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#17
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AMP Security

5-year contract for home security and home automation.

Our Score
7.0
User Score
7.0
Our Score
7.0
User Score
7.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$55.99

Install & Equipment Fee

$249

Contract Length

60 Months

Cancellation Policy

Pay Blanace

System Relocation Fee

Undisclosed

Number of Reviews

206

This Review is maintained by Chase Sagum

Review Last Updated: May 21, 2019

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.8
$19.99-42.99
$0

#2

7.0
$34.99-49.99
$99

#3

4.7
$29.99-45.99
$99

#17
AMP_Security-logo

7.0
$55.99
$249

  • Equipment: AMP Security uses Honeywell equipment in their home security systems. The Honeywell Touch i5000 is the brains of the AMP Security system. Some of Honeywell’s Touch i5000 unique features include full-color touch screen, two-way voice GSM cell, news alerts, and home control integration.
  • Special Features: Geofencing is smart automation feature offered by the alarm company. It is a digital perimeter around your property that allows users to link AMP system devices. Customers can sync their AMP alarm and AMP Smart home automation systems with a smartphone so your home knows when you are away or approaching. When you come within a predetermined distance of your home, the mobile app network will prepare your home for your arrival without having to use the control panel.
  • Monitoring: Home security and automation can all be accessed and controlled from mobile devices via the AMP mobile app. Availability, however, is dependentĀ on different monitoring options and what is chosen. Some of these options allow you to control your security system and watch video monitoring of your property with your smartphone or computer, yet some do not. The garage door, lights, air conditioning, locks, and even TV can be preprogrammed to how you’d like them for your arrival.
  • Cancellation: If you have AMP Security and decide to cancel it will cost $1,250 or the remaining of your account balance, whichever ends up being less. In addition, it is difficult to find information on AMP Security’s pricing, installation cost, or contract length on their website. We called AMP customer service to retrieve that information, they told us we would have to be contacted by a sales agent at their earliest convenience.
  • Our Recommendation: While they offer quality equipment, the high cancellation costs and other unknowns prevent us from recommending their services. Prospective customers should look into Protect America and Frontpoint.

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206 AMP Security Reviews

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  1. User Score
    10
    July 30th, 2016 Jamestown, NC
    0 people found this review helpful!
    I appreciated the timely fashioned in which the technician Matt installed the system. His presentation s excellent and he was very patient Very professional. Cody also did a professional job with presentation David in customer service returned my call before my installation took lace. Five stars from me
    Read More
  2. User Score
    10
    July 30th, 2016 Denver, CO
    0 people found this review helpful!
    Very quick. didn’t have to wait for a technician. Nicoli and Aidan were very nice and friendly and everything was a breeze.
    Read More
  3. User Score
    10
    July 30th, 2016 King, NC
    0 people found this review helpful!
    Whatt was extremely polite and respectful from the time he entered my home. He was quick and clean when installing the system. He took his time when explaining the system and gave us all the time we needed to be understand the system.
    Read More
  4. User Score
    10
    July 29th, 2016 Clemmons, NC
    0 people found this review helpful!
    I really appreciate kevins serivice. He was very knowledgeable and curdious and very explicit about the system. I had an old system and i really like the new equipment the they installed. I would very much recommend this serice to anyone.
    Read More
  5. User Score
    10
    July 29th, 2016 Statesville, NC
    0 people found this review helpful!
    Matthew was very courteous and quite skilled. He did the work in a timely manner and was very clear in his instructions. He left the work scene as it was when he entered. So, I give him an excellent evaluation.
    Read More
  6. User Score
    10
    July 29th, 2016 Brighton, CO
    0 people found this review helpful!
    Everything was done effectively and fast. The guys were Great very informative and very professional. I will tell anybody about your service.
    Read More
  7. User Score
    10
    July 29th, 2016 Lewisville, NC
    0 people found this review helpful!
    Wonderful, excellent experience with Cody and Michael. They did a fantastic job of setting up and explaining everything. I am now happy that I have this system.
    Read More
  8. User Score
    10
    July 29th, 2016 Colorado Springs, CO
    1 people found this review helpful!
    I was so impressed with Ray, his attitude, his personal belief in the product, he pointed out area’s our home was easily accessible to crooks. He was able to reassure that our family would be safe. It was an amazing experience. It was like he was the crook and pin pointed our weaknesses and was able to make them strong and secure.The products are amazing… AMP security was amazing, I have recommended him to my family and friends only having it in my home for a day “I’M A FIRM BELIEVER IN THIS” Thank you RAY… YOU ARE AMAZING!!!
    Read More
  9. User Score
    10
    July 29th, 2016 Winston Salem, NC
    0 people found this review helpful!
    I enjoyed meeting the sales person and the installation person both highly professional. Sales person was highly knowledgable. Installation person was prompt knowledgable and clean up after his installation.
    Read More
  10. User Score
    10
    July 28th, 2016 Colorado Springs, CO
    0 people found this review helpful!
    Ray was very thorough and solved all my objections. Fun new toys to learn to make me safe. I like the medical pendant also total connect app that allows my sons to access the system and help protect me. Love the Skybell that let’s me see who’s there & talk to them without having to open the door or even see them when I’m away. Ray came back for follow up which made me very happy.
    Read More
  11. User Score
    10
    July 28th, 2016 Denver, CO
    0 people found this review helpful!
    The salesman and technician were both very professional. Even though we had a lot of old stuff they were still able to make it work. The doorbell is awesome! Thanks again
    Read More
  12. User Score
    10
    July 27th, 2016 Longmont, CO
    0 people found this review helpful!
    The guys were great. They answered all of my questions, and I had plenty of them! they were both quick and efficient Great job Nicoli and Dallas.
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  13. User Score
    10
    July 27th, 2016 Clemmons, NC
    0 people found this review helpful!
    AMP security left me with one of the greatest experiences with my new security system. I have recommended them to numerous amounts of people in my neighborhood & surrounding areas. My family & I are pleased with much gratitude. Kevin was a great help with his services.
    Read More
  14. User Score
    10
    July 12th, 2016 Colonial Heights, VA
    0 people found this review helpful!
    I am very happy with my service.
    Read More
  15. User Score
    0
    July 8th, 2016 Newport News, VA
    2 people found this review helpful!
    When I moved, I tried to cancel my service, at the time, I was told I had signed a two-year contract and the cancellation fee was around $1,500, well the two years ended today, so I called to cancel my service, now they’re telling me I signed a five year contract, wtf I thought, now I have to wait 3 more years, I’m thinking this organization is crooked?
    Read More
  16. User Score
    0
    July 7th, 2016 Vallejo, CA
    3 people found this review helpful!
    their sales reps aggressively attempt to enter your home to ‘inspect’ your alarm panel. The scare tactics involve telling you that it is out of date and since they work for Honeywell (false) they can upgrade you for free if you sign a contract for service. Just total BS. They start out polite but they just feel ‘criminal’ to me and seem to be checking out our home for future break ins. I really worry about these guys.
    Read More
  17. User Score
    0
    July 1st, 2016 Charlottesville, VA
    3 people found this review helpful!
    Awful alarm!! Buyers beware! I would not recommend this awful company to anyone!!
    Read More
  18. User Score
    1
    June 18th, 2016 Chattanooga, TN
    2 people found this review helpful!
    Sold my house and wanted to put the system/account on hold for six months until our new house was built and we could re-install and re-activate the account. Dealing with this company was MORE TROUBLE than selling the house! I called them to let them know the above and filled out the written request they sent and they called again today and said I needed proof that I had sold the house or it was uninhabitable. I talked to a kid in customer service then her supervisor and got NOWHERE. I told them to let the account run so I can pay out of it and I WILL NEVER USE THEM AGAIN AND I WILL TELL ANYONE THAT WILL LISTEN THE SAME THING.
    Read More
  19. User Score
    10
    July 14th, 2015 Brentwood, MD
    8 people found this review helpful!
    I had AMP install a system in my home February 2014. The sales rep and technicians were very knowledgeable and professional. I highly recommend this company. I see they have complaints. My only suggestion is understand the contract and what you’re getting into before going a head with it. That goes for any contract or service you sign up for.
    Read More
  20. User Score
    0
    June 3rd, 2015 Richmond, VA
    27 people found this review helpful!
    Scammers; came to my house, told me everything would be totally free since they were testing out my area and wanted advertising. After four hours of aggressive and pushy sales pitch and having hardware installed I was totally worn down, then I find out that I’m paying $55 per month for FIVE years. I can only cancel if I pay $1,250 up front which I can’t afford. I still have another 4 years to go and I’m struggling to pay the monthly fee but they could care less. FALSE sale’s pitch, Aggressive salespeople. I felt totally worn down and pressured into this service!!!
    Read More

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Our Score
7.0
User Score
7.0
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$55.99

Install & Equipment Fee

$249

Contract Length

60 Months

Cancellation Policy

Pay Blanace

System Relocation Fee

Undisclosed

Number of Reviews

206
Our Score
9.0
User Score
7.8
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,378