Sonitrol has been providing baseline home security solutions since the mid-1960s. The company has adapted its security system to fit a number of industries, including healthcare, retail, restaurants, schools, and government agencies. Sonitrol offers a $10,000 service warranty in the event that your home is broken into while it is being monitored by a Sonitrol system; however, the company is behind industry leaders in terms of online transparency, price, and features offered.
- $10,000 Service Guarantee
- Mobile App Available
- Corporate and Residential Solutions
While there are some home security companies that offer a form of theft protection or compensation to their customers, few offer as aggressive a theft policy as Sonitrol. In the event that your home or place of business is broken into while Sonitrol’s system is in operation, Sonitrol’s service warranty will pay for, replace, or repair any damage or covered items affected in a forcible entry. The few companies that offer similar warranties will only pay up to $1,000, and that towards your home insurance deductible.
Sonitrol provides users with a free mobile app that allows them to monitor and control their security system remotely. Through the mobile app, users can view live videos, arm/disarm their security systems, view historical events, manage system users, cards, and codes, and easily browse a map of their facilities. Sonitrol’s system can also be adapted across a wide variety of industries, and both corporate and residential clients alike will receive a custom-made security system to fit their needs.
- High Rates and Upfront Costs
- No Home Automation Options
- Poor Online Transparency
Sonitrol charges more money for less services rendered. It’s monthly monitoring rates average to about $45, and customers will pay upwards of $495 in upfront costs. Many leading home security companies can provide comprehensive home security solutions for nearly half the price of Sonitrol. And few companies in the industry will charge as much upfront (if at all) for equipment or installation.
Sonitrol is lacking a number of features that would otherwise help it compete with top companies, most notably home automation. Several home security companies are providing home automation solutions in addition to security, including climate, lighting, locks, and appliance control. Sonitrol also provides little useful information on its website. Customers investigating Sonitrol will have no clue as to what equipment is specifically offered, the terms and exclusions of Sonitrol’s impressive $10,000 guarantee, and pricing information.
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