Sonitrol

Sonitrol

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Our Score

0.0

User Score

Sonitrol offers customized solutions to a wide range of security problems, with each solution integrated into a single monitoring system overseen by trained professionals at centers across the country. The Sonitrol Integrated Solutions Suite includes:

  • Verified Audio Detection
  • Intelligent Access Control Systems
  • Fire Detection
  • SonaVision Digital Video Surveillance

The 'mySonitrol' web system allows for adhoc adjustment of your security and access solutions, quick access to security statistics, and live video feeds

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Pros

  • Great Theft Policy
  • Mobile Security App
  • Business-Specific Security

Great Theft Policy

While there are some home security companies that offer a form of theft protection or compensation to their customers, few offer as aggressive a theft policy as Sonitrol.

In the event that your home or place of business is broken into while Sonitrol's system is in operation, Sonitrol's service warranty will pay for, replace, or repair any damage or covered items affected in a forcible entry. The few companies that offer similar warranties will only pay up to $1,000, and that towards your home insurance deductible.

Mobile Security App

Sonitrol provides users with a free mobile app that allows them to monitor and control their security system remotely.

Through the mobile app, users can view live videos, arm/disarm their security systems, view historical events, manage system users, cards, and codes, and easily browse a map of their facilities. Sonitrol's system can also be adapted across a wide variety of industries, and both corporate and residential clients alike will receive a custom-made security system to fit their needs.

Business-Specific Security

Sonitrol does not provide home security services as its security solutions are designed specifically for businesses, schools, and other larger organizations. The company offers fire detection, security officer support, alarm monitoring and intrusion detection, video surveillance, verified audio and video, and complete network protection.

Cons

  • Lacks Features
  • Lacks Equipment List
  • Does Not Provide Home Security

Lacks Features

Sonitrol is lacking a number of features that would otherwise help it compete with top companies, most notably home automation. Several home security companies are providing home automation solutions in addition to security, including climate, lighting, locks, and appliance control. Sonitrol also provides little useful information on its website.

Lacks Equipment List

Customers investigating Sonitrol will have no clue as to what equipment is specifically offered, the terms and exclusions of Sonitrol's impressive $10,000 guarantee, and pricing information.

Does Not Provide Home Security

Most companies that provide integrated security solutions usually include both home and business security in their services. However, Sonitrol only provides business security. Customers who are looking for home security should view the best home security companies.

Our Recommendation

Sonitrol's $10,000 service guarantee and ability to adapt its systems to a number of industries are definite advantages that set Sonitrol apart from other comparable security companies.

However, Sonitrol offers next to no useful information on its website that would help customers make an informed decision. The company also charges considerably more each month and upfront for services that don't even include home automation options.

Customers looking to invest in a comprehensive home security solution should consider other companies before deciding on Sonitrol.

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Ratings Breakdown
Monthly Monitoring Fee Undisclosed
Install & Equipment Fee Undisclosed
Contract Length Undisclosed
Cancellation Policy Undisclosed
System Relocation Fee Undisclosed
Review Last Updated: June 18, 2020

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