers a wireless and easy-to-install system called the Simon XT. Some of the unique upgrades featured in the Simon XT system include: compact design, LCD display, more wireless zones, and an event history log. One key feature that is important to note is the built in voice dialer. When certain system events occur, like triggered sensors, the alarm will call any phone you choose to alert you with a voice message. Here’s what you get with the Protect America Gold Security Package (free*):

  • 100% wireless system.  Easy to install with no drilling required
  • Simon XT control panel
  • 12 door/window sensors
  • 1 motion detector
  • 3 security stickers
  • 1 security yard sign
  • Owner’s manual
  • Free exclusive interactive monitoring app for smartphones
  • 100% Lifetime warranty on every piece of your system

The Simon XT:

The Simon XT should be placed where it is easily accessible. The Simon XT allows users to call for help (emergency responders), arm/disarm your system, and control the functionality. The Simon XT has the ability to control up to 40 security equipment controls (including sensors and home automation functions). The Simon XT is basically the brain of the Protect America security system, and it allows you to control all features and equipment.

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The Simon XT Touchscreen allows you to voice commands and offers a a substitute for when you cannot check the main control panel.

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Video Surveillance Cameras:

Users will want to place Protect America’s video surveillance cameras in high traffic areas, like by door entries/exists and hallways. Protect America enables users to view the video surveillance through their “Smart Connect App.” Live footage from the camera can be viewed at anytime from anywhere as long as they have WiFi connection. The video is high quality and can be easily accessed.

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Mini Pin Pad/Talking Wireless Keypad:

The Mini Pin Pad is not necessary, but it does add a level of security in the event of an emergency. These pin pads allow you to call for help and alert the authorities/responders. These pin pads also allow home owners to alarm and disarm the security system by typing in a personalized code. The pin pad allows for additional convenience and ensure the security system is armed when it needs to be.

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The talking wireless keypad has the same functions as the mini pin pad, meaning it can arm, disarm, and send emergency signals to the authorities. It allows you to communicate and can mounted on your wall.

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Sensors:

Protect America offers several different types of sensors. They have the door and window sensors which detect whenever the door or window is opened. The Protect America door and window sensors are wireless micro sensors which means they do not have to be plugged into your wall and are hidden out of the way. It is advised that customers place a sensor on every door and window for optimum security.

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Protect America also has a garage door sensor. There can be several thousands of dollars stored in garages, which means it is critically important to protect it. Keep your cars, bikes, tools, and other items stored in your garage safe by installing a garage door sensor. These sensors are mounted on the inside of your garage door.

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There is also the option to install motion detectors. These motion detectors are easy to install, and they detect both heath and movement within a 25 foot range in a 90 degree arc. They can be installed in the corners of rooms, and it is recommended to put these in high traffic areas in your home.

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Lastly there is the Glass Break Sensor that is to be mounted in an open space near windows or glass doors that you would like to secure.

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Protect America offers some of the latest and most advanced technology on the market. Since Protect America allows their customers to customize their home security system to fit their home, it provides a high level of security that ensures your home and family’s safety. For a low monthly monitoring fee, Protect America’s security system will secure your home’s vulnerabilities.

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1,878 Protect America Reviews

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  1. User Score
    0
    April 25th, 2017 Union, KY
    0 people found this review helpful!
    Call the better business bureau and report and file a complaint with bbb. Go to your state consumer protection site and report the bad company tactics! Maybe then they will listen
    Read More
  2. User Score
    0
    April 24th, 2017
    4 people found this review helpful!
    SYSTEM STOPPED WORKING FOR ALMOST TWO MONTHS AND NEVER GOT A CALL FROM THEM. WHEN FOUND OUT AND CALLED, I WAITED FOR ALMOST AN HOUR EVERY TIME WITHOUT LUCK BUT WHEN CALL AND PICKED NEW CUSTOMER THEY ANSWERED IN LESS THAN 5 SECOND.
    WARNING!!!! STAY AWAY FROM THESE COMPANY…. INVESTIGATE YOU WILL FIND BETTER OPTIONS…
    Read More
  3. User Score
    0
    April 22nd, 2017
    1 people found this review helpful!
    If you in the military do NOT go with this company!! We were told that we could stop our contract in case we receive m military order to pcs, well that NOT HAPPENED. We now live on military base with no need for Home Security and guess WHAT WE STILL HAVE TO PAY NOW FOR ALMOST 8 MONTH OUR MONTHLY BILL. Absolutely not military friendly and we will never recommend them or ever use them again.
    Read More
  4. User Score
    0
    April 21st, 2017 Elbert, CO
    1 people found this review helpful!
    As a security expert and as a consumer, I was thoroughly disappointed with the service provided by this company. It was completely worth paying out the remainder of the contract (2.5 years) and using a different company. I simply do not understand the rating of this company. Poor customer service, poor security service, poor products and poor guarantee. It is a bait and switch with a 36 month contract, with no effort to retain service. It is all about the monthly payment and the contract.
    Read More
  5. User Score
    0
    April 21st, 2017 Plano, TX
    1 people found this review helpful!
    My contract is expired and I contacted the Retention Team about lowering my monthly rate or canceling. I found on your own site that you will, verbatim, “if you happen to find out that Livewatch is offering a slightly lower monthly rate, we’ll match it.” Over two days of back and forth, I was continuously told that you all refuse to match their rate. I even went so far as to send a written quote detailing an offer from Livewatch, and a screenshot and link of your OWN web site promising to match their monthly rate offer. This took several phone calls, tons of my time, all while your company refused to honor what your web site promises. I have asked for a manager, only to be put on hold forever and then told they’re not available. After the last offer Ashley made, still much higher than Livewatch, I advised her to cancel. Only then-after TWO DAYS of talking about it-she refused to cancel service until the END OF MAY. Your company engages in deceptive practices. I am filing a BBB complaint as we speak, as well as considering a lawsuit for false advertising and deceptive practices. Your agents need to be advised of what your web site promises and they need to honor it. Also, if my contact is expired, there is no reason you should require my service to continue for over another MONTH. I am going to blanket the internet with reviews and warnings against using your company due to your deceptive practices.
    Read More
  6. User Score
    0
    April 20th, 2017
    2 people found this review helpful!
    I canceled and paid the full contract now they are sending me invoices again and said I have to write to them 30 days prior to cancellation, I am not paying them another dime. They sent me a link to cancel but it is a link to pay them not cancel a bunch of crooks. That is why their services are so cheap.
    Read More
  7. User Score
    0
    April 19th, 2017
    9 people found this review helpful!
    I’ve been a Protect America (PA) customer for 3 years. However, I finally bought my first home in December and moved into it. My contract with (PA) was actually up in January. So I called in at the end of that month and was told that I had 1 more month left on the contract. Weird because I got the contract in January 2014, but they said it wasn’t up until February 2017?

    Long story short, I had paid over $200 for service that I did not have activated or setup. I moved out of the property where we previously lived. I called to cancel my service last month and was charged again this month (April 2017). When I called to find out why, I was told that I didn’t cancel in time and that when I received the cancellation email, it explained all of that.

    I spoke with a Supervisor named Damon who was no help at all. Instead of this man actually trying to help, he hurt his company. How, because I am on here letting everyone know that although I was a GREAT customer for 3 years, never missed payments, actually completed the contract, etc., when I asked for a REFUND on ONLY the $54.99 payment that debited on 4/1, he wouldn’t do it. I wasn’t asking for the previous 3 months, which I should get back as well. But because there was a lot of back and forth, I decided to just bite the bullet and hope that he would have a moral conscience and just refund this months fee.

    Nope. All he could do is quote the policies of this company.

    It doesn’t matter how great a customer you are with this company. They will keep trying to nickel and dime you. All of the negative posts on here are true. There are reasons why sites like this exist and that’s to help consumers make an informed decision on where to spend their money.

    Don’t spend it here.

    Read More
  8. User Score
    1
    April 18th, 2017 Columbus, GA
    10 people found this review helpful!
    After a 3-year service contract I decided to discontinue. I was forwarded to 2 different people until I spoke to someone able to cancel service. She would not take no for an answer, and informally left me with the impression I was going to have my house robbed. After 20 minutes of selling fear, I was directed to my e-mail for an on-line link to discontinue service. The E-mail never came, I had to call back, get forwarded through 2 different people again, and request another E-mail. Then, because I canceled on the 12th, I was made to pay for that month and the following month because they can’t prorate service.
    Read More
  9. User Score
    0
    April 14th, 2017 Sanford, NC
    14 people found this review helpful!
    Been a customer for 5 years. Got talked into a new three year contract by salesman offering new control box and wifi door lock. The door lock came and it was the wrong finish so they replaced it. The second one was installed and with a day the lock jammed and killed my batteries. They told me they were sending me another lock but the next day they called me back won’t send me a new lock now. Instead they’ve decided to waste my time. First you wait to get through then they want to troubleshoot the lock but they can’t fix it so now they say I have to call Quickset who wants to waste more of my time. They don’t care about inconveniencing the customers and wasting hour of your life it there is the slightest problem, DO NOT USE THIS COMPANY. THEY DONT CARE IF YOUR SENSORS ARE FAILING. THE ONLY TIME YOU INTERACT WITH THEM IS WHEN THEY FURTHER INCONVENIENCE YOU BY HAVING TO CALL IN MONTHLY FOR YOU TEST. THE BOTTOM LINE IS THEY SAID THEY WOULD REPLACE THE LOCK AND THEN THEY DIDN’T. I WILL BR BREAKING MY CONTRACT AS SOON AS I WANT MORE OF MY LIFE WASTED ON THE PHONE WITH THE TOTALLY INADAQUATE CUSTOMER SERVICE. REMEMBER YOU WORK FOR THEM…
    Read More
  10. User Score
    0
    April 13th, 2017 Spring, TX
    20 people found this review helpful!
    I had protect America for 5 years and always had equipment issues because it’s cheap. When I relocated to Florida they did everything possible to prevent from me canceling their service. I wasn’t bill for two months after cancelation then they began to back date their billing. According to them apart from canceling with them that I needed to send them a letter stating my wishes to cancel. Initially an email didn’t suffice until I began the second attempt to cancel (6 months later) because at this point I wasn’t so nice. It bothers me that before speaking to me about my account, they ask for personal questions to clear me. You would think that it would be enough for me to do a regular phone cancelation. I’ve decided not to keep fighting and just pay for the time after my first cancelation, but think that its important to share my experience with this company.
    Read More
  11. User Score
    0
    April 12th, 2017
    23 people found this review helpful!
    I have been battling this company for over two years to stop debiting my account. I have emailed, sent snail mail, spent hours on the phone but these people will not stop. Do not do business with this organization.
    Read More
  12. User Score
    0
    April 11th, 2017
    15 people found this review helpful!
    Once you sign there is no way out … Heartless business model. no cancellation at anytime for any reason. shouldn’t security companies help the customer ? this one helps it self and only cares about your money.
    Read More
  13. User Score
    0
    April 10th, 2017 Rigby, ID
    14 people found this review helpful!
    These people lie. Very easy to get but very hard trying to cancel after the contract is up. My contract was up and I call starting in Dec 2016 and I talked to many people and each gave a different answer and when you tell the next person what other person said they say they don’t care what the other said. The last person I talked to Thomas Champlin said to pay $74.97 and that would be the end of it. I wanted to take them to court but I paid it. Then I get another bill telling me that I owe another $24.99 and that is the last payment and they don’t care what Thomas said. So now I don’t know that if I pay the $24.99 I will get another bill and if I call the next person will say ” I don’t care what the other said” Do not get this company or you get locked in for 3yrs and can’t get out. They lie with a smile
    Read More
  14. User Score
    3
    April 10th, 2017 Satellite Beach, FL
    21 people found this review helpful!
    The system is cheap. I’ve had the system for over 3 years and the day the contract expires it’s gone. There is a constant problem with the sensors. Batteries are always going dead. When the alarm goes off the monitor system calls but can’t actually help. Heaven forbid it ever becomes a real world event. The technical support has extremely limited hours and depending on how many techs you talk to after the 3rd or 4th you find someone who knows how to resolve your problem until the next time, which is going to happen in 90 days or less. This is a.great system if you only plan on opening the doors once a month and never crack the windows open. Poor, poor support for adequate system. My 3 of 10 rating is being kind.
    Read More
  15. User Score
    0
    April 8th, 2017
    12 people found this review helpful!
    Even after the contract time it is a major hassle to cancel. It has taken me several months, and they always charge you for the upcoming month. I have spent nearly two hundred since I got rid of their equipment. I have waited on hold for nearly an half an hour, and then you have to wait on hold for another half hour to talk to the only person who can cancel you. There are other companies for the same price with easier customer service, their computer phone system just keeps giving you options, you click, and then more options. Getting the human needed is nearly impossible. I don’t think you should have to go through all that to cancel, and it should not be ok to charge you for a service you are not using.
    Read More
  16. User Score
    0
    April 7th, 2017 Young Harris, GA
    13 people found this review helpful!
    We have been Protect America customers for 5 years. . We moved and tried to cancel the service…and very quickly found out there is NO cancellation with them. They expect you to pay the whole contract out, whether you live there or not, regardless of how long you have service with them or whose equipment they are monitoring for you. . Most reputable companies try to work with you, they do not. Most reputable companies extend service monthly after the first 3 year contract is up, they do not….they sign you to another 3 year contract. Any contact with them requires an hour on hold (phone) or bounced emails. Their standard (AND ONLY) response is” read your contract”. DO NOT use Protect America……they take advantage of their customers. I will be contacting the Attorney General in Florida to file a complaint regarding their practices. BUYER BEWARE.
    Read More
  17. User Score
    10
    April 7th, 2017 Austin, TX
    3 people found this review helpful!
    Answered all my question, Jose the installations representative has good knowledge of the system and very patient.
    Read More
  18. User Score
    10
    April 7th, 2017 Laconia, NH
    3 people found this review helpful!
    This system was acquired to replace my 3-year old ADT system. Much more robust, the monthly fee is considerably lower and does not increase like ADT has done, and the sensors are pre-loaded so installation is a charm. The APP for iPad, IPhone or Android is very easy to load and use. Beats the crap out of using those small hand FOBs (but they are included also).
    Read More
  19. User Score
    0
    April 5th, 2017 Wichita, KS
    7 people found this review helpful!
    simply awful. from start to finish was a horrible experience.
    Read More
  20. User Score
    0
    April 1st, 2017 Pomona, CA
    10 people found this review helpful!
    The worst alarm company ever. Stay away!
    Read More

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Our Score
9.0
User Score
8.4
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,878
Our Score
9.0
User Score
8.4
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,878