AMP Smart

AMP Smart

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Our Score

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User Score

AMP Smart uses Alarm.com equipment in their home security systems that feature voice control. Home security and automation can all be accessed and controlled from mobile devices via the AMP app.

Availability, however, is dependent on different monitoring options and what is chosen. Some of these options allow you to control your security system and watch video monitoring of your property with your smartphone or computer, yet some do not.

The garage door, lights, air conditioning, locks, and even TV can be preprogrammed to how you'd like them for your arrival.

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Pros

  • Positive AMP Smart Reviews
  • Home Geofencing

Positive AMP Smart Reviews

Most of the positive AMP security reviews are over 2 years old. The seven positive reviews they've had in the last couple of years mention that the company has high-quality equipment and that they like that there are low fees. The customer service is described as responsive.

Home Geofencing

Geofencing is a smart automation feature offered by the alarm company. It is a digital perimeter around your property that allows users to link AMP system devices. Customers can sync their AMP alarm and AMP Smart home automation systems with a smartphone so your home knows when you are away or approaching. When you come within a predetermined distance of your home, the app network will prepare your home for your arrival without having to use the control panel.

Cons

  • Long Contract; High Cancellation Fees
  • Negative AMP Smart Reviews

Long Contract; High Cancellation Fees

If you have AMP security and decide to cancel it will cost $1,250 or the remaining of your account balance (one customer actually reported paying $1,850). In addition, it is difficult to find information on AMP Smart's pricing, installation cost, or contract length on their website. We called AMP customer service to retrieve that information, they told us we would have to be contacted by a sales agent at their earliest convenience.

Negative AMP Smart Reviews

On our partner site in 2019, most of the reviews on AMP Smart have been negative. Below are the most common complaints people have about AMP.

  • 5-year contract not explained
  • Automatic contract renewal
  • No cancellation/ cancellation needed in writing 2 months before your contract ends
  • High early termination fee
  • Difficult to get technical service
  • Doorbell camera malfunctions
  • High-pressure sales representatives

Our Recommendation

While they offer quality equipment, the high cancellation costs and other unknowns prevent us from recommending their services. Prospective customers should look into Vivint Smart Home.


About AMP Smart's Equipment

Home Security and Home Automation Equipment (monitor with the AMP Smart Mobile App)

AMP smart locks - keypad from Yale to lock / unlock the door. You can check the status of your door through your phone and lock your door remotely.

AMP smart control panel - Smart doorbell camera - AMP uses the Skybell camera that works in virtually all temperatures. This 180-degree view lets you see who is at your door and offers two-way audio communication. You can record video, capture a photo, live stream, and night vision. This camera has a 5x zoom and 1080p HD. You can even turn the doorbell on silent mode.

Window and door sensors - Get a text alert when doors and windows are opened. AMP Security's sensors are small, so they're easy to hide, and they have a battery life of 8 to 10 years.

Garage door opener - Open and close your garage from your phone. The company's Geofencing alerts you if you leave your driveway without closing your garage door.

Smart outlets - Plug the smart outlet into any electrical outlet to control it remotely. With the AMP Smart outlets, you can also set schedules and dim lights.

Motion image sensor - These motion sensors with a built-in camera so when your motion sensor goes off, you can see what is actually going on in your home. The motion image sensor records clips, live streams, and works at night.

Indoor camera - Record and live stream video with AMP Smart indoor cameras. You can also set up text alerts.

Asset safe - This safe is 0.5 cubic feet and has an electronic lock. Because it's a smart lock, it notifies you every time it's open. Features 2 emergency override keys.

Other equipment for home security and automation include:

  • Geofencing
  • Smart thermostat
  • Smoke detector
  • Carbon monoxide detector
  • Flood sensor
  • Glass break sensor
  • Medical alert bracelet

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Ratings Breakdown
Monthly Monitoring Fee $60.99
Install & Equipment Fee $99
Contract Length 60 Months
Cancellation Policy Pay Balance
System Relocation Fee Undisclosed
Review Last Updated: June 23, 2020

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