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#122
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Safeguard Security & Communications Inc

Similar to: ADT Security

Our Score
1.1
User Score
3.7

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Our Score
1.1
User Score
3.7
Rank this Company

Ratings Breakdown

Price

Monthly cellular price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

5/5 = BEST
Undisclosed

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
3

This Review is maintained by Chase Sagum

Review Last Updated: January 14, 2017

Safeguard is Arizona’s largest family-owned and locally operated security provider and has been protecting local families and businesses for over 50 years. Headquartered in Scottsdale, AZ, with offices in Prescott and Santa Fe, NM, Safeguard offers innovative solutions and technology to protect to protect both commercial and residential buildings.

Security System Overview

Safeguard Security offers a starting package that is comparable to many other dealers in the industry.  Their basic package includes a 100% wireless system that uses Honeywell equipment and is monitored in-house. All basic packages come with the following:

  • 1 control panel
  • 3 door sensors
  • 1 motion sensor
  • 1 key fob
  • Sign & Stickers
  • 24/hr monitoring

The Good

Safeguard Security has years of experience and high customer satisfaction. For new customers with a flexible budget Safeguard offers a unique approach towards contracts.  Most security dealers require a certain length of contract, typically around 3-5 years; however, if you can afford to pay extra upfront for some or all of the equipment you can lower the contract length.  This policy is rare in the industry and shows Safeguard’s commitment to customer satisfaction.

The Bad

Safeguard Security and Communications Inc. offer a warranty, but when when the warranty runs out, you will have to purchase an extension. There is also the option of purchasing rental programs to help cover the cost of replacing equipment, but it will cost you a few extra bucks to extend the warranty or purchase a rental program.

The Bottom Line

Safeguard is one of the most reputable and experienced companies in Arizona and as such has built up a large clientele in the area.  With this type of reputation it would be a good option to look at if you want a good local company but also want the flexibility to customize your contract length.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

8.3
$19.99-$42.99
$0

#2

7.9
$34.99
$99

#3

6.1
$34.95-49.95
$99

#122
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3.7
Undisclosed
Undisclosed

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3 Safeguard Security & Communications Inc Reviews

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  1. User Score
    1
    May 9th, 2017 Scottsdale, AZ
    1 people found this review helpful!
    We cancelled after 20 years with this organization. At the time we were paying over $50. per month for service and while out of town received a notice of a water leak from our water company. I called and left a voice message for Safeguard and requested to have their on premise roving security truck stop at our house and turn off the water. No response to my request was received and the next day I called again and could not reach a real person and left a message asking for a return call. Never received a return call. When I returned home I cancelled our service and wrote a letter to Safeguard’s V.P. which was never responded to.
    Read More
  2. User Score
    0
    June 29th, 2015 Phoenix, AZ
    8 people found this review helpful!
    They are the worst company. They are Rude and treat there employees with no respect and in a threatening and intimidating matter. Most behind closed doors. They rarely monitor as Most employees are asleep on their shift. Free equipment is great but watch for what comes with it.
    Read More
  3. User Score
    10
    January 23rd, 2015 West Palm Beach, FL
    4 people found this review helpful!
    Great company even better customer service all installation was free ..alll I pay monthly is 35 bucks better to get it from a rep than online cost us nothing at all
    Read More

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Our Score
1.1
User Score
3.7
Rank this Company

Ratings Breakdown

Price

Monthly cellular price
Undisclosed

Up-Front Costs

Activation, Install & Equipment
Undisclosed

Technology & Equip.

5/5 = BEST
Undisclosed

Contract Length

Total # of months
Undisclosed

Cancellation Policy

Can you cancel contract?
Undisclosed

Moving Policy

Can you move with system?
Undisclosed

Number of Reviews

User reviews here on BHSC
3
Our Score
9.0
User Score
8.3
Rank this Company

Ratings Breakdown

Price

Monthly Price Range
$19.99-$42.99

Up-Front Costs

Activation, Install & Equipment
$0

Technology & Equip.

5/5 = BEST
5/5

Contract Length

Total # of months
36

Cancellation Policy

Can you cancel contract?
Pay Balance

Moving Policy

Can you move with system?
Free

Index

Quality Index (Below 413 is good)
77

Number of Reviews

User reviews here on BHSC
1,983