Sentry Security has been providing full-service residential and commercial security systems to the greater Chicago area since 1985. They are a local, independent company dedicated to customer satisfaction and providing high-quality products. There are contracts associated with Sentry Security’s services but the details are not disclosed.
Security System Overview
Sentry Security offers a basic security package that is comparable to most companies in the industry. Using Honeywell, GE, or DMP equipment, Sentry offers either a landline or wireless system that includes a control panel, key fob, three door sensors, and a motion sensor. The upfront costs are undisclosed.
Sentry Security prides itself on great customer service. Sentry is the only Chicago-area company to meet the performance criteria for Best Picks, an independent list of top-quality home service providers for several major metropolitan areas, and they were ranked number 83 on the SDM Magazine’s rankings of largest US Security Companies for 2011.
One potential downside to their basic package is that it only provides a one year parts and labor warranty. Customers may be without coverage on their system for several years unless they pay a monthly service fee to extend the warranty. Typically, if a company demands that customers pay for the system in full they will provide some flexibility on the contract length; however, Sentry does not provide this option.
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