With more than 90 years’ home security experience, Slomin’s offers families and businesses a wide range of commercial and residential security systems to help you live or work peacefully and comfortably. Slomin’s is not far behind some of its top competitors in terms of equipment and monitoring services it can provide. Its basic security package is similarly on-par with top home security companies. Unfortunately, Slomin’s has a number of limitations in terms of nationwide availability, online transparency, and contract flexibility.
- Home Automation Options
- Business and Residential Service
- Professional Installation
- 24/7/365 Monitoring
- False Alarm Prevention
In addition to its home security features, Slomin’s provides customers with a number of home automation tools that allow them to monitor and control their home’s security while they’re away. Customers can access door locks, thermostats, lighting, and both live and recorded video monitoring all from the conveniences of the Slomin’s smartphone app. Not only does Slomin’s provide an impressive array of residential home security solutions, but it also specifically markets to businesses, providing additional features unique to corporate security. These include standard burglary, fire, and carbon monoxide detection and prevention, as well as video surveillance, security card clearance, and time and attendance tracking.
Slomin’s guarantees professional installation on all projects, and estimates between four and six hours’ installation time for each install (depending on the size of the job and the security features requested). Customers can also rest easy with Slomin’s round-the-clock security monitoring and fast response times. The company even provides a form of false alarm prevention by providing customers with a unique password to be used in the event of a false alarm.
- Limited Availability
- Lengthy Contract Terms
- Sparse Pricing Information Online
- Poor Online Transparency
Unfortunately, Slomin’s lacks a number of qualities that would otherwise help the company compete with industry leaders. While many of the top home security companies in the industry are available nationwide (or at least in a majority of the United States), Slomin’s only has licenses in 10 states. Another barrier customers may encounter with Slomin’s is its lengthy contract terms. From what we could tell, Slomin’s only offers a 60-month contract–two years longer than the standard 36-month contract offered by most home security companies. Slomin’s even addresses this issue in its FAQ section, admonishing customers to “read and understand the agreement into which you are entering when you sign a contract.” And while the company promises approximately $1,300 in free equipment by signing such a long contract, customers will be required to compensate Slomin’s should they decide to terminate the contract before it expires.
Only one price point ($29.95 a month) for Slomin’s services is readily available online. But if customers request additional equipment (possibly including home automation, or heating and cooling features), they could be paying much more. Unfortunately, Slomin’s gives no information on these other prices, and customers will be required to speak personally with a customer service representative in order to procure this information. Leading home security companies provide pricing information on all of their packages.
The lack of pricing information speaks to a greater transparency problem throughout the Slomin’s website. Slomin’s terms and conditions seem primarily to apply to use of its website, and little information regarding use of the actual equipment (false alarm prevention, moving procedures, etc.) is listed. This lack of accessible information makes the decision-making process all the more difficult.
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