Scarsdale was established 31-years ago and has grown to over 100 employees. Scarsdale has several UL listed central monitoring stations and provides security in a myriad of states.
Security System Overview
Scarsdale uses Honeywell home security equipment and allows the customer to choose either a cellular system or one that runs through their home telephone line. All packages are customizable and can have amenities such as fire alarm, carbon monoxide, and video monitoring installed. However, if you are just looking for a basic package the two main options are:
- Cellular system – This is a wireless system that uses smart phone technology to monitor and control your settings. The starting costs are $99 for installation and activation and either $26.95/month for 60 months or $35.95/month for 36 months.
- Traditional hardwire system – The traditional system uses your home telephone line to connect directly to the Scarsdale central station. The starting costs are $199 for installation and activation and either $26.95/month for 60 months or $35.95/month for 36 months.
Both the cellular and the traditional packages come with the following equipment:
- 1 control panel
- Battery pack
- 1 key fob
- 2 door/window sensors
- 1 motion sensor
- Sign & stickers
- 24/hr monitoring
One of the best features that Scarsdale Security Systems offers is the option to adjust the length of the contract. Many home security companies have one set contract length they require of all customers, which can make it tough to cancel if you move or want to change providers. With the option to go with a 3 or 5 year contract it allows to the customer to be more flexible with their plan. These benefits are also enhanced by the relatively cheap monthly rate. Most companies’ starting rates are about $40 and require a 4-5 year contract. Scarsdale gives you a rate that is $5-$15 dollars cheaper for the same basic package. Another noteworthy aspect is that they own a private central monitoring station, which means that all accounts are monitored in-house. This usually results in faster response times and better customer service.
While the adjustable contract is a nice feature, it is hindered by the fact that they only offer a one-year parts and labor warranty. This means that customers are left without coverage on their systems for at least two years, if not four. During this period it is common that equipment will malfunction and batteries will die, therefore customers will need to either purchase extra insurance or pay for replacements out of pocket. Also, it should be noted that this is a small company that mainly deals at a local level. If a customer is to move outside of their service area there is a chance that Scarsdale with not have a partnership in the new area, which would mean either repaying the remaining balance or having to rely on the new homeowners taking over the existing contract.
TERM OF AGREEMENT: RENEWAL: The term of the Monitoring and Service/Maintenance part of this agreement shall be for a period of five (5) years and shall automatically renew month to month thereafter under the same terms and conditions, unless either party gives written notice to the other by certified mail, return receipt requested, of their intention not to renew the contract at least 30 days prior to the expiration of any term. After the expiration of one year from the date hereof, SCARSDALE shall be permitted from time to time to increase the monthly monitoring and/or service/maintenance charge. SCARSDALE may, without prior notice, suspend or terminate its services in event of SUBSCRIBER’S default in performance of this agreement (a $75 reactivation fee and renewed contract will be required).
Why it’s important
After the five year contract period ends it automatically renews on a month-to-month bases until you notify them in write to cancel it. If after the end of the five years you continue on a monthly basis then Scarsdale has the right to increase the monthly monitoring fees.
ALTERATION OF PREMISES FOR INSTALLATION: SCARSDALE is authorized to make preparations such as drilling holes, driving nails, making attachments or doing any other thing necessary in seller’s sole discretion for the installation and service of the alarm system, and SCARSDALE shall not be responsible for any condition created thereby as a result of such installation, service, or removal of the system, and SUBSCRIBER represents that the owner of the premises, if other than SUBSCRIBER, authorizes the installation of the system under the terms of this agreement.
Why it’s important
While installing the security system Scarsdale is authorized to make preparations such as drilling holes, etc., that they are not responsible for.
INSURANCE: The SUBSCRIBER shall maintain a policy of public liability, property damage, burglary and theft insurance under which SCARSDALE and the SUBSCRIBER are named as insured, and under which the insurer agrees to indemnify and hold SCARSDALE harmless from and against all costs, expenses including attorneys’ fees and liability arising out of or based upon any and all claims, injuries and damages arising under this agreement, including, but not limited to, those claims, injuries and damages contributed to by SCARSDALE’s negligent performance to any degree or its failure to perform any obligation. The minimum limits of liability of such insurance shall be one million dollars for any injury or death, and property damage, burglary and theft coverage in an amount necessary to indemnify SUBSCRIBER for property on its premises. SCARSDALE shall not be responsible for any portion of any loss or damage which is recovered or recoverable by the SUBSCRIBER from insurance covering such loss or damage or for such loss or damage against which the SUBSCRIBER is indemnified or insured.
Why it’s important
Customers must maintain a home insurance policy that includes insuring Scarsdale’s equipment and name on the insurance for at least one million dollars. If there is damage to a customer’s home Scarsdale is not responsible for any portion of it.
FALSE ALARMS: SCARSDALE shall have no liability for false alarms, false alarm fines, police response, or the refusal of the police or other first responders to respond. In the event of termination of police response by the municipal police this contract shall nevertheless remain in full force and SUBSCRIBER shall remain liable for all payments provided for herein. Should SCARSDALE be required by existing or hereinafter enacted law to perform any service or furnish any material not specifically covered by the terms of this agreement SUBSCRIBER agrees to pay SCARSDALE for such items in full.
Why it’s important
Scarsdale is not reliable for false alarms and all relating costs. If the police or fire department is dispatched under such a scenario then all costs are the responsibility of the customer.
Yearly Company Information
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Taken from sdmmag.com
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