Best Home Security Companys

132 Companies 16,315 Real Customer Reviews

#1

Protect America

Protect America is available nationwide with $0 upfront and monthly monitoring starting at $19.99.

Our Score
8.9
User Score
7.7

Or By Phone:   1-(888) 591-5130

Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,392

This Review is maintained by Chase Sagum

Review Last Updated: August 21, 2019

In business for over 25 years, Protect America is the top-rated company on Best Home Security Companys for their pricing, customer service, equipment, and customer reviews. Read our summary of Protect America, or browse our 2,ooo+ customer reviews below.

Pros

No Upfront Equipment Costs

What sets Protect America apart the most from other home security companies is that there are no upfront costs. Instead, customers can pay for their equipment in their monthly bill with no interest charged. This makes Protect America one of the most affordable home security companies in the industry. While other companies will charge anywhere from $99 to over $400 in upfront costs, Protect America currently charges $0 in upfront fees. However, those who want to purchase their equipment outright still can.

Low Monthly Monitoring Fees

Protect America offers five different home security packages ranging from a locked-in rate starting at $19.99 per month (landline monitoring), one of the cheapest monthly monitoring packages available in the home security industry. Minimum monthly monitoring with cellular is $41.99/month, on par with other companies. Monitoring includes free equipment (see above).

  Protect America Frontpoint ADT Vivint
Equipment Upfront $0 $69 - $833 Yes; Price Undisclosed $500 - $1800
Basic Monthly Monitoring $19.99 - $41.99 $34.99 $27.99 - $52.99 $29.99
Video Monthly Monitoring $24.99 - $49.99 $49.99 $58.99 $49.99
Equipment Financing Available No Undisclosed $12 - $30/mo
Contract 3-year 3-year 3-year 5-year
Installation DIY DIY Professional; $99 Professional; $50-$200

Lifetime Equipment Warranty

Each package comes with a free lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge for as long as you are a customer. Once you sign a contract with Protect America, your rate is locked in. They will not raise your monthly monitoring fees as long as you are under contract.

24/7 Landline, Cellular, and Broadband Monitoring

Protect America offers flexible monitoring options for nearly every budget. Home security monitoring can be conducted via landline (least expensive), broadband, and cellular communication. Few home security companies provide all three monitoring services.

Protect America Reviews

Protect America comes highly recommended by its customers. Customers who left reviews on our site have been boasting about Protect America’s customer service. They also note that Protect America’s do-it-yourself security systems, which are shipped right to your door, are very easy to install. Protect America has simplified the self-installation process with 24/7 support and a collection of online video tutorials. Read customer reviews here.

DIY Security Solution

Protect America is a DIY security solution, meaning you install the security equipment at home on your own without the help of a professional. The DIY process is simple and will take you less than an hour to complete. This can provide peace of mind to consumers looking to get their home security system installed quickly and easily.

Get a free quote from Protect America

Cons

36-Month Contract

One downside of Protect America is its 36-month contract and its cancellation policy. Some home security companies offer their home security services with shorter contracts or no contracts at all; however, a 36-month contract is quite common within the industry.

Cancellation Policy

If you do decide to cancel Protect America’s services, you will be required to pay 100% of the remaining balance of your contract. Other home security companies may only require you to pay a percentage of the remaining balance. Paying the full balance can end up costing you hundreds of dollars if you haven’t been on the contract very long. Be sure to research Protect America’s terms before committing to a contract.

New customers have 30 day money-back guarantee. During that time, they can return their equipment without being bound to the 36-month long-term contract.

Video Streaming Not Available with the Landline Monitoring Service

While live and recorded video streaming is available on Protect America’s broadband and cellular monitoring services, it is not available with landline monitoring, meaning customers will need to pay extra for this important security feature.

Our Recommendation

Based on our research, you likely won’t find a more affordable home security company than Protect America. It is a solid home security company with packages starting at only $19.99 per month with no upfront or installation costs, so you get the most equipment and the least amount of upfront costs. We recommend them for their low price and great customer reviews. Learn more from Protect America.


About Protect America

Monitoring Plans

Add an indoor video camera or a video doorbell camera for just $7 more a month to any of these plans. Add both cameras for $10/month on any plan (includes monitoring).

Copper
Landline: $19.99/mo
Broadband/Cellular: $41.99/mo

  • Control panel
  • 3 door / window sensors
  • 1 motion detector

Silver
Landline: $37.99/mo
Broadband/Cellular: $49.99/mo

  • Control panel
  • Smartphone app
  • 9 door / window sensors
  • 1 motion detector

Platinum
Landline: $42.99/mo
Broadband/Cellular: $54.99/mo

  • Control panel
  • Smartphone app
  • 14 door / window sensors
  • 1 motion detector

Additional Equipment

  • Door/window sensor: $39
  • Motion detector: $99
  • Glass break detector: $99
  • Smart lock: $229
  • Keychain remote: $49
  • Indoor camera: $100

Protect America integrates with smart home automation products, such as lighting, garage door control, smart locks, smoke and fire detectors, lighting, smart appliances, and more.

Mini Pin Pad/Talking Wireless Keypad

The Mini Pin Pad is not necessary, but it does add a level of security in the event of an emergency. These pin pads allow you to call for help and alert the authorities/responders. These pin pads also allow homeowners to alarm and disarm the security system by typing in a personalized code. The pin pad allows for additional convenience and ensures the security system is armed when it needs to be.

Video Surveillance Cameras

Users will want to place Protect America’s video surveillance cameras in high traffic areas, like by door entries/exits and hallways. Protect America enables users to view video surveillance through their “Smart Connect App.” Live footage from the camera can be viewed at any time from anywhere as long as they have a WiFi connection. The video is of high quality and can be easily accessed.

Sensors

Protect America offers several different types of sensors. They have the door and window sensors which detect whenever the door or window is opened. The Protect America door and window sensors are wireless microsensors which means they do not have to be plugged into your wall and are hidden out of the way. It is advised that customers place a sensor on every door and window for optimum security.

Motion Detectors

There is also the option to install motion detectors. These motion sensors are easy to install, and they detect both heat and movement within a 25-foot range in a 90-degree arc. They can be installed in the corners of rooms, and it is recommended to put these in high traffic areas in your home.

New Simon XTi Control Panel

Despite Protect America’s affordability, the company sacrifices nothing in terms of quality. Protect America now offers the new Simon XTi, a modern, sleek, and innovative control panel which integrates seamlessly with your smartphone through the Protect America app. The Simon XT Touchscreen allows you to voice commands and offers a substitute for when you cannot check the main control panel.

Protect America’s Home Automation Options

In addition to a wide array of home security features (including motion detector, night vision cameras, door window sensors, glass break sensors and more), the company offers a number of home automation solutions to help you control your security system remotely through Protect America’s SMART Connect app.

Protect America’s basic home automation package runs through the home security control panel. The home automation equipment adds wireless control to everyday household tasks such as turning lights off and on and controlling various appliances. It can even lock and unlock doors. All of this equipment is able to function together through Z-Wave technology, which is the most widely recognized standard for home automation. Also, the system is a self-install product, meaning the homeowner can install the new equipment at their convenience.

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2,392 Protect America Reviews

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  1. User Score
    8
    May 17th, 2019
    1 people found this review helpful!
    They are responsive, not too many deals. They came in handy when I really need some security. I do like the fact that they respond quickly to alarms and to urgent needs.
    Read More
  2. User Score
    10
    May 17th, 2019 Downey, CA
    0 people found this review helpful!
    Excellent customer service. Love the system.
    Read More
  3. User Score
    10
    May 15th, 2019
    1 people found this review helpful!
    Just signed up. The representative went out of his way to get me the best price and answered all of my questions. I read all of the cancellation reviews and getting a little scared. Does this company really not let you cancel after 3 years? My experience with adt makes protect america look like angels.
    Read More
  4. User Score
    8
    May 9th, 2019 Tampa, FL
    1 people found this review helpful!
    Would like a panic button on the fab. Compared to ADT, equipment seems poor quality.
    Read More
  5. User Score
    6
    May 9th, 2019 La Grange, GA
    2 people found this review helpful!
    Limited options for quality equipment, doorbell cameras, the app could be updated. The equipment works as it should, I would just like more options. I will be purchasing security cameras for outside from somewhere else.
    Read More
  6. User Score
    10
    May 9th, 2019 Fayetteville, NC
    0 people found this review helpful!
    efficiency, price, easy availability..quality
    Read More
  7. User Score
    8
    May 9th, 2019 White Hall, WV
    0 people found this review helpful!
    It would be 5 stars but the app to control the system is constantly not working/connecting to the system while away.
    Read More
  8. User Score
    6
    May 9th, 2019 Selbyville, DE
    0 people found this review helpful!
    Confusing set up and need different sensors then provided.
    Read More
  9. User Score
    10
    May 9th, 2019 High Point, NC
    0 people found this review helpful!
    Ease of equipment and adding other products to the system
    Read More
  10. User Score
    10
    May 9th, 2019 New Kent, VA
    0 people found this review helpful!
    The best thing is the quick responses from Protect America
    Read More
  11. User Score
    10
    May 9th, 2019 Orlando, FL
    0 people found this review helpful!
    The system was easy to set up and have them activate. I really like the app that you can use to control it.
    Read More
  12. User Score
    10
    May 9th, 2019 Dandridge, TN
    0 people found this review helpful!
    The security system works very well. I have had a couple of incidents where I didn’t turn of the alarm in time, but besides that it is great.
    Read More
  13. User Score
    10
    May 9th, 2019 Maryville, MO
    0 people found this review helpful!
    I live out in the country so it is really nice being able to have a security system for my home. I had the motion sensors on and at 2 o’clock in the morning, it detected my grandson and the alarm went off so I know this thing works. They’re going to call you if the alarms go off. Protect America is a good company.
    Read More
  14. User Score
    8
    May 9th, 2019 Fort Lauderdale, FL
    0 people found this review helpful!
    I like how you can manage it yourself. It works properly and it is a good company. The price is good too.
    Read More
  15. User Score
    10
    May 9th, 2019 Houston, TX
    2 people found this review helpful!
    They are very knowledgeable and helpful. I am very happy with Protect America.
    Read More
  16. User Score
    8
    May 9th, 2019 Alafaya, FL
    0 people found this review helpful!
    The system was easy to install and the price was competitive.
    Read More
  17. User Score
    10
    May 9th, 2019 Arlington, TN
    0 people found this review helpful!
    They were able to answer all of my questions that I had. The installation was very quick and simple. It took 15 minutes. I am extremely happy with it.
    Read More
  18. User Score
    8
    May 9th, 2019 Columbus, IN
    1 people found this review helpful!
    The different Protect America people that I dealt with all were excellent.
    Read More
  19. User Score
    10
    May 9th, 2019 Herndon, VA
    0 people found this review helpful!
    Easy to set up. The rate is slightly high and would be better if was down.
    Read More
  20. User Score
    8
    May 9th, 2019 Camden, DE
    0 people found this review helpful!
    Researched Protect America online and when they got back to me, they were very thorough for what I needed. They call me very quickly and they helped me with the set up. It seems to be very advanced and user friendly. I like the mobile app and the ease of use.
    Read More

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Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,392
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,392