Best Home Security Companys

132 Companies 16,832 Real Customer Reviews

Slomins
Current

What Others Are
Researching Right Now:

#12
Slomins

Slomin’s

High monthly fees. Only available in CA, CT, DE, FL, GA, MD, NJ, NY, PA and VA

Our Score
7.4
User Score
2.5
Our Score
7.4
User Score
2.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$29.95-42.95

Install & Equipment Fee

$0

Contract Length

5-Year

Cancellation Policy

Pay Balance

System Relocation Fee

Undisclosed

Index

169

Number of Reviews

118

This Review is maintained by Chase Sagum

Review Last Updated: July 19, 2019

Slomin’s offers the following services for home and business: Security systems, home automation, heat, and cooling. Final purchases will need credit approval.

Rank Chart
User Rating
Monthly Price
Upfront Costs
Review

#1

7.7
$19.99-42.99
$0

#2

7.1
$34.99-49.99
$69+

#3

5.1
$34.95-59.99
$199-499

#12
Slomins

2.5
$29.95-42.95
$0

Pros

Free Installation and Equipment

Slomin’s guarantees professional installation on all projects, and estimates between four and six hours’ installation time for each install (depending on the size of the job and the security features requested).

All equipment is free when you sign up for professional monitoring with Slomin’s. For this reason, monthly alarm fees are slightly higher than for other companies.

24/7 Monitoring

Security customers can also rest easy with Slomin’s round-the-clock security monitoring and fast response times. The company even provides a form of false alarm prevention by providing customers with a unique password to be used in the event of a false alarm.

Cons

5-Year Contract

Slomin’s only offers a 60-month contract–two years longer than the standard 36-month contract offered by most home security companies. And while the company promises approximately $1,300 in free equipment by signing such a long contract, customers will be required to compensate Slomin’s should they decide to terminate the contract before it expires.

Average To Expensive Monthly Fees

Monitoring service start at $33.95/month for home security services, but if customers request additional equipment (possibly including home automation, or heating and cooling features), they could be paying $46.95/month. Unfortunately, Slomin’s gives no information on these other prices, and customers will be required to speak personally with a customer service representative in order to procure this information.

Free System includes panel and keypad, motion detector, up to 3 door contacts, window decals, lawn sign, communication device, and battery backup. Five year monitoring agreement required at $33.95/month for basic system. Promotion of free indoor video camera and mobile app control increases monitoring rate to $46.95/month.

Only Available in 10 States

Slomin’s is only licensed in the following states:

  • California
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Maryland (and DC)
  • New Jersey
  • New York
  • Pennsylvania
  • Virginia

Complaints Against Slomin’s

The Slomin’s reviews on Best Home Security Companys are mostly negative – especially in 2019. Some common themes of these reviews include:

  • Poor customer service. The customer service is described as rude, and often trying to upsell customers.
  • Contract. There are many complaints about Slomin’s 5-year contract. This is the longest length contract in home security. Customers report that breaking their contract have run them anywhere from $1000 to $2000. There are a few reviews that reference a 2-year contract. Some people report a miscommunication from what they were told their contract said, and what their contract actually said.
  • Alarm maintenance issues. There are several reports of poor quality equipment, and alarm issues that required a technician to fix.

Our Recommendation

Slomin’s has mixed information on how much their monthly alarm monitoring fees are and what is actually included in those packages. The negative reviews on customer service and the fact that they are only available in 10 states, makes us not recommend using Slomin’s. To find a cheaper home security system that is in your state, check out Protect America or Guardian Protection.


About Slomin’s

Slomin’s provides customers with a number of home automation tools that allow them to monitor and control their home’s security while they’re away. Customers can access door locks, thermostats, lighting, and both live and recorded video monitoring all from the conveniences of the Slomin’s smartphone app.

The Slomin’s Shield System – $33.95+/month

This is the only alarm package advertised on Slomin’s website. It comes with basic home monitoring equipment and one indoor camera. Price starts at $33.95 a month (we assume this is for 60 months). Equipment upgrades and add ons will result in a higher monthly fee. You can monitor your system with the mySlomin’s mobile app.

Motion detector
Door sensors (3)
Control keypad (touchscreen upgrade)
Indoor video camera (live stream)
Keychain remote
Company name sign

The Slomin’s Shield Home Automation System Devices – $29.95+/month

The company also offers a package that focuses on home automation controlled from the mySolmin’s app. Package includes:

  • Light control
  • Front door lock
  • Garage door opener
  • Smart thermostat
  • Appliance control (turn a plugged-in appliance on and off from your phone)

They seem to offer several other pieces of alarm equipment, although it’s unclear whether or not you can build your own security system with them. Other equipment includes a control panel, motion/window detectors, carbon monoxide and smoke detectors, water sensors, glass break sensors, z-wave device, and pan tilt zoom cameras.

For commercial security systems, Slomin’s offer the following solutions:
  • Access Control – Choose whether you need Badge Access, Gate or Door Control, Photo IDs, Time and Attendance Monitoring, and Fingerprint Reading.
  • Video Cameras – In case you need to keep track of lost items or goods, point of sales, events, and live monitoring.
  • Camera Options – bullet video cameras, vandal-resistant domes, infrared, outdoor cameras, vari-focal, etc.
  • Live and Remote Viewing
  • Digital Video Recording
  • Digital Video Recorders

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

Request Reconsideration

118 Slomin’s Reviews

1. Select Your Rating:

60
21
7
3
1
3
7
16
0=WORST 10=BEST

2. Subject For This Review*(Select all that apply)

3. Review Validation*

or

    Sort By:

  1. User Score
    0
    February 11th, 2016 Massapequa Park, NY
    4 people found this review helpful!
    Stupidity is a compliment to this group of jerks. I do not have an account with Slomin’s. Slomin’s calls me constantly asking for my alarm password. When I called customer service, Sean, who seems to be head schmuck, told me he can’t take my telephone number off another customer’s account unless I give him their password. Yes, you read that right. I need to give him the other account’s password in order to remove the wrong phone number off their account. So, Mr and Mrs Heller, whomever you are, your house alarm went off yesterday. If you give me your phone number, I’ll call you whenever Slomin’s calls me! I’m still laughing!
    Read More
  2. User Score
    0
    February 3rd, 2016 Huntington, NY
    3 people found this review helpful!
    worst customer service ever, don’t show up when they are supposed to, can’t get a supervisor on the phone, I completely disagree with the reviews above, they are terrible, if you need actual service go elsewhere
    Read More
  3. User Score
    10
    January 23rd, 2016 Philadelphia, PA
    2 people found this review helpful!
    I have been a customer for 19 years. Loyalty is a two way street. Slomin’s has been there for my family with quick phone response, competetent customer service and professional resolve. No company is perfect, however the true example of a great company is not just a great product and sales.team but more importantly when you have an issue or problem it is resolved to your satisfaction. That’s what it’s all about. I also have had my system updated twice with newer technology, cameras, automation etc. Works perfect. Do yourself justice by going with the pros the first time.It will save you in every way!
    Read More
  4. User Score
    1
    October 6th, 2015 Philadelphia, PA
    6 people found this review helpful!
    After being with Slomins Security System for 10+ years we recently had a very very bad experience dealing with getting an issue resolved. Our service was termed due to the wrong date being entered and we have been trying to resolve this mistake with Slomins for several days. No one returns our calls after we have been told someone will “call back”.by person answering the main number. This is so frustrating since they boast customer service. Do not consider this company since there is no “customer service” after you sign a contract.
    Read More
  5. User Score
    1
    September 3rd, 2015 New York, NY
    2 people found this review helpful!
    The whole process as an existing customer to get a few minor items fixed after some home construction has been nothing short of a nightmare. Made us wait multiple weeks for an appointment, and then sent a sales person who couldn’t do anything. Then wait several more weeks for a service evaluation. Now it’s even two more weeks and today we’ve been 7+ hours for the final service person to come over, when we were told to be the first appointment of the day. We’re still waiting…
    Read More
  6. User Score
    0
    June 29th, 2015 Old Westbury, NY
    4 people found this review helpful!
    Home alarm system failed while we were away.
    Slomin’s control system had not detected it. House was not alarmed for 2 weeks. When I called, the appointment day (not hour window) was given for next week. They do not think that their system is that important. They are pretty good in collecting your monthly fee….
    Read More
  7. User Score
    9
    June 26th, 2015 Bellmawr, NJ
    1 people found this review helpful!
    I like the panel and the service ! This young lady came in my house and was professional 5/2015
    Read More
  8. User Score
    10
    May 29th, 2015 Brooklyn, NY
    4 people found this review helpful!
    Very helpful customer service told me everything i needed to know about the company and the prices, very satisfied with their work on letting me every piece of information i needed to know, great value and very polite to me as a customer, I love it.
    Read More
  9. User Score
    2
    May 12th, 2015 Brooklyn, NY
    2 people found this review helpful!
    They lack customer service. They fail to properly maintain the homeowners heating equipment. They fail to do yearly maintenance on heating equipment. They have an assortment of service technicians they make you stay home all day when your equipment needs repair. They have no idea what time a mechanic will come to your home and never can provide even a window for you to be home, a total loss for quality service. They earn a fortune yearly but do not even train the telephone answering people on etiquitte. A routine delivery of oil has been $3.99 so expect a bill for $700. Thats several reasons to switch to gas….
    Read More
  10. User Score
    1
    May 7th, 2015 Brooklyn, NY
    3 people found this review helpful!
    Don’t waste your time and money go with a more customer friendly or reliable company. Was never told that if you connect alarm to house phone and phone line is cut no police are called neither is slomins aware to call you and tell you there’s a problem . Very very rude customer service . Wish I was told of all the extra charges from the beginning and the consequences of hooking alarm to phone. DONT WASTE YOUR HARD EARNED MONEY
    Read More
  11. User Score
    0
    April 22nd, 2015 Omaha, NE
    3 people found this review helpful!
    The COX HOME SECURITY is the worst security system there is. The company began the Home security in June, 2014. The salesman lied when he stated that this is not a contract, but stated that the price is locked in for five(5) years. The customer service is the worst that I have seen. When you call the customer service with a problem, they told me that they will call me back today. I spoke to over 10 customer service supervisors and workers and no one ever called me back. The salesman failed to tell me that the key pad is portable and has to stay plugged into a wall plug for the next five(5) years and take up room on a table. If the plug is accidentally unplugged, the alarm goes off in their monitoring center and a charge is assessed to the bill. I got out of the contract due to the lies they told me.
    Read More
  12. User Score
    10
    April 21st, 2015 Great Neck, NY
    3 people found this review helpful!
    I have been using slomins advanced security system from last 3 years and never had a problem. It is an excellent product by slomins. easy to use, convenient and fully automated. I would 100% recommend slomins security shield.
    Read More
  13. User Score
    2
    December 18th, 2014 Morristown, NJ
    2 people found this review helpful!
    Tech cj was nasty and 3 hours late for appt. Had a problem while I was away and it took a lot of arm bending to even consider they might have a problem. Still don’t trust the system.
    Read More
  14. User Score
    8
    November 22nd, 2014
    2 people found this review helpful!
    We Have had two large jobs done by Solomon’s in Cleveland, QLD over the last 2 years and both were finished very well though both required a later adjustment to ensure the security doors were fitting squarely in the frames. I would definitely use Solomon’s again but I would insist on having one of their experienced fitters, such as Jessie. The women on the desk are courteous in taking orders but when someone rings to leave a request for one of the fitters they should pass that request on. Twice they failed to do so.
    Read More
  15. User Score
    9
    October 23rd, 2014 Breinigsville, PA
    2 people found this review helpful!
    We had Slomin’s for about 15+ years at a house we recently sold. Everything about the service was excellent except they were very stingy about giving out replacement signs without charge (the signs are not very durable). I would recommend them and will probably use them again if and when the need arises (currently in a high rise, high security building).
    Read More
  16. User Score
    0
    August 23rd, 2014 Great Neck, NY
    2 people found this review helpful!
    Any place that has to knock on your door once a month and ask for your business leads me to believe that the people from the very top HAVE NO IDEA ON HOW TO RUN A GOOD BUSINESS!!!!! If theses people come to my house one more time I’m gonna lose it… Wait, I already did. I didn’t blame the poor kids that have no idea what they are getting into, but the losers that instruct theses guys every month. If I ever change my oil company, IT WILL NEVER BE WITH SLOMINS!!!
    Read More
  17. User Score
    9
    December 26th, 2013 Carrollton, GA
    3 people found this review helpful!
    No problems with the system, good customer service.
    A little pricey . Fast response .
    Read More
  18. User Score
    8
    September 16th, 2013 Teaneck, NJ
    4 people found this review helpful!
    Signed up recently for their free alarm system and haven’t had a problem yet, which is something I couldn’t say for previous alarm systems iv’e had from companies like ADT. Do your research and see if they are a right fit for your needs before ordering.
    Read More

Want Us To Review a Company?

If there is a home security company that you don't see on our site, and would like us to review, please contact us.

Real Customer Reviews

The home security reviews on our site are left by both customers organically looking to share their opinions and customers whose opinions have been solicited.

All reviews are moderated by real people at BestHomeSecurityCompanys.com to make sure they provide an assessment of the company being reviews. We check each review for fraud and violation of our review guidelines. Customer reviews are unbiasedly checked and used to rank the home security companies on our site. You can read the breakdown of how we rank companies here.

Our Score
7.4
User Score
2.5
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$29.95-42.95

Install & Equipment Fee

$0

Contract Length

5-Year

Cancellation Policy

Pay Balance

System Relocation Fee

Undisclosed

Index

169

Number of Reviews

118
Our Score
8.9
User Score
7.7
Rank this Company

Ratings Breakdown

Monthly Monitoring Fee

$19.99-42.99

Install & Equipment Fee

$0

Contract Length

36 Months

Cancellation Policy

Pay Balance

System Relocation Fee

Free

Number of Reviews

2,431