Urban Alarm was started in 2003 by Miles Fawcett, a lifetime resident of Northwest DC. He set out to create a different kind of security company — one that is invested in the community and lives of the people in it.
Security System Overview
Urban Alarm is a unique and highly flexible home security system virtually compatible with any residential setup. They offer central monitoring service, power and phone backup, urban home safety check, and medical monitoring.
Urban Alarm will install a brand new alarm system for you or capitalize upon your existing alarm system. They are always on-call to lend customers assistance or answer any questions. They even guarantee same day service within certain zip codes. Urban Alarm works with you to craft a security system that best suits your needs. Installation includes the cost of the equipment and ranges between $1000 and $3000 depending on the equipment.
Urban Alarm has a BBB rating of A+, with no serious complaints lodged in the last three years. The company monitors all home security systems via internet from a central location. Their two generators ensure service is consistent and uninterrupted even during inclement weather conditions.
All equipment is UL listed, meaning it meets/exceeds industry standards for fire protective and burglary signaling.
Using a wireless gateway module, Urban Alarm can continuously monitor your residence(s) even if you lose power and phone service. You have the flexibility of setting up any plan you like without long term commitments. Pricing is clear and very accessible at any income level.
Special services include Urban Vacation Watch: Urban Alarm will literally visit your residence while you’re away, collect your mail, water your plants, etc. No setup is too abstract or unattainable. Other standout security services include artwork protection and full video surveillance of your home or remote studio. PDA integration allows you to personally oversee and control multiple security systems via your mobile device.
A thorough internet search of Urban Alarm turns up no bad reports. The only potential drawback for prospective customers is Urban Alarm’s lack of specific info about equipment on their website.
They claim they can install new security systems, but the exact nature and hardware/software comprising these systems isn’t stated outright or even loosely explained upon their website. Instead, they have a lead capture section in which they exhort interested clients to call for a free consultation or fill out a ‘Request Information’ contact form.
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